Sleeps12.com Reviews

Name: Sleeps12.com
Rating: 4.91

4.9 Rating 1,070 Reviews

99 %

of reviewers recommend Sleeps12.com

4.9

Based on 1,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Sleeps12.com:

We work hard at Sleeps 12 to make sure your stay is the best ever. Come and spend time at our beautiful big cottages and houses; perfect for large group holidays, celebrations, hen weekends and corporate team building breaks or hospitality.

It’s all about having a relaxing time in gorgeous surroundings – time to unwind, to be together and make wonderful memories. Our big holiday houses aren’t just places to stay, they’re places to enjoy.

Visit Website

Phone:

01823 665500

Sleeps12.com 5 star review on 3rd October 2024

Penelope

Sleeps12.com 5 star review on 5th September 2024

Cristina

Sleeps12.com 5 star review on 18th July 2024

Linda

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just wow! An oasis of total tranquility. One of the best most thoughtful holidays in the UK. Didn't want to leave. Thank you so much. See you again soon.”

Helpful Report

Posted 5 months ago

Hi Gail Glad to hear you all had a fabulous time at the lovely Ham Bottom. Thanks for leaving a review.

Posted 5 months ago

“Good company to deal. Such a delight that you can still speak to someone! They came back very quickly with any questions or queries. The house we stayed in was exactly as photographed and described. Would definitely deal with them again.”

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Posted 5 months ago

Great thanks for leaving a review. We are delighted to hear that you all had a pleasant experience during your stay at Willowhayes. Always here to help at the end of the phone.

Posted 5 months ago

“This is a very positive review . The team at sleeps 12 were excellent . I cannot fault anything . The communication was exceptional . The team were very helpful . Special mention for Kelly in the office who was just fantastic. I will not hesitate to book again through this company and will happily recommend it to my friends .”

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Posted 5 months ago

Thank you for taking the time to leave such a great company review. Kelly is a great asset to our Sleeps12 team. We look forward to having you back in the future.

Posted 5 months ago

“Very professional company to deal with from start to finish . Smooth booking process with all queries dealt with promptly. The house was gorgeous. We will certainly be recommending ‘Sleeps 12 ‘ to friends and family. Thank you”

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Posted 5 months ago

Hi Janet Thank you for taking the time to leave Sleeps12 a great company review. Glad to hear you enjoyed your stay at Perys Hill. We look forward to having you back.

Posted 5 months ago

“We had a lovely stay here with my close family celebrating my 60th birthday. All bedrooms are beautifully decorated and well thought out. The kitchen and dining area is well positioned with plenty of crockery, cutlery and dishes to accommodate all 10 of us. The two dish washers are a great idea, with one in use and one being loaded at all times. The games room is great with the pool table and the mezzanine with with football table a great bonus. We spent a lot of time in the indoor pool which was great as the weather, although dry wasn't warm enough for sunbathing. The lawn area between the two barns was perfect for our games of boules and the play area well kept. All in all a fantastic weekend in a beautiful barn.”

Sleeps12.com 5 star review on 13th June 2024

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Posted 5 months ago

Thank you for taking the time to leave a review. Glad to hear you all enjoyed your stay. We look forward to accommodating you in the future.

Posted 5 months ago

“Sleeps12 very good. Regular update emails and plenty correspondence so I knew what stages of booking we were at. Good properties listed. Great overall experience”

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Posted 5 months ago

Great Thanks Sandra. Our team are always happy to help , we look forward to having you back.

Posted 5 months ago

“Great company i've booked with a few times. As always the accomodation standard was super high and we all felt very welcome.”

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Posted 5 months ago

Thanks, Hugo for taking the time to leave us a review. Glad you enjoyed your time at Boogie Barn. We look forward to accommodating you in the future.

Posted 5 months ago

“Very good communication. Informative emails and website”

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Posted 5 months ago

Great to hear, Thank you for your review.

