Sleeps12.com Reviews

Name: Sleeps12.com
Rating: 4.91

4.9 Rating 1,070 Reviews

99 %

of reviewers recommend Sleeps12.com

4.9

Based on 1,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Sleeps12.com:

We work hard at Sleeps 12 to make sure your stay is the best ever. Come and spend time at our beautiful big cottages and houses; perfect for large group holidays, celebrations, hen weekends and corporate team building breaks or hospitality.

It’s all about having a relaxing time in gorgeous surroundings – time to unwind, to be together and make wonderful memories. Our big holiday houses aren’t just places to stay, they’re places to enjoy.

Visit Website

Phone:

01823 665500

Sleeps12.com 5 star review on 3rd October 2024

Penelope

Sleeps12.com 5 star review on 5th September 2024

Cristina

Sleeps12.com 5 star review on 18th July 2024

Linda

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My fourth or fifth stay in one of your houses, the last twice in neighbouring houses. We’ve always been impressed with the quality and cleanliness of them! The first two (or three) times we stayed in Flossy Brook but I’m afraid my family outgrew it; the last time we were in Ham Bottom which has surpassed anywhere else. My family now consists of 2 ‘seniors’ 4 adults and 7 grandchildren (ranging in age from 2 to 15) and it was always possible to find a quiet spot. The smaller grandchildren especially enjoyed watching the television whilst having a bath! We can’t wait to go back again! Vernon Wheeler”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to leave such a lovely review, we really do appreciate it and hope to be able to accommodate you again.

Posted 4 years ago

“It was an absolute privilege and pleasure to have stayed in such a wonderful thought out premises. Owners were very friendly and down to earth. Thank you”

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Posted 4 years ago

We are so pleased you enjoyed your stay at Shires in Devon, thank you so much for taking the time to leave a review it is very much appreciated.

Posted 4 years ago

“Very smooth from start to finish”

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Posted 4 years ago

Thank you.

Posted 4 years ago

“I have used Sleeps 12 for the last 2 years, I find them very professional and have an excellent service.”

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Posted 4 years ago

Thank you.

Posted 4 years ago

“Very helpful at the end of the phone to answer any queries.”

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Posted 4 years ago

Thank you.

Posted 4 years ago

“We had a bad experience in France, wrote a review, which I was told would be put up what ever! Never to be seen.”

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Posted 4 years ago

Thank you for your review. As always we do look into all complaints and on this occasion felt that the owner was right to retain some of your damage deposit.

Posted 4 years ago

“Excellent accommodation. All needs catered for. Very friendly and informative host. Whole family age range 6-76 had a superb time.”

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Posted 4 years ago

We are so pleased you enjoyed your stay at Viney Hill Country House in The Forest of Deane. Thank you for taking the time to give a review, it is very much appreciated.

Posted 4 years ago

“Have enjoyed all properties we've stayed at and booking straightforward”

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Posted 4 years ago

Thank you.

Posted 4 years ago

“Fantastic house, fantastic weekend!”

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Posted 4 years ago

Thank you.

Posted 4 years ago

“Brilliant service from start to finish. Website was easy to use and true descriptions of the house we stayed in. I cannot praise you all enough I had the best weekend away with friends celebrating my 50th birthday. Thank you I would definitely book through yourselves again and will be recommending your company to everyone 😄”

Helpful Report

Posted 4 years ago

Thank you for leaving such a lovely review, it really does mean a lot! We would love to be able to host you and your guests again in the future.

Posted 4 years ago

“The description of the property was spot on. I asked a couple of questions on line a got a quick response to each of them. All in all a good experience dealing with sleeps12.”

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Posted 4 years ago

Thank you.

Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

Thank you.

Posted 4 years ago

“This is our second stay at Wayside and again we had a wonderful holiday. with all the family and made lots of memories for both our children and grandchildren. We were met on arrival by Mel who was very helpful and friendly. The facilities are outstanding. The house was decorated with Christmas trees and it was an exciting start to the festive season.”

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Posted 4 years ago

We are so pleased you had such a lovely time at Wayside in Devon. Thank you for taking the time to leave such a lovely review.

Posted 4 years ago

“Excellent stay. Beautiful property and surroundings. Loved every minute.”

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Posted 4 years ago

Thank you for leaving such a lovely review following your stay at Ilbeare in Somerset. We really do appreciate you taking the time to do this.

Posted 4 years ago

“We spent 3 nights celebrating my 50th birthday at Whitehaven with friends . The house is wonderful , 5 star and perfect for comfortably accommodating a large group . Would def recommend . We also used Harts Barn cookery school for a chef night - amazing food . And artful hen parties fir a fun activity .. it was a fabulous 3 days .”

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Posted 4 years ago

Thank you for taking the time to leave such a lovely review. It is very much appreciated.

Posted 4 years ago

“I would highly recommend sleeps 12, excellent customer service, more than willing to help with any need you may have. The house we rented was beautiful”

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Posted 4 years ago

Thank you so much, it really does mean a lot when guest leave such a lovely review.

Posted 4 years ago

“Great house and very well organised before and after check in”

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Posted 4 years ago

Thank you, we are so pleased you liked Foxcombe in Somerset.

Posted 4 years ago

“An excellent site, easy to use, stayed in several properties on here.”

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Posted 4 years ago

Thank you.

Posted 4 years ago

“No personal service Curt response to queries Bombarded by nagging emails No sense of ongoing relationship Will try not to book through sleeps12 again Shame given the number of hols booked through you”

Helpful Report

Posted 4 years ago

Hello Katie - At Sleeps12.com we really do endeavour to provide the best service possible and welcome all feedback to help us improve our service, so thank you for drawing this to our attention and we are very sorry that we failed on this occasion. We have scheduled a training session and shall use this information to help us improve our performance and customer service. We hope this didn't detract from your celebrations and that you enjoyed your stay.

Posted 4 years ago

“Ortus House is amazing ! Everything has been thought of to make your stay as enjoyable as possible.”

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Posted 4 years ago

Thank you.

Posted 4 years ago

Sleeps12.com is rated 4.9 based on 1,070 reviews