Sleeps12.com Reviews

Name: Sleeps12.com
Rating: 4.91

4.9 Rating 1,070 Reviews

99 %

of reviewers recommend Sleeps12.com

4.9

Based on 1,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Sleeps12.com:

We work hard at Sleeps 12 to make sure your stay is the best ever. Come and spend time at our beautiful big cottages and houses; perfect for large group holidays, celebrations, hen weekends and corporate team building breaks or hospitality.

It’s all about having a relaxing time in gorgeous surroundings – time to unwind, to be together and make wonderful memories. Our big holiday houses aren’t just places to stay, they’re places to enjoy.

Visit Website

Phone:

01823 665500

Sleeps12.com 5 star review on 3rd October 2024

Penelope

Sleeps12.com 5 star review on 5th September 2024

Cristina

Sleeps12.com 5 star review on 18th July 2024

Linda

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy booking process and a fabulous property. Answered any queries promptly and kept us informed throughout. Will use again in the future.”

Helpful Report

Posted 1 year ago

Great, Thank you for your review. Sleeps12 look forward to accommodating you in the future.

Posted 1 year ago

“Very good company to deal with always able to speak to someone on the phone.”

Helpful Report

Posted 1 year ago

Always happy to help. Thank you for taking the time to leave a review.

Posted 1 year ago

“Easy booking system. Great communication and quick response to emails.”

Helpful Report

Posted 1 year ago

Good to hear. Thank you.

Posted 1 year ago

“We had a wonderful family time at this fabulous house; some of the time we were 12, ages 4 - 72, it suited everyone. We were greeted by Caroline who showed all the necessary things and explained all we needed to know. She was full of very useful information and had been very helpful before our stay. The house was spotless with little touches of two freshly baked cakes and the bbq had a new gas cylinder. The house was very well supplied with tea, coffee, dishwasher tablets etc. The pool was a great favourite with the grandchildren. The rooms were large and the kitchen very well equipped. Some of the bedrooms were huge and we all had our own bathrooms which was great; we definitely recommend this house and hope to return one day.”

Sleeps12.com 5 star review on 13th September 2023

Helpful Report

Posted 1 year ago

Thank you for sharing your experience with us.😁

Posted 1 year ago

“First time using sleeps 12 would highly recommend and will use again”

Helpful Report

Posted 1 year ago

We look forward to it. Thank you 😁

Posted 1 year ago

“We had a wonderful family week in a beautiful house”

Helpful Report

Posted 1 year ago

Glad you all enjoyed your stay.

Posted 1 year ago

“As always , the sleeps 12 staff were very helpful , when we arranged our last holiday . We were more than satisfied with professional yet friendly way in which our booking was handled , and we had a wonderful family break at one of their properties”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback.😊

Posted 1 year ago

“Very clear communication and instructions for arrival. Would not hesitate to use Sleeps 12 again.”

Helpful Report

Posted 1 year ago

Always good to hear, Thank you.

Posted 1 year ago

“We had a great time Ages ranging from 4 - 87 years old One suggestion from my 87 year old mother plus a brother-in - law who suffers from MS They both would have liked showers with mats and hand rails as both are unsteady on their feet Just a thought”

Helpful Report

Posted 1 year ago

Thank you for your feedback on your stay taken on board, this will help future guests.

Posted 1 year ago

“Excellent place. Spacious rooms. Beautiful surroundings. Snooker and table tennis. Children’s play room. Tv with sky and internet tv access. Clean linen. Clean utensils. The ice cube fridge didn’t work but we had plenty of ice in the freezer. I will happily go again.”

Helpful Report

Posted 1 year ago

Thanks for leaving a review much appreciated.

Posted 1 year ago

“I had the most fantastic experience at Beaverbrook Barn! Our large family group of 20+ members stayed for four incredible days, and I can't say enough about how wonderful our time was. The highlight was undoubtedly the pool - it provided endless hours of fun and relaxation for all ages. The elegant decor throughout the property added a touch of luxury to the entire stay, making it feel like a true retreat. The kitchen was a dream to work in, well-equipped and spacious enough to accommodate all our culinary adventures. The games room was another hit, offering a variety of entertainment options that kept us engaged and entertained throughout the stay. The bedrooms were nothing short of 5-star quality, providing the perfect blend of comfort and elegance for a restful night's sleep. All in all, Beaverbrook Barn exceeded our expectations in every way. The pool, decor, kitchen, games room, and top-notch bedrooms combined to create an unforgettable experience for our entire family. We left with cherished memories and a longing to return to this exceptional retreat. Leighton, Gem and Evie, Annette and Family”

Helpful Report

Posted 1 year ago

Great to hear you all had a fabulous time at Beaverbrook it is a stunning property. We hope to accommodate you in the future.

Posted 1 year ago

“Superb property with high quality facilities, furniture and equipment, acres of space. Outside area is lovely and animals add interest for the children. Pool, sauna and hot tub are wonderful. Meg and Megan in the on-site customer service team were excellent, responding quickly to queries and sorting out the odd glitch, including buying a new washing machine. Building work on site did not intrude at all.”

Sleeps12.com 5 star review on 26th August 2023

Helpful Report

Posted 1 year ago

“I was highly satisfied with the service received, mostly from Sue, who dealt with all queries in a prompt and efficient manner. The property, Withymans, was as described and the facilities and house of a very high standard.”

Helpful Report

Posted 1 year ago

Hi Ennid I am glad to hear you were happy with the customer service. We look forward to accommodating you in the future.

Posted 1 year ago

“easy website, lots of rules suggest you read them all before booking, all went ok for me”

Helpful Report

Posted 1 year ago

Thank you Robert for taking the time to leave us a review.

Posted 1 year ago

“Easy booking process with options to make changes easily online. Accommodation was amazing, with beautiful scenery and everything we needed plus more in the house. We had an amazing time at The Granary and no issues whatsoever. The staff were amazing and reactive to any queries we had. We will definitely be booking via sleeps12 again in future.”

Sleeps12.com 5 star review on 23rd August 2023

Helpful Report

Posted 1 year ago

Thanks for sharing a picture of you all having a super stay at The Granary.

Posted 1 year ago

“It is a beautiful place to spend time with family and friends the place is well organised and it’s set in a beautiful location.we really enjoyed our stay”

Helpful Report

Posted 1 year ago

Hi Shab Sounds like you all had a lovely time which is always good to hear.

Posted 1 year ago

“Everything was brilliant much better than we could have hoped for”

Helpful Report

Posted 1 year ago

Thank you and Sleeps12 looks forward to accommodating you in the future.

Posted 1 year ago

“Excellent communication and booking system from Sleeps 12. Our accommodation was first class and we had an amazing time.”

Helpful Report

Posted 1 year ago

Thank you for leaving us such a great review.

Posted 1 year ago

“A very good company the whole process was easy to book and the customer service was excellent. I will be using them again in the future.”

Helpful Report

Posted 1 year ago

Really appreciate you leaving such a lovely review.

Posted 1 year ago

“Excellent service, thoroughly enjoyed”

Helpful Report

Posted 1 year ago

Good to hear. Thank you for the review.

Posted 1 year ago

Sleeps12.com is rated 4.9 based on 1,070 reviews