Smart Cover Insurance Reviews

Name: Smart Cover Insurance
Address: Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road, Watford
Rating: 4.30

4.3 Rating 720 Reviews

84 %

of reviewers recommend Smart Cover Insurance

Company Reviews

Metrics

Info

4.3

Based on 720 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Smart Cover Insurance:

Smart Cover Insurance, provides appliance insurance for TV's, Satellite, Kitchen appliances, Gadgets' and Mobile phones.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service.Very helpful+courteous.Best cover i have found.”

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Posted 6 years ago

“Just fantastic”

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Posted 6 years ago

“Kevin Moore was very efficient. He was clear and precise in the information that he gave . He was friendly without being over familiar and adopted just the right manner of speaking.”

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Posted 6 years ago

“I completed the application form some time ago and Ive heard nothing back from them despite sending several emails to check if im covered or not!!”

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Posted 6 years ago

Dear Mrs Metcalf. I'm very sorry to hear you have experienced difficulties. I will ensure you are contacted immediately. Regards, Customer Services Dept.

Posted 6 years ago

“Very pleased with the customer service I received today, especially from Pravin who dealt with me from day one and was very professional”

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Posted 6 years ago

“Hi, After taking out insurance with you I got another link/email from “smarter cover”? Anyway the policies I took out are fine.”

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Posted 6 years ago

“poor - please check the small print, I requested a service with no excess, however, when I received the documents, it states £50 excess. I have subsequently cancelled the policy.”

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Posted 6 years ago

“Easy to do”

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Posted 6 years ago

“The advisor was good..Kelly I can’t remember his surname”

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Posted 6 years ago

“Thank you Kevin Kelly, my application was handled in a very professional manner explaining everything in detail,will definitely recommend to my friends.”

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Posted 6 years ago

“Great costumer service .rang me back with in the hour and even save me money”

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Posted 6 years ago

“Great customer experience warm friendly and very knowledgeable and helpful.”

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Posted 6 years ago

“I’ve changed my kitchen appliances cover from domestic & general to Smart Cover . Excellent customer service, they’ve helped me to chose the right cover for my appliances. I will definitely recommend this company.”

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Posted 6 years ago

“Pravin was very helpful and explained all the cover options very good rate of insurance saving £600 against previous policy with British Gas.”

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Posted 6 years ago

“A very polite young man and had all the time in the world he dident hurry me or anything a very pleasant pearson who couldn't do enough for me ty very mutch”

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Posted 6 years ago

“Oh my goodness, I rang the wrong number by mistake, and end up getting 2 item insured for £9.99 a month. I spoke with a delightful man call Prafin, who spoke to my like s friend not a number. After our chat, I rang the correct number to cancel my policy with D&G who want £7.25 for 1 item. Thank you Prafin for saving me money xxx”

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Posted 6 years ago

“Cheap and comprehensive. There wasn't an option for monthly payments which was annoying .”

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Posted 6 years ago

“The fact is when the break down occur Then the engineer report promptly , then I will call it Smart Cover , however the customer service was excellent”

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Posted 6 years ago

“Only 3 out of 5 because I have only just taken out the cover and have no experience on the quality of the service. Customer service when taking out the plan was excellent and significantly cheaper than previous supplier. Hope for best but time will tell”

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Posted 6 years ago

“Cannot give an appraisal at this moment in time,because i have yet to receive any documentation from you”

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Posted 6 years ago

Smart Cover Insurance is rated 4.3 based on 720 reviews