Smart Cover Insurance Reviews

Name: Smart Cover Insurance
Address: Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road, Watford
Rating: 4.30

4.3 Rating 720 Reviews

84 %

of reviewers recommend Smart Cover Insurance

Company Reviews

Metrics

Info

4.3

Based on 720 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Smart Cover Insurance:

Smart Cover Insurance, provides appliance insurance for TV's, Satellite, Kitchen appliances, Gadgets' and Mobile phones.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot rate the insurance but the experience when trying to obtain cover was excellent. I will wait to see what the the actual insurance cover is like if I’m every unfortunate enough to need their services.”

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Posted 6 years ago

“obviously the price was a deciding factor in choosing this policy and it was explained to me very simply by Saj.it's nice to know i have peace of mind at an affordable price”

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Posted 6 years ago

“Easy and affordable”

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Posted 6 years ago

“Good, clear information, knowledgeable call handler,no pressure sale.”

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Posted 6 years ago

“yes im happy”

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Posted 6 years ago

“Very good customer service”

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Posted 6 years ago

“Good range of service for reasonable price”

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Posted 6 years ago

“As I,m a new customer, I cannot give a valid opinion of your insurance, but the price seems very competitive compared to my current provider, and hopefully will be arranging further multiple cover for the remainder of my appliances, in March when the existing cover expires. My answer to the initial question was solely based on the excellent customer service I received when you finally contacted me. The person who answered all my questions in a polite , friendly, and constructive manner, giving me options which I hadn't considered was called Pravin. I initially tried to contact you as your item box on your online website does not contain a electric hob (induction in my case) or a extractor fan, which I wanted to insure. I even tried your web chat,speaking to Natalie , but she could not help me.Finally, the phone number 03333449559 ,given as a helpline on your website does not help things as this as I was told ,was not a customer service contact number, and passed my request to anther department Mr S Austin..”

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Posted 6 years ago

“Pravin was very courteous and helpful and explained the Policy clearly and concisely. I look forward to receiving the Policy Documents in due course.”

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Posted 6 years ago

“Saj was very helpful, polite and patient”

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Posted 6 years ago

“Really impressed with the sales team-they were polite helpful and very pleasant. - Great package offers for home appliances Overall it's a good start with Smart Cover.”

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Posted 6 years ago

“I've been with Smart cover for a couple of years now and unfortunately have had to make a couple of claims for damaged iphones, the perils of having teenagers!! The claims process is fast and efficient and I've had both a repaired screen and a replacement refurbished handset (which I have to say looked brand new!) and couldn't be happier with the service I've received on each occasion. I would thoroughly recommend Smart Cover to anyone wanting good quality mobile phone cover for a very reasonable price”

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Posted 6 years ago

“You covered my tv. It had recently finished the insurance that came with the tv. I now have peace if mind.”

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Posted 6 years ago

“They are definitely the most competitively priced. And better than D&G. Happy to with my decision to switch over from d&g”

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Posted 6 years ago

“Brilliant and efficient service!! They resolved my claim in a very smooth and efficient manner.”

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Posted 6 years ago

“Very quick and easy to claim, I am with Smart Cover for the last 3 years.”

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Posted 6 years ago

“I have only just signed up to this cover and so its impossible to give a rating on how the insurance performs when needed. The review should really be how easy it was to sign up and that was very easy. Maybe a review on how the insurance performs if the event of a crisis comes along when the insurance is used”

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Posted 6 years ago

“Well got call back on day 3 not too bad I suppose,the lady was very nice and apologised with full explanation,also kindly gave me a free month which is a great gesture x”

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Posted 6 years ago

“They aren’t completely lying when selling the insurance to you do not take insurance from smart cover I will take them to the media very bad”

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Posted 6 years ago

“Great Insurance cover available online but the premium gone by a small margin this year and when they offered a cheaper package cover more items compared to the one I had last year. Apparently just like the car Insurance Due to the high number of fraudulent claims the premium has gone up with single item cover. I must say the claims was quick and easy and repaired the Mobile phone last November without any paperwork as I was with smart cover for the last 2 years.”

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Posted 6 years ago

Smart Cover Insurance is rated 4.3 based on 720 reviews