Sleeps12.com Reviews

Name: Sleeps12.com
Rating: 4.91

4.9 Rating 1,070 Reviews

99 %

of reviewers recommend Sleeps12.com

4.9

Based on 1,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Sleeps12.com:

We work hard at Sleeps 12 to make sure your stay is the best ever. Come and spend time at our beautiful big cottages and houses; perfect for large group holidays, celebrations, hen weekends and corporate team building breaks or hospitality.

It’s all about having a relaxing time in gorgeous surroundings – time to unwind, to be together and make wonderful memories. Our big holiday houses aren’t just places to stay, they’re places to enjoy.

Visit Website

Phone:

01823 665500

Sleeps12.com 5 star review on 3rd October 2024

Penelope

Sleeps12.com 5 star review on 5th September 2024

Cristina

Sleeps12.com 5 star review on 18th July 2024

Linda

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent accommodation. Hope to use it again”

Helpful Report

Posted 11 months ago

Hi Peter Thank you for leaving a review we look forward to accommodating you in the future.

Posted 11 months ago

“The Sleep12 team were very helpful, very quick to respond to enquiries and kindly resent me information I had mislaid. I have been very impressed with the company, they have supplied information in a timely manner and it was so nice to have a person at the end of the phone instead of an automated system. I highly recommend this friendly but professional team. Thank you”

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Posted 11 months ago

Hi Kim Really appreciate you taking the time to leave us a lovely positive review.

Posted 11 months ago

“Like - Easy booking and prompt efficient service. Didn't like - When I requested extra bedding, I immediately received an email threatening me with cancellation because of an unpaid amount of £30 out of a total paid of over £3100.”

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Posted 11 months ago

Hi Liz Thank you for the feedback we will take this on board to help us improve our service and communication with our valid customers.

Posted 11 months ago

“Well, what an absolute gem! Berry House surpassed all our expectations in every way. A stunning location with plenty to occupy us, inside & out. Can highly recommend Matthew of Bird Hill Days whose excellent tuition & patience ensured Clay Pigeon success for all participants. Ella Lawrence transformed the dining room into a restful salon space for nails, facials & massage to be enjoyed - much appreciated. Flora Bartlett’s calm control of the kitchen ensured the perfect Celebration Dinner on our family weekend for a 40th Birthday get together. The house is spacious & comfortable with tasteful decor & interesting features. The swimming pool & cinema space are inspired additions - adored by the grandchildren! We appreciated the comfortable beds & lovely warmth throughout such a large house on a chilly December weekend. It was a pleasure to meet Will, the owner, who is a most approachable person & provided helpful advice on local travel conditions. I’m sure we’ll be back, so much to enjoy here.”

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Posted 11 months ago

Hi Maggie Always nice to hear from customers who have had a lovely time. We appreciate your review. We look forward to accommodating you in the future.

Posted 11 months ago

“Amazing beautiful place to stay, everything you need is there. We all had a fantastic time using the games room and the lovely swimming pool with beautiful views from there. It is such an amazing place, so clean and welcoming. It was perfect for our family celebrating a 60th birthday. Would definitely recommend it for a family holiday. Also had a delicious lemon cake left for.”

Sleeps12.com 5 star review on 6th December 2023

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Posted 11 months ago

“Absolutely beautiful week Quality time with family, surrounded by stunning views , perfect !!!!”

Sleeps12.com 5 star review on 4th December 2023

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Posted 11 months ago

“We used this fabulous property for my 60th birthday celebration. It worked really well with plenty of en-suite accommodation for the extended family and comfortable communal areas for getting everyone together. We took full advantage of the games room, hot tubs and disco in the cellar. The Christmas decorations were beautiful and made the place look magical. Plenty of things to do and see in the vicinity - we walked to the Major Oak in Sherwood Forest while others in our party had a day trip to nearby Lincoln. David and Gair are fantastic hosts and will help you make the most of your time at the venue.”

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Posted 11 months ago

“Always been happy with the response at sleeps12, great properties, great reminders and have also been helpful, highly recommend”

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Posted 11 months ago

Thank you Jane much appreciated. Sleeps12 look forward to having you back in the future.

Posted 11 months ago

“Fabulous houses, particularly good for extended family, we’ve used them several times and will continue to do so.”

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Posted 1 year ago

Sam thank you for taking the time to leave us a review.

Posted 11 months ago

“We had a great weekend at Wonham House another beautiful property booked through Sleeps 12, we have had 4 big house weekends at different houses and all perfect.”

Sleeps12.com 5 star review on 21st November 2023

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Posted 1 year ago

Great family picture of you all. Always nice to see pictures of everyone enjoying their stay. Thanks for the review. Sleeps12 look forward to accommodating you in the future.

Posted 11 months ago

“It was very easy to deal with Sleeps12. There was good detailed information about the property and any additional questions we had were dealt with promptly and clearly. Directions and arrival instructions were good and our 3 families travelling separately to the property found it easily. We have stayed in Sleeps12 cottages on a number of occasions and will continue to use the company in the future.”

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Posted 1 year ago

Hi Keith Thank you so much for taking the time to write such a lovely review. Sleeps12 look forward to welcoming you back in the future.

Posted 1 year ago

“Excellent hosue and service from sleep 12”

Sleeps12.com 5 star review on 14th November 2023

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Posted 1 year ago

Hi Jackie Nice to hear you all had a great time. Garden Court is a lovely property.

Posted 1 year ago

“Great company to book through. Our house manager was superb too. Property had wow factor and exactly as described. Couldn't fault anything and will use Sleeps12 again in the future.”

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Posted 1 year ago

Lovely review Thank you. We are glad you enjoyed your stay. Look forward to accommodating you in the future.

Posted 1 year ago

“All communication went smoothly, the payment process was simple and great reminder messages to help us.”

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Posted 1 year ago

Appreciate you taking the time to leave such a lovely review.

Posted 1 year ago

“This property has everything and more, they really have thought of everything. The host greets you and is super helpful. Genuinely couldn’t fault a thing.”

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Posted 1 year ago

Hi Alison Glad to hear you all enjoyed your stay.

Posted 1 year ago

“Amazing will be using again very helpful quick response when emailed questions very helpful”

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Posted 1 year ago

Nice to hear Tracy that you have had a good Sleeps12 experience.

Posted 1 year ago

“This is our 3rd stay with Sleeps 12. Each house has been very good and any queries I've had have been dealt with very efficiently by very friendly staff. I have recommended Sleeps 12 to friends and family.”

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Posted 1 year ago

Thank you for leaving us a great review. Much appreciated.

Posted 1 year ago

Hi Michael Thanks for taking the time to pride us. Always happy to help.

Posted 1 year ago

“The sleeps 12 website is easy to navigate and my booking was completed smoothly. Excellent service as always, I highly recommend.”

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Posted 1 year ago

Hi Musarat Thank you from all the team @ Sleeps12

Posted 1 year ago

“Ticked all the boxes in every respect, were very helpful whilst making our decisions on choosing our holiday destination.”

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Posted 1 year ago

Hi Glyn We really appreciate you leaving us such a good review.

Posted 1 year ago

“Process of booking, paying, getting reminders and security deposit refund all very smooth. Property exactly as described.”

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Posted 1 year ago

Thank you for leaving us a great review.

Posted 1 year ago

Sleeps12.com is rated 4.9 based on 1,070 reviews