Skylightblinds Direct Reviews

Name: Skylightblinds Direct
Rating: 4.60

4.6 Rating 669 Reviews

90 %

of reviewers recommend Skylightblinds Direct

Company Reviews

Metrics

Info

4.6

Based on 669 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Skylightblinds Direct:

Here at Skylightblinds Direct we are the EXPERTS IN OUR FIELD.

Having manufactured blinds for 10 years and selling blinds online for over 15 years we have honed all of our resources into becoming the go to company, the “Experts” in everything Skylight Blinds related. Our dedicated factory manufactures our own brand blinds so suit all window makes and models. These include VELUX ®, Keylite ®, Dakstra ®, Fakro ® and Roto ® blinds to name but a few.

WE MOVE WITH THE TIMES! As technology and window fashions have changed so have we and we also now cater for windows with White frames and also hard to reach windows that require motorised solar powered roof blinds. Not to mention our new motorised horizontal skylight blinds that fit large expanses of glass such as Lantern windows.

Our blinds are made right here in the UK. Our dedicated factory manufactures up to 1000 skylight blinds per day and adhers to the strictest testing and quality control.

FREE 3 YEAR GUARANTEE! Every blind on our site comes with a fully comprehensive 3 year guarantee so you can shop with peace of mind.

FREE SAMPLES, as many as you require! If you are unsure of the colour or texture of the blind why not take advantage of our free service?

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Skylightblinds Direct 5 star review on 13th December 2024

Gregory

Skylightblinds Direct 5 star review on 22nd September 2024

Connor

Skylightblinds Direct 5 star review on 11th September 2024

Anonymous

Skylightblinds Direct 5 star review on 9th September 2024

Julie

Skylightblinds Direct 5 star review on 7th September 2024

Kendra

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products and good quality.”

Helpful Report

Thanks so much for your review

“My blind arrived with the wrong length side bars, though they did have a label indicating the correct Velux code. Having notified your staff of the problem the support staff service was very good and after some investigation they agreed replacement side-bars were needed. I was told they would be despatched within 2 days however after some time beyond that target no sign of the despatchment was visible to me and I recontacted the support staff. The replacement was subsequently dispatched soon after and arrived promptly. We are well pleased with the blind now it is installed. Have to say the support staff were very good and the problems were probably to be found elsewhere in your organisation. Only able to give three stars and it was nearly a two. Sure you could do better if the problem areas are found and corrected.”

Helpful Report

Thanks for this feedback we will investigate so sorry for any inconvenience caused.

“Excellent customer service excellent blinds would recommend to anybody”

Skylightblinds Direct 5 star review on 14th November 2022

Helpful Report

“Quite a large lantern blind needed for our kitchen. Everything arrived carefully packed and assembly began. The youtube videos were a great help to complete the installation. Small adjustment was necessary to get the blind to close completely but this was easily overcome and now works well.”

Skylightblinds Direct 4 star review on 13th November 2022

Helpful Report

Hi Jonathan thank you so much for sharing your stunning Honeycomb Openview roof lantern blind review and video. The blind looks fantastic and I look forward to hearing how it makes your room more useable in the winter and the summer. Thank you so much for sharing. Kind regards Naomi

“Great correspondence from the team, detailed website which helped to choose the right blinds, good price and timely delivery. Thank you”

Helpful Report

Thanks so much for taking the time to review us Marie

“Brilliant blind. Fitted in seconds.”

Helpful Report

Wow seconds! that is impressive thanks for sharing Kevin

“It’s a bit stiff to move up and down.”

Helpful Report

sorry about that louise please send an email to team@skylight-blinds-direct.co.uk and we will open a customer services ticket to see if we can help

“Excellent service. Would always choose to use”

Helpful Report

Thanks so much Stuart

“Easy to fit ,the instructions are so easy to understand. Best of all they keep the light out. Added bonus I didn’t realise how cold the window was,, until it wasn’t . Now just have to find the same for my bedroom window. Well impressed and at a really good price amazed”

Helpful Report

That is great! we can do the same for a bedroom window too! please email us at team@skylight-blinds-direct.co.uk with photos and the width and length of the recess and we will give you a quote.

