Sleeps12.com Reviews

Name: Sleeps12.com
Rating: 4.91

4.9 Rating 1,070 Reviews

99 %

of reviewers recommend Sleeps12.com

4.9

Based on 1,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Sleeps12.com:

We work hard at Sleeps 12 to make sure your stay is the best ever. Come and spend time at our beautiful big cottages and houses; perfect for large group holidays, celebrations, hen weekends and corporate team building breaks or hospitality.

It’s all about having a relaxing time in gorgeous surroundings – time to unwind, to be together and make wonderful memories. Our big holiday houses aren’t just places to stay, they’re places to enjoy.

Visit Website

Phone:

01823 665500

Sleeps12.com 5 star review on 3rd October 2024

Penelope

Sleeps12.com 5 star review on 5th September 2024

Cristina

Sleeps12.com 5 star review on 18th July 2024

Linda

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous houses available to to hire through Sleeps12. I found browsing houses available and booking through this site very easy . When I sent emails or phoned, staff were helpful, efficient and friendly. Would definitely recommend.”

Helpful Report

Posted 3 years ago

Thank you for your kind words, we are always here to help.

Posted 3 years ago

“Excellent service from Jessica plus Helen especially after last year having to cancel holiday from April 20 due to being a vulnerable person due to lockdown The booking insurance company would not refund balance of holiday until Jessica informed them that I had sent the right documents proving to them that I had cancelled before the lockdown dates were made public A full refund was then Recieved from the insurance company thanks to Jessica. Regards Ken lewry”

Helpful Report

Posted 3 years ago

Thank you for your review. It's always good to hear we help and I'm pleased you were able to enjoy a holiday event after having to previously cancel.

Posted 3 years ago

“Always very helpful, friendly and efficient staff. Dealt with our holiday booking and enquires without fuss.”

Helpful Report

Posted 3 years ago

Thank you.

Posted 3 years ago

“Great service, extremely helpful and excellent property the property owners were amazing too. We will definitely use this company again as what we found on arrival exceeded all our expectations. We hadn't seen any photos as it was new on their portfolio but it was amazing, we all had a fabulous stay.”

Helpful Report

Posted 3 years ago

Thank you for the positive review. we're pleased you enjoyed your time at Whimbrels Barton in Somerset. We look forward to handling more bookings for you in the future.

Posted 3 years ago

“Excellent response to any queryis”

Helpful Report

Posted 3 years ago

Great, thanks

Posted 3 years ago

“Lovely propertys. Nice locations. Great for big groups. Good customer service.”

Helpful Report

Posted 3 years ago

Thank you.

Posted 3 years ago

“We had a lovely stay at Hurstone and excellent service when I booked the trip and from Chrys, our host.”

Helpful Report

Posted 3 years ago

Thanks

Posted 3 years ago

“A prompt courteous service whilst offering a luxurious array of holiday homes. We hired The Churchill in Somerset which was exceedingly well equipped, very comfortable and with spectacular views. The owner and his wife went out of their way to ensure our family had the best holiday ever.”

Helpful Report

Posted 3 years ago

Thank you, pleased you had a wonderful holiday.

Posted 3 years ago

“First time using Sleep12.com and I can confirm we received excellent Service. Simone and Helen were very helpful throughout our booking. The accommodation where we stayed was absolutely amazing. I would definitely recommend.”

Sleeps12.com 5 star review on 17th August 2021

Helpful Report

Posted 3 years ago

Thank you for your very kind review. It's great to hear Whimbrels Barton in Somerset where you stayed was amazing. I hope we can handle more bookings from you in the future.

Posted 3 years ago

“Have had many holidays with sleeps 12.com. Always been extremely happy with the service. Some lovely holidays and lovely memories. Thank you.”

Helpful Report

Posted 3 years ago

Thank you, that's great to hear.

Posted 3 years ago

“We have had excellent service from you. Plenty of information (with a light touch). Very professional at all stages of booking. We had a great stay.”

Helpful Report

Posted 3 years ago

Thank you, very much apreciated.

Posted 3 years ago

“Knowledgeable team and property (Croftview) was fantastic, absolutely fabulous. Arrival information very clear.”

Helpful Report

Posted 3 years ago

Pleased you enjoyed your stay at Croftview. Thank you for your review.

Posted 3 years ago

“Efficient, speedy, reliable.”

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Posted 3 years ago

Thanks

Posted 3 years ago

“We stayed at Berry House and it was ideal for our large family holiday. There was plenty of room for us all and the pool was really enjoyed by adults and children alike. The outside space was ideal for barbecues and the aga in the kitchen was well used. A lovely house in a lovely location We could not have asked for anything better from Sleeps12. Would recommend them to friends and family”

Helpful Report

Posted 3 years ago

Great to hear you enjoyed your stay and thank you for your kind words.

Posted 3 years ago

“Good communication all the way through our booking”

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Posted 3 years ago

Thank you

Posted 3 years ago

“FANTASTIC !!!!......”

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Posted 3 years ago

Thanks

Posted 3 years ago

“Service received from sleep.com was excellent, highly recommended and I would use them again in the future”

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Posted 3 years ago

Thank you

Posted 3 years ago

“good service.”

Helpful Report

Posted 3 years ago

Thanks

Posted 3 years ago

“We loved the historical character of the house - it was also very spacious for the ten of us. The Jacuzzi was a hit and we appreciated the games room during a wet morning. Lovely to be able to hike out directly from the house to nearby NT Dumpdon Hill Fort. Finally I must mention the lovely gift of a bottle of champagne to help us celebrate my 80th Birthday!”

Helpful Report

Posted 3 years ago

Thank you. Pleased to hear you had such a great time at Pippinsands in Devon and enjoyed your 80th birthday celebrations.

Posted 3 years ago

“This is the second time we have used Sleeps12 and on both occasions we have received excellent service. We have been kept informed as to the progress of the bookings and Sleeps12 have dealt with our queries promptly and efficiently. Properties have been exactly as described with good information on the surrounding areas. Highly recommended.”

Helpful Report

Posted 3 years ago

Thank you for your positive review.

Posted 3 years ago

Sleeps12.com is rated 4.9 based on 1,070 reviews