Smart Cover Insurance Reviews

Name: Smart Cover Insurance
Address: Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road, Watford
Rating: 4.30

4.3 Rating 720 Reviews

84 %

of reviewers recommend Smart Cover Insurance

Company Reviews

Metrics

Info

4.3

Based on 720 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Smart Cover Insurance:

Smart Cover Insurance, provides appliance insurance for TV's, Satellite, Kitchen appliances, Gadgets' and Mobile phones.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had them come out to service my boiler they turned up on time done a great job what more could you ask for see you next year if the price is right. Regards Mr Barry”

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Posted 5 years ago

“Filling in the on line form was easy to understand. Very competitive price which we were very happy with. Switching to Smart Cover for Insurance cover has saved us over 50%.”

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Posted 5 years ago

“Service was good, once I told the lady sky was our only way of viewing she got an engineer to call me quicker”

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Posted 5 years ago

“brilliant service”

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Posted 5 years ago

“Each time I have contacted Smart Cover I have been greeted by friendly staff and service has always been prompt. Would recommend this company.”

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Posted 5 years ago

“Excellent customer service by Kevin Moore. Very informative about the product and services smart Cover was offering.”

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Posted 5 years ago

“I had put that I didn't want to be contacted by phone as I'm hard of hearing,text,post or e-mail is fine”

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Posted 5 years ago

“Excellent price and knowledge of services. Very polite and easy to understand.”

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Posted 5 years ago

“Very prompt and efficient service from Pravin.”

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Posted 5 years ago

“I spoke to Pravin Kataria and he explained all the information I required very clearly in a way thet was easy to understand.”

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Posted 5 years ago

“My call was dealt with very efficiently, politely and every aspect fully explained.”

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Posted 5 years ago

“Kevin was extremely helpful and knowledgeable”

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Posted 5 years ago

“Pravin was very helpful sorting out cover for kitchen appliances when the manufacturers warranty expired. He then organised cover for our boiler and home emergency. The process was well explained and the price was good. We just hope that the claim process will be as good if we ever need it.”

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Posted 5 years ago

“Happy with the repair”

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Posted 5 years ago

“Happy with the personnel”

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Posted 5 years ago

“Excellent service from start to finish...”

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Posted 5 years ago

“Very helpful and made me understand every thing about this insurance I’m taking out many thanks”

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Posted 5 years ago

“I spoke to the most lovely lovely man today in your cancellations. Pravin. I was phoning to cancel my boiler cover and had decided before hand that if I got a sharp or attitude response I would cancel all my covers completely. Yes I did cancel my boiler cover only but Pravin was incredibly professional and made numerous offers to me - I really was taken back by pravin’s professionalism. At one point the line went dead and he phoned me back within a minute. He is such a nice kind polite professional man. He then phoned me back again to explain that because of when my DD comes out regrettably he couldn’t change it in time for this month - how lovely and kind is that. And despite me cancelling one of my covers I ended out taking cover for something g else. Hahhaaaa he actually gave me confidence again that I’m thinking of phoning back to keep my boiler cover!!! I think if I ever have to call SC for anything ever in the future I will ask for him.”

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Posted 5 years ago

“Kevin was very good and explained everything”

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Posted 5 years ago

“I had a question as I completed the online application and phoned them and was given an answer, however as I entered my bank details an error message appeared so I rang again. It appeared that a fault was on the system and Kevin patiently went through it all with me to a happy conclusion. At all times he, and Mark , were professional, courteous, friendly and efficient. As I am a septuagenarian technophobe I couldn’t have asked for better treatment. Better still they saved me over £100!”

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Posted 5 years ago

Smart Cover Insurance is rated 4.3 based on 720 reviews