Smart Cover Insurance Reviews

Name: Smart Cover Insurance
Address: Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road, Watford
Rating: 4.30

4.3 Rating 720 Reviews

84 %

of reviewers recommend Smart Cover Insurance

Company Reviews

Metrics

Info

4.3

Based on 720 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Smart Cover Insurance:

Smart Cover Insurance, provides appliance insurance for TV's, Satellite, Kitchen appliances, Gadgets' and Mobile phones.

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Anonymous

Anonymous // 01/01/2019

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“Very polite and explained everything”

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Posted 7 years ago

“Very helpful advisor who explained everything clearly”

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Posted 7 years ago

“Very competitive (cheapest quote) and very honest and helpful, non pushy nice call centre agent who was more interested in giving me the best priced policy, and happy to answer any questions I had, not just trying to rip me off. Company should change its policy of not providing a cash payment alternative, instead of just like for like, if and when an appliance is a write off. After all it is the client's money that has paid into the policy, so they should have a choice - Domestic & General do this. Also needs to change the far too long fangled and burocratic proceedure, of having to fill in a claim form and send it back, simply to arrange a call out for an engineer to attend for a repair. A simple phone call quoting your plan number should suffice; after all that's what you do with Domestic & General”

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Posted 7 years ago

“I had Insurance with Smart cover . When I make claim for my American style fridge and freezer which I was bought £550 two years ago. Now Smart cover telling me that I have to pay extra either £300 or £1000 for new replacement similar products. My claim cover up to £500. As i told them i can't afford that even brand new one i can bought by £500 from Argos. Then what's reson for insurance. Is kind of joke. Please don't go with Smart cover. Please talk to first about your future claim then go for insurance.”

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Posted 7 years ago

Dear Mr. Ali, We have arranged for an engineer to come to your property next week to assess the repair of your item. We will await the engineer's report. Thank you and apologies for any inconvenience caused.

Posted 7 years ago

“Quick and easy to understand the agent was polite and did what was required”

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Posted 7 years ago

“Yes, very happy.”

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Posted 7 years ago

“I've taken out, Smart Cover today. after speaking to raj, who gave me a good deal, plus they had extras offers to...then my last insurance, you never no, when you need em , thanks raj ????”

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Posted 7 years ago

“I am extremely pleased with the way Raj at Smart Insurance dealt with my call today. Nothing is too much trouble. Always a pleasure to renew with Smart”

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Posted 7 years ago

“Very happy and customer service customer service was excellent.”

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Posted 7 years ago

“Very helpful staff good price for cover will recommend to others.”

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Posted 7 years ago

“The person I dealt with on the phone Mr Saj was very helpful and clear. He explained the policy/cover nicely.”

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Posted 7 years ago

“Good price”

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Posted 7 years ago

“still waiting for repair man since 28 july stars - 100”

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Posted 7 years ago

“I discussed my appliance cover with Saj who was extremely helpful”

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Posted 7 years ago

“Quick, easy, saved over £50. Excellent service,polite and interested salesman. No pressure.”

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Posted 7 years ago

“I found Saj very helpful. I told him that I wanted a quote for my sky HD box. He explained what I would get for my money, which I was happy with. Thank you.”

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Posted 7 years ago

“Adviser was brilliant swift and understood our circumstance”

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Posted 7 years ago

“Yes I'm very happy”

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Posted 7 years ago

“The website is not very helpful for a multi-appliance quote but customer service (Raj) was very friendly & I was soon persuaded to purchase a very reasonably priced policy.”

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Posted 7 years ago

“When you phone you get to talk to an operator to help with your problem.”

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Posted 7 years ago

Smart Cover Insurance is rated 4.3 based on 720 reviews