Sleeps12.com Reviews

Name: Sleeps12.com
Rating: 4.91

4.9 Rating 1,070 Reviews

99 %

of reviewers recommend Sleeps12.com

4.9

Based on 1,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Sleeps12.com:

We work hard at Sleeps 12 to make sure your stay is the best ever. Come and spend time at our beautiful big cottages and houses; perfect for large group holidays, celebrations, hen weekends and corporate team building breaks or hospitality.

It’s all about having a relaxing time in gorgeous surroundings – time to unwind, to be together and make wonderful memories. Our big holiday houses aren’t just places to stay, they’re places to enjoy.

Visit Website

Phone:

01823 665500

Sleeps12.com 5 star review on 3rd October 2024

Penelope

Sleeps12.com 5 star review on 5th September 2024

Cristina

Sleeps12.com 5 star review on 18th July 2024

Linda

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have just got back from a amazing week away at Bluewater every thing about this house is true to its beauty we were there to celebrate my 60th birthday and it didn’t disappoint hopefully we will be back soon 10/10”

Helpful Report

Posted 1 year ago

Hi Jackie Glad to hear you all had a lovely time at the stunning Bluewater.

Posted 1 year ago

“The whole team from start to finish were excellent and couldn’t do enough to help”

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Posted 1 year ago

Hi Joe We really appreciate you taking the time to leave a review. Sleeps12 look forward to accommodating you in the future.

Posted 1 year ago

“Lovely spot just right to celebrate my 80th with three generations”

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Posted 1 year ago

Roger, I am glad you all had a lovely time.

Posted 1 year ago

“Fabulous property! we had a wonderful extended family stay at Viney Hill Cottage. This beautiful home has everything you could possibly need or want! the swimming pool was amazing and was used by all every single day. All bedrooms are beautifully appointed and the finishing touches were amazing. Plenty of room for everyone. Games room was a big hit as was the library for those seeking a quiet read. Gardens were beautifully maintained and the outdoor bbq hut was a hit. The house is enormous and has so much space, dining room is superb as is the extremely well equipped kitchen. We can't wait to return.”

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Posted 1 year ago

Hi Diane Sounds like you all enjoyed your stay. Thankyou for your review.

Posted 1 year ago

“Very efficient and informative.”

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Posted 1 year ago

Thank you Kenneth we do our best to deliver good customer service.

Posted 1 year ago

“Garden Court was an amazing property where our family had a fab break last week. The property is lovely and felt very homely. We all enjoyed our stay especially the beautiful garden, plenty of space to have a game of football or cricket. The swimming pool in its own building was heated, the only issue was the depth, unfortunately with young children they couldn't stand up and it fell away to 8 feet rather sharply. This didn't stop us using the pool but would have preferred it to have been all one depth. No issue with sleeps12, in fact the fuse had tripped in the kitchen and Jake had to be called, he came over quite quickly and sorted out the problem, he was concerned as to how long the electricity had been out which actually wasn't that long. We would definitely recommend Garden Court for a family get away.”

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Posted 1 year ago

Hi Fran Thank you for taking the time to leave a review. It is nice to hear you all enjoyed your stay.

Posted 1 year ago

“We had a great service from Sleeps 12! Their properties are stunning and they communicate everything you need promptly. We already have another property booked with them for New Year!”

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Posted 1 year ago

Hi Claire Thank you for taking the time to leave positive feedback.

Posted 1 year ago

“Top rated accomodation in beautiful surroundings excellent facilities”

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Posted 1 year ago

Thankyou Patricia

Posted 1 year ago

“From our first contact with Sleeps 12, all our queries were quickly and efficiently taken care of, both online and by telephone. All the information required was available re facilities, directions, arrival, and departure. Sean was exceptional with his friendly and informative handover and was available at all times to respond to our queries during the stay.”

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Posted 1 year ago

Hi Lesley Thank you it is much appreciated. We look forward to accommodating you in the future.

Posted 1 year ago

“Easy, efficient and straightforward to use.”

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Posted 1 year ago

Alister, Thank you for the lovely review. We hope you all enjoyed your stay.

Posted 1 year ago

“I have used Sleeps 12 several times now and would highly recommend them. Really easy website to book your holiday, regular reminders of payment dates and then full information about the property once booked. We have just had a fabulous family holiday at Herons Bank, definitely one of their best properties and had no issues at all. I am already looking to book for next year's holiday.”

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Posted 1 year ago

Lisa, Thank you for taking the time to leave a review. We are looking forward to accommodating you in the future and are always happy to help.

Posted 1 year ago

“Flossy Brook is a fabulous lodge. 13 of us stayed for a week ranging from 2 to 68. All love the place, pool and play area. Everything was very clean and comfortable. Highly recommended.”

Sleeps12.com 5 star review on 5th July 2023

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Posted 1 year ago

Thank you for taking the time to leave a review. Glad you all had a lovely time.

Posted 1 year ago

“Excellent place for 12 people to stay. Nothing is not thought of”

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Posted 1 year ago

Thank you for your review. Sleeps12 look forward to accommodating you in the future.

Posted 1 year ago

“Plenty of space and everything we required was available in one of the drawers or cupboards. Location was perfect for visiting the beaches, pool was very nice and the children loved it. Only negative there was no sand pit as shown in the photo and cabins are very close together and was noisy at times from the adjoining neighbours.”

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Posted 1 year ago

Thank you for taking the time to write a review. Your feedback is much appreciated.

Posted 1 year ago

“Professional, friendly and efficient. Very pleased with the whole experience of booking.”

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Posted 1 year ago

Thank you for your lovely review, from all of the Sleeps12 team.

Posted 1 year ago

“Amazing weekend get way with girlfriends. The property was beautiful, spotlessly clean, well equipped and very spacious and comfortable. Great outside space, swimming pool, breeze house and hot tub was an added bonus. I would definitely recommend this property and go back again. This is the 2nd time I've used sleeps 12, they are a great company to deal with, very professional and good communication.”

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Posted 1 year ago

Paula thank you for taking the time to write a review. I am glad you all enjoyed your stay. Sleeps12 look forward to accommodating you in the future.

Posted 1 year ago

“Great communication & answered any queries I had. The girls who checked us in I think Ellie & Kirsty were so friendly & helpful. A credit to your company . Thank you”

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Posted 1 year ago

Thank you for taking the time to write a review. Sleeps12 look forward to accommodating you in the future.

Posted 1 year ago

“very easy booking process, easy to get hold of with any problems. would definitely use again”

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Posted 1 year ago

Lovely feedback Thank you.

Posted 1 year ago

“The cottage beyond did not dissapoint, excellent property with all the accessories you require and more. Pool is fantastic .”

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Posted 1 year ago

Steve, glad you all enjoyed your stay at The Cottage Beyond. Your feedback is much appreciated.

Posted 1 year ago

“Croftview is a wonderful place to stay. I cannot think of anything negative to say about it. It far exceeded my expectations & the family were blown away with it. Every little detail had been thought out carefully. Such a special place, no one wanted to go out, we just wanted to enjoy our time there & we certainly did. A belated 70th birthday celebration due to Covid, which will never be forgotten. A special thanks to Charlotte.”

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Posted 1 year ago

Maureen, Thank you for your lovely feedback. We are glad you enjoyed your 70th Celebrations at the stunning Croftview.

Posted 1 year ago

Sleeps12.com is rated 4.9 based on 1,070 reviews