Posted 5 months ago

“Easy to book , the property was as described, helpful when I questioned something, I would definitely use sleeps12 again and I highly recommend.”

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Posted 5 months ago

Glad to hear that we delivered a good service. We look forward to accommodating you in the future.

Posted 5 months ago

“Easy to use. Plenty of properties to choose from.”

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Posted 5 months ago

Brillant, Thanks.

Posted 5 months ago

“Any questions were answered promptly, Nothing was to much trouble .”

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Posted 5 months ago

Great, Thanks Suzanne for leaving us a review.

Posted 5 months ago

“This was our second family holiday booked through Sleeps12.com and we have been more than satisfied both times. Caroline was extremely helpful and we wouldn’t hesitate to book through them again.”

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Posted 5 months ago

Good to hear, thank you for leaving a review.

Posted 5 months ago

“Dealing with Sleeps 12.com from start to finish was an absolute delight. It’s a challenge to arrange a large family celebration with family members arriving from so many different areas, the last thing that you want to worry about is the accommodation. Sleeps 12 and the hosts at Riverside get a 10 out of 10 to make the whole experience exceptional. Well done and thank you. Don’t hesitate in using Sleeps 12.”

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Posted 6 months ago

Neil Thank you for leaving us such a glowing review. Sleeps12 look forward to accommodating you in the future.

Posted 5 months ago

“Excellent weekend, really wonderful lodge for a family birthday and a mix of ages.”

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Posted 6 months ago

Hi Paul Thank you for taking the time to leave a review. I'm glad to hear you all enjoyed your stay at Crowcombe.

Posted 5 months ago

“I found Sleeps12.com to be an efficient and friendly service. I received communication through out with no issues. Great choice of properties. We stayed at Duxhams which was a stunning property for a get together for a group of friends to celebrate a special birthday. The information and suggestions for the local area on the website were comprehensive, although I have to say that we mostly stayed at the house as the weather was great, although we did use the catering services of The Wild Pear who I would thoroughly recommend. Our stay was fantastic and the local host Lucy was most helpful even though we did not meet her. Would definitely recommend.”

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Posted 6 months ago

Hi Carole Thank you for taking the time to leave us a review, always good to hear that you are happy with our service. We look forward to accommodating you in the future.

Posted 6 months ago

“Fabulous house - a great multi-generational weekend away.”

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Posted 6 months ago

Glad you all enjoyed your stay at the stunning Ham Bottom.

Posted 6 months ago

“Beautiful and comfortable barn conversion - perfect for a family weekend celebration.”

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Posted 6 months ago

Thanks for taking the time to leave a review, I am glad you and your family enjoyed your time at Coat Barn.

Posted 6 months ago

“Very helpful, professional and prompt”

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Posted 6 months ago

Thank you for taking the time to leave a review, Patricia. We look forward to accommodating you in the future.

Posted 6 months ago

“An ideal venue to celebrate a very special milestone with my family. Pippinsands holds an atmosphere which brings a sense of fun, laughter, peace, and love. The grounds are well kept where we played rounders and cricket followed by relaxation in the hot tub! Whilst the home is just so warm and friendly where we just enjoyed being together. The setting is perfect being surrounded by the rolling Devon hills and where the bird song just lifts your spirits. Philippa and Roger made us so welcome and I look forward to a return visit.”

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Posted 6 months ago

Susan Thanks for taking the time to share your lovely experience at Pippinsands. Glad you all enjoyed it. We look forward to accommodating you in the future.

Posted 6 months ago

“Great customer service - extremely responsive when I had questions and kindly sent me a reminder when I had omitted to complete some of the booking information. I also particularly appreciated the call to discuss details when I was choosing which property to book. Would highly recommend and will definitely use again.”

Helpful Report

Posted 6 months ago

Hi Caroline Glad to hear you have had a positive experience with the Sleeps12 team and our personal approach. We very much look forward to accommodating you in the future.

Posted 6 months ago

Sleeps12.com is rated 4.9 based on 1,070 reviews