Sleeps12.com Reviews

Name: Sleeps12.com
Rating: 4.91

4.9 Rating 1,070 Reviews

99 %

of reviewers recommend Sleeps12.com

4.9

Based on 1,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Sleeps12.com:

We work hard at Sleeps 12 to make sure your stay is the best ever. Come and spend time at our beautiful big cottages and houses; perfect for large group holidays, celebrations, hen weekends and corporate team building breaks or hospitality.

It’s all about having a relaxing time in gorgeous surroundings – time to unwind, to be together and make wonderful memories. Our big holiday houses aren’t just places to stay, they’re places to enjoy.

Visit Website

Phone:

01823 665500

Sleeps12.com 5 star review on 3rd October 2024

Penelope

Sleeps12.com 5 star review on 5th September 2024

Cristina

Sleeps12.com 5 star review on 18th July 2024

Linda

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The facilities advertised were perfect The customer service was brilliant they were fast at responding to any questions They kept us posted on booking over all great experience and will book through them again”

Helpful Report

Posted 1 month ago

“We had a wonderful stay at Beaverbrook. It looked amazing on Sleeps12.com and it delivered. From the moment we got there we were greeted warmly by Andrew, Anthony and later Tom. The latter showed me round and was always on hand for any issues that were very quickly resolved. Really nice people with a firm understanding of wider needs, such as accessibilty. My brother is in a wheelchair and there wasn't really a single place he could not get to around the property. He actually loved the stairlift up to the games and cinema rooms. We only went out one day to Lyme Regis. The rest of the time we enjoyed relaxing, cooking and making the most of all the facilities, of which there are plenty. We loved sitting in the hut on the final night toasting marshmallows. Each and every one of us loved the place and we will be back next year, either to Beaverbrook or Churchill. I absolutely reccommend!”

Helpful Report

Posted 1 month ago

“Perfect for a family weekend together. Fantastic facilities and the pool great for the kids.plenty of local walks for the dog with an enclosed garden. Nothing not to like .”

Helpful Report

Posted 1 month ago

“We had a fantastic stay at Croftview. It was the most incredible house and the owner was lovely. Sleeps12 were very professional and efficient, and helpful. We wouldnt hesitate to use them again.”

Helpful Report

Posted 1 month ago

“Apart from the confusing name of the company (our property slept 20!), this site and subsequent processes were easily followed, well supported and took place without a hitch. Thanks”

Helpful Report

Posted 1 month ago

Thank you for your review, much appreciated.

Posted 1 month ago

“The house details were accurate and informative. Our queries were dealt with promptly and efficiently.”

Helpful Report

Posted 1 month ago

Good to hear, Thanks, Valerie.

Posted 1 month ago

“A truly superb house in a perfect situation. The owners have thought of everything and are in hand if needed - but they never were. The communal rooms are huge and beautifully appointed and the en suite bedrooms are the best I’ve ever stayed in. Plenty to do in the area, but staying in to make use of everything on offer is a great alternative - pool, hot tub, sauna, games room., chef if required. I don’t think anywhere could beat Pound Farm for a break with friends or family. We’ve already booked for our third stay”

Helpful Report

Posted 1 month ago

Hi Caroline, I am glad you all enjoyed your time at Pound Farm it is a stunning property. Thanks for taking the time to leave a review. We look forward to welcoming you back.

Posted 1 month ago

“The website is excellent, the information is clear and consistent and booking process was faultless.”

Helpful Report

Posted 1 month ago

Thanks, Mark for the lovely review.

Posted 1 month ago

“First time using this site. Very impressed with speed and efficiency getting back to me about all the various sleeping permutations and baby equipment. Thank you.”

Helpful Report

Posted 1 month ago

Hi Penelope, Thanks for taking the time to leave a review. Sleeps12 appreciate it. Lovely photo of you all enjoying your stay at Coat Barn.

Posted 1 month ago

“Great service from start to finish. The choice of properties is brilliant. Will use again”

Helpful Report

Posted 1 month ago

Good to hear, Thanks for the review.

Posted 1 month ago

“Sleeps12.com were a very good company from start to finish. Their site is easy to navigate and any queries I had were dealt with very quickly. I would definitely use them again for future bookings.”

Helpful Report

Posted 1 month ago

Thank you, we look forward to having you back.

Posted 1 month ago

“Brilliant people, very helpful and did exactly what was required.”

Helpful Report

Posted 1 month ago

Lovely review, Thanks, Vicki.

Posted 1 month ago

“Excellent company the whole booking process was easy and I appreciated the gentle reminders regarding payments etc. Rather than agrresive reminders that some other companies adopt. They provided all the information I required on the property I booked. In fact the photos did not do the property justice. Will certainly use again.”

Helpful Report

Posted 1 month ago

Thanks for the lovely feedback. We look forward to welcoming you back to Sleeps12.

Posted 1 month ago

“I could not have asked for a more friendly or professional service. All my questions were answered fully and promptly. I highly recommend Sleeps12.com”

Helpful Report

Posted 1 month ago

Thanks, Mike for taking the time to leave a review it is much appreciated.

Posted 1 month ago

“Very happy with the customer service I have received from Sleeps 12, they couldn’t do anymore for us.”

Helpful Report

Posted 1 month ago

Glad you were happy with the service from Sleeps12. We look forward to welcoming you back.

Posted 1 month ago

“Always helpful and friendly staff who know what they are talking about and very knowledgeable, well done”

Helpful Report

Posted 2 months ago

Great to hear. Thanks for taking the time to leave a review.

Posted 1 month ago

“Excellent service - good website and communication. Excellent choice of properties.”

Helpful Report

Posted 2 months ago

Thanks for taking the time to leave a review. Very much appreciated.

Posted 1 month ago

“Quality online booking system with straightforward instructions for completing the booking. Fantastic communications throughout the entire process, a truly professional service provide throughout. Would happily use this firm again should we wish to revisit the part of the country where they are primarily based.”

Helpful Report

Posted 2 months ago

Nice to hear. Thank you.

Posted 1 month ago

“We had the most fantastic stay at perys hill, the house grounds and pool were fantastic, we couldn't have wished for more, we will definitely be back, sleeps 12 made everything so easy and simple , the caterer Gayla Stewart was 10 out of 10 , we couldn't praise her enough, highly recommended.”

Helpful Report

Posted 2 months ago

Nice to hear you all enjoyed your time at the lovely Pery's Hill. We look forward to welcoming you back.

Posted 1 month ago

“Excellent service”

Helpful Report

Posted 3 months ago

Always good to hear.

Posted 1 month ago

Sleeps12.com is rated 4.9 based on 1,070 reviews