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Slim's Detailing Reviews

4.8 Rating 8,849 Reviews
96 %
of reviewers recommend Slim's Detailing
4.8
Based on 8,849 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Slim\'s Detailing Reviews

About Slim's Detailing:

Meticulous Car Care & Detailing Products Since 1957. Stocking more than 40 brands (Including, Meguiar's, Autoglym, Auto Finesse, Dodo Juice, Chemical Guys, Gtechniq, Swissvax and many more) & over 1,000 products with the most advanced Rewards scheme in the market.

Visit Website

Phone:

0333 222 9944

Email:

marketing@slimsdetailing.co.uk

Location:

Unit 2 Baird Road, ,
Enfield
EN1 1SJ

Write Your review

Hi I’ve still not received my order ??
Helpful Report
Posted 3 years ago
Great choice of products however my order arrived and one of the products had leaked over several others marking and ruining some not to mention the 500ml bottle I ordered in which was the one that leaked and now has only about half left in it, I am currently waiting to hear if they will help me out to fix this
Helpful Report
Posted 3 years ago
Thank you for your review. We are sorry to hear about your order. We try our very best to protect liquid products, but unfortunately, sometimes spillages occur if the parcel gets thrown around during transportation. This is out of our control, but we will do our best to rectify this problem with you. Regards, Slim’s Team
Posted 3 years ago
No drying towel in delivery, me the customer have only been informed by the packing list ( one to follow) . Still not been informed of time of delivery, but happily took my money. Won’t be using again . Drying Towel ????
Helpful Report
Posted 3 years ago
Thank you for your review. If you are still without, please feel free to contact us (with your order details to hand) and we can certainly look into this for you. Regards, Slim’s Team
Posted 3 years ago
I still have not got my order even though it’s saying it’s delivered! Will not be the first place I go to for ordering products next time.
Helpful Report
Posted 3 years ago
Thank you for your review. If you are still without, please feel free to contact us with your order details and we can certainly look into this for you. Regards, Slim’s Team
Posted 3 years ago
I have order a full set of equipment to wash my car, and the only drying towel that I needed is broken on arrival. And the shop doesn’t have any another towel in stock as well. Now I have to order another towel from another shop....
Helpful Report
Posted 3 years ago
I'm really sorry guys but you let me down bad this time. I've ordered a number of times and never had an issue but I ordered some ceramic coating specifically for this weekend so I could coat the car over the 4 day weekend when I could leave it in the garage. I ordered on Wednesday morning but it hasn't arrived in time. I ordered some stuff from another detailing company on the same day which arrived next day and I actually ordered some stuff from a 3rd company on Thursday which arrived next day. Really disappointed as I've now got the car all polished and prepped ready for coating but no coating to put on it, I was hoping it would show up yesterday as it wasn't a bank holiday but it didn't. I presume it'll be here on Tuesday but thats really no good to me.
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Posted 3 years ago
Probably won’t use again they use apc for delivery which mean you have to drive to get you package waste of time really
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Posted 4 years ago
Very unfortunate to have had missing and incorrect items on almost every order. Never receiving my welcome pack that I was promised many times and most questions asked in emails were ignored when replied. Replies take way too long and knowone answers the phone. Shame.
Helpful Report
Posted 4 years ago
no instructions with item to enable to put together, and issue with that was there was a nut missing. Also the seat and tray were very badly scratched looking like it was either second hand, or had been packed badly and thrown around in transit.
Helpful Report
Posted 4 years ago
Ordered a bucket seat cushion and disposable floor mats and car seat covers. Service was prompt and delivery was quick. Left disappointed that the disposable floor covers were not as advertised. Says they come in an easy cardboard dispenser however I received what can only be described as a pack of a3 paper with sheets of paper not worthy of treading on especially if slightly damp. This let down the experience and sadly wouldn’t use as feel like I’ve been given something I could have picked up from staples!? Other products were satisfactory.
Helpful Report
Posted 4 years ago
I have found the new website extremely frustrating where as the old version much easier to negotiate. Definitely not a step forward. Rob Ayles.
Helpful Report
Posted 4 years ago
I ordered my husband a detailing stool as a Christmas present. When it was delivered the box was dirty, and ripped. The stool had chips, scuffs, scratches and paint missing. The matter was resolved however I paid to have it delivered and expected the packaging and item to be in perfect condition. I would have liked a token as a good will gesture but had nothing apart from a replacement
Helpful Report
Posted 4 years ago
Still awaiting copy of invoice.
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Posted 4 years ago
Items arrived, but one was missing a spray head, phoned up for one to be sent out but when that arrived it was the wrong size and didn’t fit the bottle. Sent a message but no reply so still unable to use the product.
Helpful Report
Posted 4 years ago
The item was not as expected. The car seat covers did fit the seat. I was expecting them to be 'fitted' but they're just a square piece of polythene. Also arrived a day late
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Posted 4 years ago
Love the Slim's products, but because I live in North Scotland, I wont be buying any more, last order was for £160, but no free delivery, had to pay £7.50. Then went to buy 1 roll of masking tape...still £7.50 delivery. Come on guys, we have roads up here, electricity and inside loo's. I can post to you with no excess delivery charges ?. If you blame your couriers, then your using the wrong couriers.
Helpful Report
Posted 4 years ago
I had two £50 vouchers. On trying to use the first one it said I had to pay for delivery despite the website stating orders over £50 pound were free delivery. After an e-mail it was sorted. A pain. When I tried to use the second, I had no end of problems logging on. E-mail used and finally sorted. Again though I found there was a delivery charge. E-mailed again but no reply, gave up and paid for delivery. To much hassle and will not use Slim`s again.
Helpful Report
Posted 4 years ago
All the items were sent quickly but one item, a blue foam polishing pad was sent as a screw in (M16 so needs an adptor) rather than hook and loop as ordered. Emailed Slims to highlight the error. They emailed back the following day and asked for photo of wrong item, which I did by return…never heard back from them!
Helpful Report
Posted 4 years ago
Order stuck in processing for 2 days. Looks like things are very slow at slims due cv-19. If you are in a rush suggest using another supplier.
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Posted 4 years ago
Can't register on the site. I've added my detail, checked my email address and waiting for a confirmation email to activate. Not in my spam or junk folders. Tried calling to get it resolved but got an EE answer machine. now been trying for two days to get logged in. I'm really not sure whats going wrong in the process and questioned whether they were still trading but looking at the reviews it looks like they are so who knows. They've come highly recommended to me so its a shame i can't create an account
Helpful Report
Posted 4 years ago
Hi, Thank you for your review. I've asked a member of our team to get in touch with you and rectify any issues you've been having. Many Thanks, The Slim's Team.
Posted 4 years ago
Slim's Detailing is rated 4.8 based on 8,849 reviews