“Very quick delivery and great blinds, Very easy to fit”

Helpful Report

Thanks so much for your lovely review

“They delivered grey blinds instead of the white ones we ordered. When we asked for a replacement or a refund they told me grey is equal to white, to them, for this type of blinds. The item title and content was clearly saying white. Well, what else can I say. Then they told me the pictures are for illustration purposes only (is that a cheap way to lie to customers or not?) and I should order a free sample before I order the items. Well in that case why did you not notify me from the beginning that your item is not really white but grey, to not make an order but send me first me a sample? I am mislead, I've spent £300 they pocketed and that's it. The Consumer Rights Act 2015 clearly states content must be as described by the seller. I have got no time and no courage to deal with scums and an unprofessional company. Even my legal expenses and the trouble are not worth it, and they know it. Have you ever dealt with Amazon customer service? Well, that's the total opposite. You've lost a customer, you got a review and pocketed £300. Well done.”

Helpful Report

Hi there please can you message us with your order number to team@skylight-blinds-direct.co.uk as I can't find an order in your name. We don't sell on Amazon.

“The manufacturing tolerance was too exact. It may be that my wooden windows of some age had swollen or had not been manufactured to the exact size? However, I had to cut off approx 5mm of the aluminium frame to fit the windows. The actual blind runners were tight due to the frame being too exact.”

Helpful Report

Hi Wendy so sorry but our customers like blinds to be made exact so sorry about that but it is something that we pride ourself on.

“Great service and great blinds”

Helpful Report

Thanks so much Chris

“I waited a long time before ordering, because I was afraid that, because of a much bigger skylight than on the instruction video, we could not manage the fitting ourselves. However, the wonderful sales team convinced me that it was easy and we did it. We’ve had the blind now for some months and are really happy with it, both in Summer and, now, in autumn. We actually have it permanently closed, which still leaves us with plenty of light.”

Helpful Report

Thanks so much we are so glad that you love your roof lantern blind.

“Very helpful when you get in touch. I have just installed our sky pod blind and it’s all working well. It takes a good half a day to install hope we get a few years out of it.”

Helpful Report

Hi Eileen you certainly will get many use out of your roof lantern blind our customers tell us they can't live without them.

“All parcels were received on time and as expected. I was surprised to note that the only parts apparently made in the UK were some cut and (poorly) painted aluminium angle pieces. The actual blinds appeared to be manufactured in Dubai. I have no real problem with this, the one we have fitted works ok, although the remote control programming is a bit of a challenge and entirely unnecessary in our case. we just want a simple open and close control. They are not only self install, but also self assemble. not a problem really except that I feel for what you get, the pricing is pushing it somewhat. They should also make it clear that they are not the manufacturers, as they seem to suggest, but just a distributor.”

Helpful Report

Hi Michael thanks so much for your feedback. I am so sorry that you thought the quality of the angles was not up to standard I am so sorry about this. This is the first we have heard of this and we could have sent you new angles if we would have known. We do assemble and test the blinds in the factory but it is impossible to send the blinds fully assembled in transit. The blinds are made to measure but flat pack because of transit. We do not manufacture the blinds in house but work with factories all over the UK and abroad exclusively to offer you our specified product for your roof windows at a value for money price cutting out the expense of a blind fitter. With regards to the remote control the blinds are programmed and limits are set in the factory but sometimes things can change during transit and that is why we are here to help you over the phone.

“The service and customer care from start to finish has been amazing. The blind was easy to install and works well.”

Helpful Report

Thanks so much James. We would love to see some photos and videos of your zip blind.

“Easy to install and the blinds are a must for skylights windows especially during the hot summer days. Happy with the quality and speed of delivery.”

Helpful Report

thanks so much for your lovely review

“Great service and aftercare in resolving a minor issue which in all honesty was an error in my ordering of the blinds. Be careful of the codes on Keylite blinds, T01C is not the same as 01C. Thank you again Naomi.”

Helpful Report

Thank you for taking the time to leave us a review!

“Nice product, delivery was within 10 days, so all I asked for, would use again no hesitation”

Helpful Report

Thanks so much we look forward to working with you again in the future

Skylightblinds Direct is rated 4.6 based on 669 reviews