Slim's Detailing Reviews

Name: Slim's Detailing
Address: Unit 2 Baird Road, ,, Enfield
Rating: 4.83

4.8 Rating 8,849 Reviews

96 %

of reviewers recommend Slim's Detailing

4.8

Based on 8,849 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

$Read Slim\'s Detailing Reviews$

About Slim's Detailing:

Meticulous Car Care & Detailing Products Since 1957. Stocking more than 40 brands (Including, Meguiar's, Autoglym, Auto Finesse, Dodo Juice, Chemical Guys, Gtechniq, Swissvax and many more) & over 1,000 products with the most advanced Rewards scheme in the market.

Visit Website

Phone:

0333 222 9944

Email:

marketing@slimsdetailing.co.uk

Location:

Unit 2 Baird Road, ,
Enfield
EN1 1SJ

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Slim's Detailing 5 star review on 25th March 2025

245

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Choice of products is great and prices are very good, but when you pay for next day delivery and it takes 2, it kind of annoys you. Won't stop my buying from them again, but I couldn't believe it when my parcel didn't turn up when requested.”

Helpful Report

Posted 7 years ago

“Good products and items arrived in a few days. I spent nearly £100 but no free delivery to N.I. compared to other sites who do”

Helpful Report

Posted 7 years ago

“They were out of stock on one of the items I ordered (250ml menzerna compound) . I had a phone call asking if I would pay £14 more and get the larger bottle instead. I didn't want to pay any more so they sent me a different 250ml compound. Although I am happy with the products I received, I'm not overly impressed with Slims. I thought it was cheeky of them to ask me to pay more, as it wasn't my fault they didn't have the stock to fulfill my order. Something as simple as a cheap air freshener included in my order as a little apology would have gone a long way. I'm not sure I will purchase from them again.”

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Posted 7 years ago

“Easy to use website, Good products. Slightly expensive and packaging too large meaning postage was expensive also.”

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Posted 7 years ago

“Happy with the delivery but unfortunately dispatched a wrong item ordered chemical guys stopper air freshener and dispatched chemical guys stopper suds instead.”

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Posted 7 years ago

“First time purchaser: Everything ordered came through OK but one of the spray pump bottles did not work properly and was leaking all over the place and I was unable to stop it!! I returned the pump and thought that at this point I would be refunded but I was told it was working fine and they returned it to me. On its return it did work perfectly so I assume it was just swapped. Another item I ordered: A manual spray bottle (came without the bottle) - you have to look closely at what you are buying as the picture on the website was of a the bottle and the hand spray (that twists on to the bottle) - what good is that to me??? All in all, and even with a bit of communication with their sales dept, I will be looking elsewhere for my detailing products. I don't have the time to waste to scrutinise their description to make sure the pictures show the correct product and if I return something I don't expect a quibble - just my money back - no questions asked. This would have saved me from looking elsewhere as there are so many other companies selling the same product.”

Helpful Report

Posted 7 years ago

“Recently placed a order for a detailing kit, the web site said everything was in stock, the following day I received a call telling me the orbital polisher was not available and I was offered another machine and this would be £10 cheaper, reluctantly I accepted the machine... The order was a day late in coming but it was very well packed and the txt notifications is great. Never received the £10 refund........”

Helpful Report

Posted 7 years ago

$Read Slim\'s Detailing Reviews$

Hi Andrew, Thank you for your message, unfortunately sometimes refunds can take a number of working days to clear back to your account. If you have still not received your refund please get in touch with us on enquiries@slimsdetailing.co.uk and we will look at it immediately. Many thanks, Slim's.

Posted 7 years ago

“Good range of product, great delivery time, just a shame the advertised 10% initial order discount wasn't applied as advertised.”

Helpful Report

Posted 7 years ago

$Read Slim\'s Detailing Reviews$

Thank you for your message. We do have some exclusions on the 10% first order code which are listed on the checkout page and on the discount code pop up, if something you were trying to order was not highlighted here please let us know so we can look into it for you. Many Thanks, Slim's.

Posted 7 years ago

“I would have gave a 5star rating but my order came over the £50 to qualify for free delivery. But when I went to check out I was charged £7.50 to post to N.I.”

Helpful Report

Posted 7 years ago

$Read Slim\'s Detailing Reviews$

Hi Mate, Thank you for the feedback, we are currently looking into cheaper ways to send to Northern Ireland.

