Smart Cover Insurance Reviews

Name: Smart Cover Insurance
Address: Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road, Watford
Rating: 4.30

4.3 Rating 720 Reviews

84 %

of reviewers recommend Smart Cover Insurance

Company Reviews

Metrics

Info

4.3

Based on 720 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Smart Cover Insurance:

Smart Cover Insurance, provides appliance insurance for TV's, Satellite, Kitchen appliances, Gadgets' and Mobile phones.

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Anonymous

Anonymous // 01/01/2019

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“First time needed this insurance to send an engineer to come out & fix my washing machine. Very pleased with the service, by a friendly, efficient & dedicated member of your team.”

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Posted 5 years ago

“Excellent easy process. Repairs carried out by the manufacturers engineers. Very impressed”

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Posted 5 years ago

“AVOID SHOCKING SERVICE - Washer dryer failed and have now waited 3 weeks for replacement. Did not realize in the small print when you do have a claim there are 5 pages of forms, pictures and ID to process a engineer visit. Then there is also a delivery charge for a replacement if required, in our case a item of lesser value was the only offer. Now on 2 occasion Smart Cover have failed to arrange a delivery and had us waiting 7am to 7pm on both days. Waiting for them now to make a part cash settlement of not even the full amount.”

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Posted 5 years ago

“Excellent service and competitive price”

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Posted 5 years ago

“Excellent fast response to repair boiler problem via local technician who was the most reliable honest competent tradesman who knows his job. Thank you Smart Cover and long may you prosper.”

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Posted 5 years ago

“Very good”

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Posted 5 years ago

“Really unprofessional (rather cheating) on part of their boiler repair guys (preferred management). The boiler is only 5 years old and they made the wrong diagnosis. I had to pay for access. The problem reappeared due to the wrong diagnosis. At first, they said they would have to change the pump but later they said it's beyond the economic repair. A new story every time I call them. Useless insurrance.”

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Posted 5 years ago

“Easy to cover what I needed for a very good price”

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Posted 5 years ago

“very nice phone call”

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Posted 5 years ago

“Very helpful person easy to talk to .”

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Posted 5 years ago

“Pravin was extremely helpful this morning setting my family up with peace of mind for boiler and appliance cover”

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Posted 5 years ago

“It was a reassuring conversation about good insurance cover provided by a financially regulated authority for my Sky box insurance cover and scam callers offering insurance with no financial regulation.”

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Posted 5 years ago

“Only marked down due to lack of communication between Smart Cover and myself”

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Posted 5 years ago

“The gentleman who rang was very patient with me, as I am an elderly lady.”

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Posted 5 years ago

“Policy options and costs very clearly explained”

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Posted 5 years ago

“Great customer service.keep up the good work Pravin kataria. thank you.”

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Posted 5 years ago

“Excellent service, easy and understandable explanations of the product purchased backed up by a very competitive premium”

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Posted 5 years ago

“good cover for the price”

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Posted 5 years ago

“Very helpful and very easy to arrange”

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Posted 5 years ago

“Took a while to get an answer regarding the washer repair but satisfied with the result came today and it is now fixed. Thank you”

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Posted 5 years ago

Smart Cover Insurance is rated 4.3 based on 720 reviews