Skylightblinds Direct Reviews

Name: Skylightblinds Direct
Rating: 4.60

4.6 Rating 669 Reviews

90 %

of reviewers recommend Skylightblinds Direct

Company Reviews

Metrics

Info

4.6

Based on 669 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Skylightblinds Direct:

Here at Skylightblinds Direct we are the EXPERTS IN OUR FIELD.

Having manufactured blinds for 10 years and selling blinds online for over 15 years we have honed all of our resources into becoming the go to company, the “Experts” in everything Skylight Blinds related. Our dedicated factory manufactures our own brand blinds so suit all window makes and models. These include VELUX ®, Keylite ®, Dakstra ®, Fakro ® and Roto ® blinds to name but a few.

WE MOVE WITH THE TIMES! As technology and window fashions have changed so have we and we also now cater for windows with White frames and also hard to reach windows that require motorised solar powered roof blinds. Not to mention our new motorised horizontal skylight blinds that fit large expanses of glass such as Lantern windows.

Our blinds are made right here in the UK. Our dedicated factory manufactures up to 1000 skylight blinds per day and adhers to the strictest testing and quality control.

FREE 3 YEAR GUARANTEE! Every blind on our site comes with a fully comprehensive 3 year guarantee so you can shop with peace of mind.

FREE SAMPLES, as many as you require! If you are unsure of the colour or texture of the blind why not take advantage of our free service?

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Skylightblinds Direct 5 star review on 13th December 2024

Gregory

Skylightblinds Direct 5 star review on 22nd September 2024

Connor

Skylightblinds Direct 5 star review on 11th September 2024

Anonymous

Skylightblinds Direct 5 star review on 9th September 2024

Julie

Skylightblinds Direct 5 star review on 7th September 2024

Kendra

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don't use the website to order a lantern blind, as it will ask for the agreed price, which you can only get by phoning them. There might also be a MUCH cheaper option, as in our case. Would have saved me some time chasing the order if they said upfront that the lead time for production is 5 weeks. Arrived safely and all pieces present. No installation instructions though - watch the video on the website. On which note, it is nowhere near as straightforward to install as the video suggests. The only way to get the unit and the other (tensioned) end into the clips on the rails appears to be to unscrew them and move the brackets up. Otherwise, you cannot get the bottom of the bracket into the groove, before 'moderate' force is needed to bang the unit and tension end home. The chap in the video did this first time, in about 2 minutes. It took me 2 days!! Tip - feed 2 pieces of string through the wiring holes before securing the blind mechanism, so that you can tie the wires to them and pull through. The spindle in the blind is right in the way and you'll unlikely get the wires hidden unless you do this. Now it's installed and working, I'm really pleased with it. I would however, say that this is a job for an advanced DIY-er or professional. I have really struggled to install it, despite the video (which makes it look much easier than it actually is). Probably more difficult in settings with flat, rather than apex, lanterns (as in my case). Hence 4 stars out of 5.”

Helpful Report

Thanks Steven for your constructive review. Lead times are available in the download centre as are the fitting instructions that are emailed out with the dispatch email. Glad you have finally got the blind installed and sorry about the issues that you had.

“Good quality blinds. VEry simple to fit and operate.”

Helpful Report

Thanks Ian

“This is the most comprehensive Blinds manufacturer and supplier I have known in the industry, and this is speaking as an architect. They will support you all the way with good quality installation manuals and the product is first class.”

Helpful Report

“I'm a disabled pensioner who originally phoned for help and guidance; your assistant was quite unhelpful, didn't know what I was talking about and simply referred me to your web site to select what I wanted from a picture. Waited 3 weeks for two (quite expensive) blinds to arrive and they wouldn't fit the interior contours of the window frames. Called for help and was asked to send photo after photo with measurements, all of which carried on for a week. I repeatedly asked to speak with a manager or the "boss" and all was denied. Finally I gave up and called a local window fitter/carpenter who made physical changes to the wooden frames to enable fitment of the blinds. That cost me an additional £200. Would I ever use your firm again - NO. Would I ever recommend your firm to others - NO. Very disappointed and extremely frustrated with the whole scenario.”

