Skylightblinds Direct Reviews

Name: Skylightblinds Direct
Rating: 4.61

4.6 Rating 687 Reviews

90 %

of reviewers recommend Skylightblinds Direct

Company Reviews

Metrics

Info

4.6

Based on 687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Skylightblinds Direct:

Here at Skylightblinds Direct we are the EXPERTS IN OUR FIELD.

Having manufactured blinds for 10 years and selling blinds online for over 15 years we have honed all of our resources into becoming the go to company, the “Experts” in everything Skylight Blinds related. Our dedicated factory manufactures our own brand blinds so suit all window makes and models. These include VELUX ®, Keylite ®, Dakstra ®, Fakro ® and Roto ® blinds to name but a few.

WE MOVE WITH THE TIMES! As technology and window fashions have changed so have we and we also now cater for windows with White frames and also hard to reach windows that require motorised solar powered roof blinds. Not to mention our new motorised horizontal skylight blinds that fit large expanses of glass such as Lantern windows.

Our blinds are made right here in the UK. Our dedicated factory manufactures up to 1000 skylight blinds per day and adhers to the strictest testing and quality control.

FREE 3 YEAR GUARANTEE! Every blind on our site comes with a fully comprehensive 3 year guarantee so you can shop with peace of mind.

FREE SAMPLES, as many as you require! If you are unsure of the colour or texture of the blind why not take advantage of our free service?

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Skylightblinds Direct 5 star review on 5th March 2025

Avtar

Skylightblinds Direct 5 star review on 19th February 2025

PAUL

Skylightblinds Direct 5 star review on 22nd January 2025

Duncan

Andrew

167

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, reasonably priced, easy to put up. A bit tricky to get rid of last chink of light when pulling blinds down.”

Helpful Report

Thanks so much for your feedback Sally.

“Product arrived damaged but was replaced without quibbling”

Helpful Report

Of course. No problem whatsoever, sorry about the issue in the first place.

“I purchased a Lantern LITE Openview which I must say I am extremely happy with. However when the item was delivered it was so well (and tightly) packed that I had some difficulty unpacking it. In the process of unpacking I accidentally nicked the cord. I actually contacted Skylightblinds twice to get a replacement cord. Both times I was told that a package had been posted. To this day I have never seen either of those packages. I ended up ordering some blind cord from good old Amazon got it the next day and got the blind fitted. In short blind 5*, customer service 0*.”

Skylightblinds Direct 4 star review on 11th June 2022

Helpful Report

So sorry that we did not send you the spare part I will investigate why it was not sent please email us at sales@skylight-blinds-direct.co.uk with your amazon receipt and we will refund you. Apologies again Naomi

“Very helpful and satisfying service. The product are good in quality. I am happy.and recommend to others.”

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Thank you so much for taking the time to review us

“The blinds themselves are very good, now that they are installed, and functioning, correctly. The service from the customer service team was great and the engineers were knowledgeable. Sadly we have had issues with the blinds due to, what turned out to be, three faulty motors in all three of our blinds. We have had them for nearly two years and they have been functioning correctly for about half that time. I have been up and down ladders charging and replacing battaries almost once a fortnight. I have had to have to lots of engineer visits and around 10 different batteries and all motors replaced to reach this point. But now they work they are great. Getting to this point was hard, but all the way the service was awesome, and friendly and helpful. The problem was unknown and we had to try so many options before working it out, but they worked with me to sort it, so very well done. I do recommend them, though if losing charge I suggest check the motor first! do make sure you measure properly as I have a small gap in the frame (my fault) and self install is OK if you are competent. I suggest using mains where possible and, although less pretty, put the battery below the blind, becuse if it runs out of juice while closed it is a pain to get to.”

Skylightblinds Direct 4 star review on 15th March 2022

Helpful Report

Thanks so much Garry for your feedback yes this was an interesting one i am so sorry that there were problems that we could not put our finger on the blind looks fab thank you so much for sharing your experience with our readers. I am so happy that all is sorted and you are up and running and enjoying the benefits of the blinds. Many thanks Naomi

“Very happy with the blinds and quick delivery service. Blinds operate as advertised. Bought three and had an issue with one that was replaced without an issue.”

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“Customer service from Naomi was fantastic. Very prompt replies to all my emails... there were a few!! DPD messed up and "misplaced" my blinds, however they were received 3 days later than originally expected due to the perseverance of customer service. Highly recommended.”

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“Excellent quality, simple instructions, 15 minutes, 4 screws, job done. After sales really good. Full marks to Naomi.”

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“Nice customer service and our blinds are working great :)”

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“Once I'd worked out how to fit them, via telephone support - thank you - they worked very nicely.”

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“Delivery took longer than quoted on the website, easy to install blinds and good quality. No instructions included on how to pair remote with blinds but was provided within 24 hours when requested.”

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“Nice blinds and easy to fit.”

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“Order size confirmed to ensure right blind size received. Despatched and received in good time and condition. Easy to fit and so far no problems with quality. Well worth the price paid.”

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“Great blind”

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“Easy to install good quality.”

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“Blind arrived quickly and as ordered. It was not as easy to fit as some other blinds, and doesn't move as smoothly, although this may improve as the blind is used more. It's a wonderful colour though - exactly the same as the sample.”

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“I ordered 4 blinds for my skylights in my kitchen and received 3 right ones and one that was incorrectly boxed. I contacted skylight blinds and they arranged for a new one to be sent out. I used webchat as it was easier than waiting on the phone. Overall quite happy with the price and service.”

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“Instructions suck. Great blind.”

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“Small hole in the blind, but other than that was easy to fit”

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“Naomi has been great and i think has felt my fustration , i have had to return the blind 3 times for various faults. the recent fix saw the blind returned which i duly fitted as instructed but on the first operation one of the black lugs (Blind Guiders) popped off and it makes a strange vibration on retraction but it works and ive decided to put up with it as i need my sleep :0(. As mentioned at the beginnng of my review and the reason for my review rating Naomi has been great in trying to get this matter resolved but sadly let down by the mfr”

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Skylightblinds Direct is rated 4.6 based on 687 reviews