Sleeps12.com Reviews

Name: Sleeps12.com
Rating: 4.91

4.9 Rating 1,070 Reviews

99 %

of reviewers recommend Sleeps12.com

4.9

Based on 1,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Sleeps12.com:

We work hard at Sleeps 12 to make sure your stay is the best ever. Come and spend time at our beautiful big cottages and houses; perfect for large group holidays, celebrations, hen weekends and corporate team building breaks or hospitality.

It’s all about having a relaxing time in gorgeous surroundings – time to unwind, to be together and make wonderful memories. Our big holiday houses aren’t just places to stay, they’re places to enjoy.

Visit Website

Phone:

01823 665500

Sleeps12.com 5 star review on 3rd October 2024

Penelope

Sleeps12.com 5 star review on 5th September 2024

Cristina

Sleeps12.com 5 star review on 18th July 2024

Linda

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a wonderful time staying at the Dustings. Spotlessly clean. Fab local pub. Highly recommend.”

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Posted 3 years ago

Thank you.

Posted 3 years ago

“Sleeps 12 are a fantastic company and provided great service. We had the most amazing holiday at one of their properties, Fuzzy Orchard. The property itself is beautiful, it is immaculate and has everything you need. The pool is fantastic and the kids spent many hours in there, they loved it. The hot tub is great and the bbq hut is a fantastic entertaining space. The grounds are beautiful too, from the huge garden with all the play equipment to the drive up surrounded by beautiful countryside and immaculately kept. It really is idyllic with an abundance of wildlife which we really loved to watch. The owner, Ashley was so helpful, we were delayed and had a shopping order arriving and he took that in for us and put it away and when we arrived there was a lovely homemade cake left for us which was delicious. If I could give more than 5 stars I would, we honestly could not fault anything! Thank you sleeps 12 for an amazing holiday.”

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Posted 3 years ago

Thank you, we really appreciate your kind words. Great to hear you had a good experience from booking through to enjoying a wonderful stay.

Posted 3 years ago

“We enjoyed another good visit to Garden Court and met the owner, Jake for first time, as last year we were more restricted by Covid regulations. The weather was not kind, but we managed one BBQ then ate indoors as the rain returned. With a pool house concealed by the stunning, mature garden, the weather didn't matter at all, and the games room was another happy distraction for the grandchildren. This section of our family love meeting at Garden Court and enjoying a happy staycation in the lee of the beautiful Box Hill which appears almost like an extension of the garden.”

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Posted 3 years ago

Thank you for taking the time to leave such a lovely review, I'm pleased the weather didn't affect your holiday.

Posted 3 years ago

“I would give 5 stars but last year(covid) was a bit short on communication when we didn't know if our holiday would be cancelled or moved to the following year (2021) Other than that it was great.”

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Posted 3 years ago

Thank you for your review, hopefully next time you book we ensure you get a 5 star experience.

Posted 3 years ago

“Stayed in Thorncombe for 4 nights last week age ranges from 3 up to 90, we were all very impressed with the property. The living room was nice and spacious and the sky tv was an added bonus too. The kitchen was a good size and had everything we needed. All the bedrooms were well made up exactly as requested and all nice and clean. One small point to be aware of, the weather was quite nice when we stayed, the three upstairs bedrooms were extremely warm even with all the windows open, it may be worth taking a fan with you if you're going to be staying those rooms. The pool was fantastic, despite the pool room getting warm when the windows and doors were shut, the pool itself was a lovely temperature. Taunton is about a 20 minute drive away and if you needed most things you'd find them there. We were very impressed with Thorncombe and will certainly look to return.”

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Posted 3 years ago

Thanks for taking the time to leave such a nice review. We are pleased you had such a good time at Thorncombe.

Posted 3 years ago

“Well managed, clear instructions and helpful.”

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Posted 3 years ago

Thank you.

