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Slim's Detailing Reviews

4.8 Rating 8,839 Reviews
96 %
of reviewers recommend Slim's Detailing
4.8
Based on 8,839 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Slim\'s Detailing Reviews

About Slim's Detailing:

Meticulous Car Care & Detailing Products Since 1957. Stocking more than 40 brands (Including, Meguiar's, Autoglym, Auto Finesse, Dodo Juice, Chemical Guys, Gtechniq, Swissvax and many more) & over 1,000 products with the most advanced Rewards scheme in the market.

Visit Website

Phone:

0333 222 9944

Email:

marketing@slimsdetailing.co.uk

Location:

Unit 2 Baird Road, ,
Enfield
EN1 1SJ

Write Your review

Unfortunately my first order and experience was very bad, damaged bottle cap with korosol spilled all over packaging, wrong item sent, spray sealant without applicator even if showing on website with applicator, tried customer contact number but it’s not contact number is voicemail and despite leaving messages no one called back, very disappointing would not recommend due to mistakes and not existing customer care.
Helpful Report
Posted 1 month ago
Total waste of money !! Left my windscreen covered in streaks thay took ages to get off
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Posted 1 month ago
Sorry I can’t comment as I ordered on 31st dec and have not received them ! Iv tried to track the 2 items and fed express say they delivered to the wrong address? Should have been here Friday ? Now there saying Monday ? What a disaster? Poor delivery time and poor communication! Sorry I won’t use you again
Helpful Report
Posted 2 months ago
Items not received FedEx have delivered them to a wrong address
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Posted 6 months ago
Hi Geoffrey, We are sorry to hear about your issues with our courier. Please get in touch with our customer service team on 0333 222 9944 and they will be happy to resolve this for you. Many thanks, The Slim's Team.
Posted 6 months ago
Order not received will leave an amended review if and when I receive it.
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Posted 10 months ago
Purchased a snow foam lance for my pressure washer, choosing the adaptor that was advertised as fitting with my pressure washer (Bosch). It turned out that the adaptor did not fit, and I was told that I should have bought one that was advertised for Black and Decker. Slims refuse to take any responsibility for the misleading advertising on their website, and advise that I'll need to return the product at my cost. Overall a very disappointing experience - most companies would own their mistakes, but not Slims. Needless to say, won't be ordering from there again.
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Posted 1 year ago
Utter idiots they sent me some clay lube with the wrong size nozzle again!! I wouldn't recommend Slims Detailing to anyone🙄
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Posted 1 year ago
I normally use Slimms detailing for all my products and haven’t had any issues. However my last order had some issues. It was delivered on time however the delivery box was soaking wet and the Auto Finesse Spritz bottle inside was empty due to the top being very loose. Whoever packed the box didn’t check tighten the cap. When I phoned Slimms telephone number, option 2 on the menu, after waiting 20 minutes for someone to answer I gave up. Not very good Customer Service.
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Posted 1 year ago
RIP off merchants clearly shows 3 bottles of products for £34 upon arrival 1 terrible service false advertising
Helpful Report
Posted 1 year ago
Hi Jason. We apologise that you feel misled by our website. The cover image on our product pages show all possible sizes that we have or have had in stock. When adding an item to your cart, it shows the size that you have selected in the dropdown and this size is also visible when viewing your cart at checkout. Again, we offer our apologies that this was not clear to you and we are sorry this caused a negative experience for you with our store.
Posted 1 year ago
Ordered on Thursday, paid for Saturday delivery and isn’t getting delivered till Thursday. Won’t be home so the order will be going back
Helpful Report
Posted 1 year ago
Never had a problem until my last order they knowing sent out damaged goods with a part missing and sent the wrong pad size. We all have bad days but it’s how you rectify the situation and I found that poor in this case.
Helpful Report
Posted 1 year ago
I bought a product and paid £5 for delivery but when it arrived the lid wasn't secured at it had leaked inside the packaging (the lid wasn't secure). I contacted Slims who offered me 10% off my next order. There was no offer to replace the product, discount the product or refund the delivery charge. Very disappointing. This was my first, and last purchase from Slims.
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Posted 1 year ago
sorry not recived yet.
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Posted 2 years ago
Due to the delivery issues i will be ordering from elsewhere next time
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Posted 2 years ago
I will write a review once you have responded to my email sent at 0556 this morning, thank you!
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Posted 2 years ago
Not very happy, haven't received i my order as yet. Sent an email this morning asking what has happened to it and nobody has bothered to get back to me... Could someone please let me know what is happening... Regards Charles Lawis
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Posted 2 years ago
I paid £9.99 to have it delivered on Saturday, you sent me a notification that it has left your company it is Monday and I still don’t have the product this is an extremely poor service and I won’t be buying from you again. TERRIBLE!!!
Helpful Report
Posted 2 years ago
Still haven't got my delivery. Two delivery attempts have failed. I've phoned slims but I've still no idea where my delivery is. Won't use again at this rate. I'll use AM Details instead.
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Posted 2 years ago
I have placed this order more than a week ago and still waiting for the delivery.
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Posted 2 years ago
Slims are first rate 5 stars. But will probably never use again because of apc overnight. Becomes a nightmare to get your item
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Posted 2 years ago
Slim's Detailing is rated 4.8 based on 8,839 reviews