Login
Start Free Trial Are you a business?? Click Here

Slim's Detailing Reviews

4.8 Rating 8,849 Reviews
96 %
of reviewers recommend Slim's Detailing
Company Reviews Product Reviews
12,820
 Metrics Info
4.8
Based on 8,849 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Slim\'s Detailing Reviews

About Slim's Detailing:

Meticulous Car Care & Detailing Products Since 1957. Stocking more than 40 brands (Including, Meguiar's, Autoglym, Auto Finesse, Dodo Juice, Chemical Guys, Gtechniq, Swissvax and many more) & over 1,000 products with the most advanced Rewards scheme in the market.

Visit Website

Phone:

0333 222 9944

Email:

marketing@slimsdetailing.co.uk

Location:

Unit 2 Baird Road, ,
Enfield
EN1 1SJ

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Shane Saunders
Verified Buyer
“Slims branded packaging? No where in sight. The packaged arrived poorly packaged and tears and holes everywhere. All the bottles were scratched. By spending £30 you'd expect goods to be boxed... No... Dumped in a crappy bag...first order, was not best pleased.”
Helpful Report
Posted 9 years ago
Hi Shane, apologies for the delayed response. I've looked into your order and can see that we haven't met our high standards here. We have since put in an order for smaller boxes which will protect orders of one or two bottles from the wrath of the courier. Although your incident is a rare one, we want to make sure we stop it from happening again. I can only apologise this has affected your first order with us. So let's make it up to you! I'll be in touch with a private email shortly to see what more we can do to help. Thanks again for your feedback - it helps us to shape & improve our service. Matt & the Slim's team.
Posted 9 years ago
Joe Hood
Verified Buyer
“I received my Slims detailing creeper/stool and pot of Valet Pro Back to the Future in good timing. Actually got passed the items at the door and wondered 'What an earth are these' The only reason i haven't given full marks is because before i ordered i had actually emailed them through the website with regards to the discount code not working for first time buyers. I was at the time only ordering the creeper and not even the bank holiday discount code worked. I can only assume, as with the Bank Holiday code it wont allow you to use it when ordering accessories and tools. As it discounted the Valet Pro stuff. However it would have been nice to have had a reply even it was to say 'No'. But after waiting a few days i gave up waiting as it was actually a birthday present for me from She Who Must Be Obeyed. Ha ha. I did notice on Detailing World they had replied to someones comment about discount codes not working. However i read that after placing the order. Oh well.”
Helpful Report
Posted 9 years ago
Hi Joe, thanks for your recent purchase from Slim's and subsequent review. Firstly we can only apologise you didn't receive a personal reply, it's my fault as I thought you and the customer show commented on Detailing World were the same person (mistaken identity, it would seem). Therefore I thought I had replied with the correct information. Our promotional e-mails, social media adverts & the basket page on the website all state, that equipment/machine polishers are excluded from discount codes & other promotions. We source our own equipment at a very competitive rate which we cannot discount any further as they are already heavily discounted to meet demand. Again, I can only apologise this wasn't clearer as you made your purchase. We are obviously disappointed you have given us a slightly negative review as despite the above you were still happy to place an order for the products at the normal retail price. We pride ourselves on our great service and as a new company take any comments like yours very seriously. In light of my comments above (and my case of mistaken identity - sorry again!) - I would ask if you would reconsider your review rating for the service provided. If there is anything else we can help with, please don't hesitate to contact us (marketing@slimsdetailing.co.uk). Matt.
Posted 9 years ago
Coronas Fabrizio
Verified Buyer
“+++SUPER RAPIDE +++, SEUIL BéMOLE COMMANDé UN PRODUIT VALET PRO : VALETPRO CLASSIC CARPET CLEANER ET ILS MON ENVOYER LE VALETPRO CLASSIC ALL PURPOSE CLEANER QUE J AI DéJA. COMME JE CONNAIS RIEN ANGLAIS. JE VAIS ME LE CHIQUER OU LE REVENDRE A QUELQUN D AUTRE.”
Helpful Report
Posted 9 years ago
TRIVINI Dominique
Verified Buyer
“« Dear Sir, I have an issue with my order number 100000930, as I received only one (1) Koch Chemie Orange Curved Antihologram Pad (ref. number S999277) in the parcel, instead of four (4), as ordered and paid. Therefore could you please send me back as a matter of urgency three (3) Koch Chemie Orange Curved Antihologram Pad (ref. number S999277) to complete my order. In addition could you please send me an hard copy of the invoice. Thank you for action, Best regards. Dominique Trivini””
Helpful Report
Posted 10 years ago
Hi Trivini, I've looked into your case. Your initial parcel was delivered ok with a note on the invoice letting you know the remaining items were to follow. Checking with the courier they will be with you today. Apologies the items were not sent together, with high demand for some of the products we sell - unfortunately some items can be delayed. To confirm again, your items were not forgotten, they will be with you later today, one working day after your first parcel which included the note that this was the case. Apologies again for any inconvenience caused - Slim's Detailing
Posted 10 years ago
Slim's Detailing is rated 4.8 based on 8,849 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request