Sleeps12.com Reviews

Name: Sleeps12.com
Rating: 4.91

4.9 Rating 1,070 Reviews

99 %

of reviewers recommend Sleeps12.com

4.9

Based on 1,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Sleeps12.com:

We work hard at Sleeps 12 to make sure your stay is the best ever. Come and spend time at our beautiful big cottages and houses; perfect for large group holidays, celebrations, hen weekends and corporate team building breaks or hospitality.

It’s all about having a relaxing time in gorgeous surroundings – time to unwind, to be together and make wonderful memories. Our big holiday houses aren’t just places to stay, they’re places to enjoy.

Visit Website

Phone:

01823 665500

Sleeps12.com 5 star review on 3rd October 2024

Penelope

Sleeps12.com 5 star review on 5th September 2024

Cristina

Sleeps12.com 5 star review on 18th July 2024

Linda

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy and straight forward booking and straight forward with deposit refund. I would also like to say they are care a lot about there customer service and they do follow up with complaints which is rare these days Would highly recommend”

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Posted 2 years ago

Thank you for your feedback, we really appreciate it.

Posted 2 years ago

“Beautiful property- immaculately presented and spotlessly clean. Extremely accommodating and welcoming hosts- even down to changing the water in our paddling pool. Can’t recommend highly enough!”

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Posted 2 years ago

We are so glad you enjoyed your stay at one of our properties. Thank you for your feedback.

Posted 2 years ago

“I have dealt with Sleeps 12 previously and always found them highly efficient, they answer emails and phone calls promptly. They keep the customer informed of deadlines and provide detailed information in return.”

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Posted 2 years ago

Thank you for taking the time to leave a review. We are glad to hear you felt the booking process was efficient.

Posted 2 years ago

“Everyone I dealt with at Sleeps12 were very efficient and friendly . Would not hesitate to use them again. And the property was amazing.”

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Posted 2 years ago

Thank you for your review, we hope to assist you again soon.

Posted 2 years ago

“Great place for large family stay, with plenty of space for everyone. Immaculate facilities, clean and well maintained. Indoor pool a definite hit with the younger brigade. Definitely recommended.”

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Posted 2 years ago

We are so glad you and your family enjoyed your stay. Thank you for your review.

Posted 2 years ago

“Thank you very much for the professional way you dealt with my booking for Beaverbrook Barn Cricket Malherbie your help with all my enquiries was first class. Thank you”

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Posted 2 years ago

“Had a great experience right from booking till after our stay. Received excellent support from the Sleeps12 team throughout and all queries answered at the earliest. Will surely be booking again!”

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Posted 2 years ago

“Accommodation was beautiful, very clean with everything we needed”

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Posted 2 years ago

“The staff at sleeps 12 were very easy to deal with & great communication. 14 of us for a stag do,we had a great time at Sandfield House”

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Posted 2 years ago

“Amazing service from sleeps 12.”

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Posted 2 years ago

“There was initially some confusion about the final cost but this was sorted out . I found the staff very helpful. The property (Croftview) was outstanding and the caterer mentioned on the website (Flora Bartlett) created a wonderful meal for 30. If I planned another group weekend , I would certainly look at the Sleeps12 website”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We're so pleased you enjoyed your stay and hope to see you again soon.

Posted 2 years ago

“We all had a wonderful holiday, my two grandchildren learned to swim in the fantastic pool and played all day on the trampoline and slide, highly recommend, there was everything there you need even the sun came out for us in May 2022 and the cake was a very nice touch”

Sleeps12.com 5 star review on 10th June 2022

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Posted 2 years ago

We're so glad you had such a nice stay. Hopefully, we'll see you again soon.

Posted 2 years ago

“Very helpful and informative team”

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Posted 2 years ago

Thank you, we appreciate your feedback.

Posted 2 years ago

“We booked the house for a 42yr reunion for nurses. Everything about the house was great. There was lots of space to chill in. We loved the hot tub and spa pool. We would definitely recommend booking through Sleeps 12.”

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Posted 2 years ago

Thank you for your feedback. Glad you had a lovely stay.

Posted 2 years ago

“I was satisfied with my contact with the staff atSleeps12. There were one or two queries arising from the temporary change of website but the issues were resolved with a quick phone call. Would definitely use again.”

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Posted 2 years ago

Thank you for your review, we hope to see you again soon!

Posted 2 years ago

“Excellent service all round, property as described, smooth and easy booking process, helpful and friendly staff. I highly recommend Sleeps12 for large group holidays in the UK.”

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Posted 2 years ago

Thank you for your kind review, we're glad you found us an easy service to use.

Posted 2 years ago

“We stayed at Hill View in Devon and it was absolutely brilliant. V property and owners fantastic.”

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Posted 2 years ago

“Great service from sleeps 12 and the owner of Pitmaston House had a wonderful stay couldn’t fault it in any way.”

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Posted 2 years ago

“Lovely spacious property matching website description. Clear communication from Sleeps12.com who were very supportive during covid-our break was postponed twice.”

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Posted 2 years ago

Thank you for your review and glad you enjoyed your stay eventually.

Posted 2 years ago

“Brilliant service! Called a couple of times about our booking and always spoke to someone who was very helpful, friendly and efficient. The house we booked was amazing and we booked again for the following year! Wouldn’t hesitate in recommending Sleeps12.com”

Helpful Report

Posted 2 years ago

Thank you for your kind words and you have rebooked for next year.

Posted 2 years ago

Sleeps12.com is rated 4.9 based on 1,070 reviews