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Smart Cover Insurance Reviews

4.3 Rating 720 Reviews
84 %
of reviewers recommend Smart Cover Insurance
4.3
Based on 720 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Smart Cover Insurance Reviews

About Smart Cover Insurance:

Smart Cover Insurance, provides appliance insurance for TV's, Satellite, Kitchen appliances, Gadgets' and Mobile phones.

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Anonymous
Anonymous  // 01/01/2019
Very nice people to deal with
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Posted 5 years ago
Pravin dealt with me clearly and efficiently,
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Posted 5 years ago
Helpful service. thank you
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Posted 5 years ago
Looks a good deal
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Posted 5 years ago
very happy with product
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Posted 5 years ago
Excellent service. Would definitely recommend
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Posted 5 years ago
Quick, responsive and efficient
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Posted 5 years ago
Fantastic
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Posted 5 years ago
We thought we needed some help with the TV young lady on the phone was very helpful trying to help us, but an appointment was given us straight away then we found out all we needed was new batteries. In the control.but no problem when we can called and cancelled Thank you
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Posted 5 years ago
A great price for the right cover. I arranged this insurance on behalf of my elderly father, who is very satisfied with the service. I spoke to Pravin over the phone, and not only was he very clear about every single thing, but he was also very personable, polite and friendly. I would highly recommend.
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Posted 5 years ago
Very good
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Posted 5 years ago
Pravin, was very helpful. Great customer service.
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Posted 5 years ago
Very helpful and polite
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Posted 5 years ago
I called to book in for a new repair and was told I would receive a call back to book the repair. I waited over a week and called Smart Cover yo query this. I was told that the repair had been done when it had not and I had not heard anything back to book the repair either. I am now awaiting a call back again from Smart Cover regarding this repair. Which still has not been done.
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Posted 5 years ago
Dear Miss Kuser I have reviewed this and I am aware of the problem you encountered. We sent the job to the manufacturer but there was an administration error which led to them providing an update on the wrong case. Unfortunately the confusion escalated and you were misinformed. I apologise profusely for the problem you encountered. Regards, Smart-Cover Customer Services.
Posted 5 years ago
Pravin who I delt with was very professional and courteous and explained the product very well.
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Posted 5 years ago
Excellent service! Fast response! Fixed tumble dryer the following day!
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Posted 5 years ago
excellent service dishwasher broken came out after 3 working days mended and am very happy.
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Posted 5 years ago
Repair dealt with quickly
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Posted 5 years ago
Kevin Moore was helpful, not pushy, and was patient with my elderly husband and myself when writing things down. Very pleased with his service.
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Posted 5 years ago
Very pleased with service provided
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Posted 5 years ago
Smart Cover Insurance is rated 4.3 based on 720 reviews