Helpful Report

Hi Mike Thanks for your review I am sorry about this experience. I will find out what went on and get back to you with regards to this. Apologies again. Naomi

“Followed the instructions (after a phone call to the Co. ..very helpful) Just take your time and its painless 😁”

Skylightblinds Direct 5 star review on 18th September 2023

Helpful Report

Hi Peter thanks for your lovely review. Your blind looks great. Thanks so much for sharing.

“The only problem I had was fixing lt into the clips. The problem being seeing where they were. The other side was ok I could see them.”

Helpful Report

Hi Martyn Thanks for this feedback. Yes it can be tricky to see where to fix. Glad you managed to do it.

“We bought a tension blind for a small flat skylight. The product is well priced but you get what you pay for. Quality is ok, not great but it works! The pole that you open and close it with is large and clumsy but does the trick.”

Helpful Report

Thanks for your feedback Michelle

“Reasonably priced, quick delivery, easy to fit. Love the blind we purchased. Ease of fitting and opening & closing is great. Looks great. Would definitely purchase from again if needed blind. Thank you.”

Helpful Report

Thanks Suzanna, we are so happy that you love your blind.

“I'm sure everybody who buys blinds online worries about whether the end result will fit. I measured about ten times and discussed the details with the helpful Jake and Naomi at SkylightBlinds until we were sure they were right. But unfortun ately my blinds (Blefa, a defunct brand) had a sting in the tail. The handle was so positioned that the blind just could not close. When I told Naomi, she immed iately and without any quibbling refunded the full purchase price, that same day, even though it was a custom blind and by their terms of sale, they were no obl iged to! So be assured that this company's customer service is beyond reproach and they will look after you.”

Helpful Report

Hi Chris thank you for the lovely review. We should have spotted the handle would interfere with the blind. So sorry about the problem. Glad it was resolved.

“Easy to follow website. Excellent service, excellent product, arrived quickly. I do love a company that invests in a decent courier. Worth every penny. Thank you.”

Helpful Report

Thanks Jenny

“Absolutely brilliant can't fault service and the product well pleased and great help from naomi”

Helpful Report

Thanks so much for your lovely review

“After a bit of a communication issue at ths very start of my query I can't fault the process after this, I initially phoned up to make sure I was going to order the correct size & type I wanted,the person I dealt with was very helpful & my two new loft window blinds came within a few days, they were very easy to fit & work brilliantly, quality looks really good too, I would definitely recommend to anyone.”

Skylightblinds Direct 5 star review on 30th August 2023

Helpful Report

AAh looks great thank you so much for sharing.

“Hi we found skylightblinds very helpful and value for money”

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Thanks so much Mark

“Still waiting for the blinds I ordered 20 days ago.”

Helpful Report

HI there so sorry I hope all is sorted now?

“The blind itself is ok however the instructions included are useless. Your website states that there are instructional videos on you tube however these are for blinds for windows and not a flat roof skylight. What should have taken 20 minutes to fit took over 3 hours . Not impressed.”

Helpful Report

So sorry about this experience I will take a look at how we can improve these glad you got there in the end

“Easy to order Fast delivery And 5 stars for the blinds”

Helpful Report

Thank you so much !

“We were very pleased with our 3 blinds that we purchased from Skylight blinds. So we will be ordering more in the future. The price was good too.”

Helpful Report

Thanks Susan!

“Little tricky to install but look great now they are in and value for money.”

Helpful Report

Thank you for the review!

“Ordering blinds through website was so easy, I had two different type of blinds but both were in stock and delivered in a few days. Blinds fitted in minutes and look perfect. Will deffo use again..👍”

Helpful Report

Thanks so much Paul glad we could be of service!

“Still waiting to hear from you no communication whatsoever could you please call me and let me know we’re our blinds are”

Helpful Report

Hi Suzanne so sorry did this get sorted? Naomi

Skylightblinds Direct is rated 4.6 based on 669 reviews