Posted 3 years ago

“Highly recommend Sleeps12. Very good communication. information provided about the booking and property was great.”

Sleeps12.com 5 star review on 5th July 2021

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Posted 3 years ago

Thank you for your review. We are pleased you enjoyed your time at Riverside in Somerset.

Posted 3 years ago

“Everything you could wish for”

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Posted 3 years ago

Thank you

Posted 3 years ago

“One word. AMAZING 🤩”

Sleeps12.com 5 star review on 29th June 2021

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Posted 3 years ago

Thanks Samantha, pleased to hear you had a great time at Pound Farm in Somerset.

Posted 3 years ago

“Excellent communication and very helpful & knowledgeable staff. Highly recommended.”

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Posted 3 years ago

Thank you for your kind words.

Posted 3 years ago

“We love sleeps12”

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Posted 3 years ago

Thank you

Posted 3 years ago

“This is the 3rd sleeps12.com property we have stayed in and again it was fabulous! Plenty of room for all our party, we love the fact that all rooms have en-suite facilities and it was clean and everything worked! Yes these properties can be a tad expensive but you get what you pay for and it’s a fab experience- living the dream for a week with your own pool, games room and beautiful views of the surrounding area! Wish we could book the sunshine though ☀️☀️🕶🕶”

Sleeps12.com 4 star review on 28th June 2021

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Posted 3 years ago

Thank you for your review Lisa. I'm pleased you had such a lovely time at Holemoor Stables in Somerset.

Posted 3 years ago

“An efficient and helpful holiday company, with great properties on their books”

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Posted 3 years ago

Thank you Libby

Posted 3 years ago

“Excellent communication from day 1 from all the girls at Sleeps12 and from Simone the housekeeper. Ramscombe House was ideal for our 11 adults & 3 children - lovely place and no complaints or issues raised. The following 2 nights were recommended on the Sleeps12.com website: Gayla Stewart cooked restaurant quality meals for 14 people in the house which was superb food - she and Mollie were very friendly and seamlessly efficient throughout! Jon Sebbar gave us a great night with his Cocktails & Games - everyone thoroughly enjoyed the cocktail making experience and laughs. Cannot fault anything at all during our 4 day break. Overall I would definitely recommend Sleeps12.”

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Posted 3 years ago

Thank you Richard, it sounds like you had a great time. Thanks for taking the time to leave such a positive review.

Posted 3 years ago

“Very good communication throughout from time of booking until the day of our holiday.”

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Posted 3 years ago

Thank you

Posted 3 years ago

“Sleeps 12 we’re a fantastic company to deal with. They kept us informed every step of the way and nothing was too much trouble (especially in these COVID times). The house itself (Crowcombe) was terrific. Had everything we needed and more. The pool was wonderful. If your thinking of booking a family gathering, I can highly recommend sleeps12. .”

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Posted 3 years ago

Thank you David for your kind words.

Posted 3 years ago

“Stayed at Pitmaston House on the edge of Worcester which is a beautiful property. Extremely well equipped and imacculately clean. We were extremely lucky with the weather and had an amazing time, thank you. Sleeps12.com is a very efficient friendly company couldn’t fault them”

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Posted 3 years ago

Thank you for the positive review.

Posted 3 years ago

“Very good service, answer the phones quickly or call back. Very satisfied 😌”

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Posted 3 years ago

Thank you.

Posted 3 years ago

“The customer service I received from sleeps12 was excellent. I was kept informed at all times about what was happening and when. Any questions I had were answered in a timely manner. A lot of information about the covid situation I could find out on their website.”

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Posted 3 years ago

Thank you for taking the time to leave us a review.

Posted 3 years ago

“Very easy to use web site with beautiful properties. Very helpful staff! Whole process ran very smoothly ensuring we had a super, worry free holiday!”

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Posted 3 years ago

Thank you.

Posted 3 years ago

Sleeps12.com is rated 4.9 based on 1,070 reviews