Posted 7 years ago

“Slims Detailing has a great website, it's easy to use, easy to navigate and they sell some really good products. They don't just sell one brand, they sell nearly every brand I can think of. The only problem I have is the postage. I ordered on a Wednesday night, and clicked on "2 day delivery" so I was expecting my order to be here by Friday or Saturday at the lesat, and I've got nothing yet, and it's now Sunday. I just don't think it's good enough, I've bought things of eBay for 'fast and free' and they've been delivered within 2 days. Just when you're paying for delivery you expect it to arrive on time. Auto Finesse's delivery service is top class, they have it figured out, there's no excuse especially when you pay, and that's why i feel Slims can only get 3 stars at the moment.”

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Posted 8 years ago

“Good product at what seems a good price.”

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Posted 8 years ago

“Order despathed in a reasonable time given the Xmas holidays; liquids also really well packed to prevent leakage. Only niggle was the shredded cardboard used to fill the box (a previous order used air-bags to fill empty space) - there was a large microfibre drying towel in the order which wasnt wrapped in plastic and so is now full of tiny bits of cardboad dust. In future would be good to put the microfibre in a bag or not use packing material that will ruin the product!”

Helpful Report

Posted 8 years ago

$Read Slim\'s Detailing Reviews$

Hi Chris, really sorry to hear you had an issue. We normally do put our microfibres in a separate bag when we're using shredded packaging, so apologises for the mistake. James from our Customer Service Team will be in touch shortly. Kind Regards, The Slim's Team.

Posted 8 years ago

“Delivery lowest price at almost £5 is not very good. I only wanted 2 small bottles so expected a much lower priced delivery option. Website also not compatible with mobiles (iPhone Safari) as I could not enter discount codes or use points unless using a PC. Well packaged products though”

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Posted 8 years ago

“I ordered a voucher for a relatives birthday. I wasn't incredibly impressed by the quality. It was printed on a bit of paper which I could have done myself. There was still the editing tools on the printed voucher. No authenticity hologram, stamp or such like so it is difficult to tell if it is genuine. Apart from that, I am impressed by the website and from what I have seen, the quality of the products.”

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Posted 8 years ago

“Work well the wheel woolies great product but payed for next day delivery and didn't get it ! Took 2 days so why pay for next day ? Disappointed in that respect”

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Posted 8 years ago

“All products that I ordered were sent to me on time. However, the box looked like it had been thrown around and some the degreaser had leaked. I had a job booked in the next morning and therefore did not have the timeto make contact and complain straight away. Maybe consider fragile stickers and a new courier company???”

Helpful Report

Posted 8 years ago

$Read Slim\'s Detailing Reviews$

Thankyou for your review, I am sorry to hear what happened with your package. If you give us a call 03332229944, we will do our best to rectify this. Again apologies. Kind Regards Dominic

Posted 8 years ago

“Requested parcel left in safe place and i still had to collect and despite requesting a log on email confirmation 6 times iv yet to recieve it so unable to use slims account”

Helpful Report

Posted 8 years ago

$Read Slim\'s Detailing Reviews$

Hello, I've just confirmed your account so you are free to log in, apologies for that. Also, it appears you left a delivery note with the couriers which is a separate company from us, however we are happy to esquire and see why it wasn't left in a safe place for you? Kindest Regards, Dominic

Posted 8 years ago

“Packaging is somewhat to be desired, also taping the triggers (that lock) and not the threaded part too the bottles is bizarre, only a small leak but a leak non the less.”

Helpful Report

Posted 8 years ago

$Read Slim\'s Detailing Reviews$

Sorry for the issues that you had with the products, to rectify this we ask you to email James.harris@morelli.co.uk and we will resolve this by sending you a replacement product, free of charge.

Posted 8 years ago

“My item was delivered on time and was satisfactory. My only critique was that one of the polishing pads was not packaged and was slightly dirty”

Helpful Report

Posted 8 years ago

$Read Slim\'s Detailing Reviews$

Hey! Thanks for your review. We can only apologise was not packaged as it normally should be (in a separate clear plastic bag). If you wanted a replacement, please email us an enquiries@slimsdetailing.co.uk and we'll get on the case. Thanks again for the feedback and your order with us. The Slim's Team.

Posted 8 years ago

“Ordered on Sunday night seeing as there was next working day delivery but knowing that living in Northern Ireland it would be a day extra. This was for my Brothers birthday on Wednesday didnt come until Thursday ah well better late that never.”

Helpful Report

Posted 9 years ago

$Read Slim\'s Detailing Reviews$

Hi Deborah, thanks for your feedback. Apologies your order didn't arrive on time. In normal circumstances our courier delivers within 48 hours to Northern Ireland. The week in question, our courier failed to show up on Monday so all orders were delayed 24 hours. I can assure you, this is a one off occurrence and again can only apologise for any inconvenience caused. Thanks again for your order and we hope you drop by again in the future. The Slim's Team.

Posted 9 years ago

Slim's Detailing is rated 4.8 based on 8,849 reviews