Smart Cover Insurance Reviews

Name: Smart Cover Insurance
Address: Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road, Watford
Rating: 4.30

4.3 Rating 720 Reviews

84 %

of reviewers recommend Smart Cover Insurance

Company Reviews

Metrics

Info

4.3

Based on 720 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Smart Cover Insurance:

Smart Cover Insurance, provides appliance insurance for TV's, Satellite, Kitchen appliances, Gadgets' and Mobile phones.

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Anonymous

Anonymous // 01/01/2019

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“Pravin was very polite and lovely”

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Posted 6 years ago

“Great”

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Posted 6 years ago

“Have a few items now insured, but luckily had no cause to call out. Today we have included boiler cover , cheaper than British Gas, the agent Pravin was very professional and answered all my in depth questions. If his professional standards are anything to go by then my mind is at ease should I need to claim .”

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Posted 6 years ago

“A nice and easy service, with Pravin, who didn't have a strong accent, as I have a problem understanding sometimes on the phone.”

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Posted 6 years ago

“Try friendly explained everything there was to know”

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Posted 6 years ago

“Your agent was very friendly without being pushy and cut to the chase of the information he needed and we needed. He was a breath of fresh air when we are inundated by so many 'sales' calls these days.”

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Posted 6 years ago

“The guy who I chatted to was very polite and a pleasure to talk to”

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Posted 6 years ago

“The agent I spoke to was helpful and polite when taking out a new policy.”

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Posted 6 years ago

“I've just bought insurance and didn't used it but customers service is”

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Posted 6 years ago

“I work as client services Manager and was disappointed not to receive any confirmation email of my application for 5 days, whilst full payment was made at the time of purchase. Eventually I was emailed the cover certificate, requesting a verification email with pictures of my insured product, which I emailed instantly. It’s the second day without any acknowledgement. I am wondering if I have made a mistake by opting with Smart Cover.”

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Posted 6 years ago

“Reasonably priced.”

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Posted 6 years ago

“to be honest I have only just taken out the policy so can only comment on the person I spoke Kevin Moore. He was helpful and polite and very efficient.”

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Posted 6 years ago

“very good customer service very helpfully thank you very much for your custom”

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Posted 6 years ago

“Today 3/7/2018 ,I enquired about insurance cover for kitchen items,Your telephone assistant Kevin Moore gave me the uppermost attention and was very understanding during our total conversation,Its my first time of using Smart Cover and I am sure if the Company conducts their business in the same way Kevin did. I will be very very Happy,Regards Mr J Townley”

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Posted 6 years ago

“It was nice talking to Mr.Kevin who explained the policy in detailed and assisted to chose the right appliances to be covered. It was easy and straight forward to sign up but hard if any claims. Loads of things to be submitted unlike the sign up. I would not recommend this cover.”

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Posted 6 years ago

“Efficient and explained well to me a bit long winded but on the whole ok”

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Posted 6 years ago

“He gave me satisfied answer. i was happy.”

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Posted 6 years ago

“Very supportive, explained the process”

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Posted 6 years ago

“I have paid £131.88 to WWW.SMART-SURE.COM on 12/06/18 for a satellite system insurance policy and I have not received a policy number or any policy documents to confirm that the equipment concerned is now covered. For this, and other reasons I wish to cancel ti within the 14 - day cooling-off period allowed.”

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Posted 6 years ago

This is the review page for Smart Cover Insurance, not smart-sure.com

Posted 6 years ago

“Excellent service”

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Posted 6 years ago

Smart Cover Insurance is rated 4.3 based on 720 reviews