Sleeps12.com Reviews

Name: Sleeps12.com
Rating: 4.91

4.9 Rating 1,070 Reviews

99 %

of reviewers recommend Sleeps12.com

4.9

Based on 1,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Sleeps12.com:

We work hard at Sleeps 12 to make sure your stay is the best ever. Come and spend time at our beautiful big cottages and houses; perfect for large group holidays, celebrations, hen weekends and corporate team building breaks or hospitality.

It’s all about having a relaxing time in gorgeous surroundings – time to unwind, to be together and make wonderful memories. Our big holiday houses aren’t just places to stay, they’re places to enjoy.

Visit Website

Phone:

01823 665500

Sleeps12.com 5 star review on 3rd October 2024

Penelope

Sleeps12.com 5 star review on 5th September 2024

Cristina

Sleeps12.com 5 star review on 18th July 2024

Linda

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Impeccable facilities, idyllic location and an area with so many things to do that in a week we barely covered a fraction of them. Highly recommended.”

Helpful Report

Posted 1 year ago

Graham Good to hear you all enjoyed your stay. We look forward to accommodating you in the future.

Posted 1 year ago

“Booking via the website is very straightforward. The descriptions of the homes available is comprehensive with additional helpful information about the area and places to visit. Email reminders are helpful for subsequent action required to complete the booking and adding details of the people in the holiday group. Quick response to any questions raised via email and payment is straightforward via the website.”

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Posted 1 year ago

Graham Thank you for leaving us a great review.

Posted 1 year ago

“We used Sleeps 12 for the first time this year. I cannot fault them at all. Their website was easy to use, the service was efficient, and we had no problems at all. the house we stayed in was amazing! We will definitely use them again.”

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Posted 1 year ago

Hi Theresa I am glad you have been happy with the service we provide. Leaving a review is much appreciated.

Posted 1 year ago

“The service I received from Sleeps12 was excellent in all departments.”

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Posted 1 year ago

Thank you for taking the time to leave a review. Sleeps12 look forward to accommodating you in the future.

Posted 1 year ago

“Excellent service, very good communications, good Web site.”

Helpful Report

Posted 1 year ago

Thank you much appreciated

Posted 1 year ago

“My booking was done online and the process was easy and efficient. Payment reminders were sent by email in good time and the security deposit was returned a couple of days after we came home. The Old Rectory was superb - so much space for everyone to spread out in and the table tennis proved very popular. The house was equipped with everything you could want and the trampoline and croquet set were well used! Lovely house and setting!”

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Posted 1 year ago

Brenda Thank you for leaving a review, lovely to hear that you enjoyed your stay at The Old Rectory.

Posted 1 year ago

“We found this company to be excellent. The houses they offer are all geared towards family gatherings which is why we used them. Their customer service is very good, never a long wait to be answered and always extremely helpful. Would definitely recommend and will use again in the future. Thank you to all at Sleeps12”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave such a lovely review, glad to hear that we provide good customer service.

Posted 1 year ago

“Fantastic property and excellent service. Thank you”

Helpful Report

Posted 1 year ago

Hi Abraham Great good to hear. We look forward to accommodating you in the future.

Posted 1 year ago

“Very easy website, once the holiday was booked there was quick and easy communication”

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Posted 1 year ago

Appreciate you taking the time to write a review.

Posted 1 year ago

“Excellent accommodation that provides everything and I really mean everything required for a perfect family holiday. We spent a fabulous week with four generations ranging from 2 years to 82 years making very special memories. We were all extremely comfortable in our rooms, slept on very comfortable beds and had Excellent bathrooms. Games and play rooms were well used, as was the hottub, garden and the quiet seating spot by the Riverside. We enjoyed cooking in the extensive kitchen, eating informally in the kitchen for breakfast and lunches whilst also enjoying dinner around the dining room table. We had much fun and laughter playing some of the extensive board games and challenged each other at family games tournaments. The welcome hamper and very tasty cake left for us was a lovely gesture. There is nothing bad to say about our stay, it was just perfect. We would higly recommend this accommodation to family and friends and hope to make another visit ourselves.”

Helpful Report

Posted 1 year ago

Lovely review thank you. Looks like you thoroughly enjoyed your stay.

Posted 1 year ago

“I have used Sleeps 12.com for many years. Always pleased with service and quality of homes.”

Helpful Report

Posted 1 year ago

Really appreciate your feedback.

Posted 1 year ago

“Very good communication keeps us informed and updated at all times.”

Helpful Report

Posted 1 year ago

Thank you for the feedback. Sleeps12 very much looks forward to accommodating you in the future.

Posted 1 year ago

“we all had a brilliant time”

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Posted 1 year ago

Glad you all had a lovely time.

Posted 1 year ago

“Very efficient and easy to use.”

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Posted 1 year ago

Thank you for leaving a review.

Posted 1 year ago

“Would recommend”

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Posted 1 year ago

Good to hear. Thank you

Posted 1 year ago

“We have used Sleeps 12 twice for two special family events. Our first was ten years ago for our Ruby Wedding celebrations and the second was very recently for our Golden Wedding celebrations. We have been delighted both times, both with the service offered by the team at Sleeps 12 and also with the quality of the accommodation on each occasion. Their choice of properties seems to get better and better. We will certainly use them again and we have no hesitation in recommending them to others. Thank you.”

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Posted 1 year ago

Hi Christine We really appreciate you taking the time to leave such a lovely review.

Posted 1 year ago

“Excellent accommodation, spacious , clean and inviting. Perfect for a family reunion, the hot tub was a great bonus when the weather wasn't so good. All questions answered promptly. Highly recommend.”

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Posted 1 year ago

Hi Shirley Thank you for taking the time to leave a review.

Posted 1 year ago

“What a fantastic place! So much space for everyone, the pool and sauna area was amazing too. Everything was so clean with a lot of utensils, crockery and cutlery for every need. We are already looking to book to come back!”

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Posted 1 year ago

Hi Sali Glad to hear you all had a fabulous time. We look forward to accommodating you in the future.

Posted 1 year ago

“Had a fabulous family time at Pigertons now Zippety in Wiltshire. Booking was easy and everything straightforward with Sleeps 12. Second time we have made a booking. Hopefully will make another.”

Sleeps12.com 5 star review on 26th July 2023

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Posted 1 year ago

Thank you for the review. Nice to hear you were happy with both our service and the property. Sleeps12 look forward to accommodating you in future.

Posted 1 year ago

“Celebrating a big birthday at Croftview in Somerset with my family was simply brilliant. The facilities at Croftview enabled everyone to have such a great time, I cannot recommend the property highly enough and hopefully will return one day.”

Sleeps12.com 5 star review on 25th July 2023

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Posted 1 year ago

Hi Marilyn Thank you for taking the time to leave a review. Croftview is amazing glad to hear you all had a lovely family time together.

Posted 1 year ago

Sleeps12.com is rated 4.9 based on 1,070 reviews