Skin Shop Reviews

Name: Skin Shop
Address: Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Hampshire
Rating: 4.78

4.8 Rating 6,194 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 6,194 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Skin Shop 5 star review on 10th September 2024

Anonymous

Skin Shop 5 star review on 15th August 2024

Ashleigh Rothery

Abigail Tester

Anonymous

Anonymous // 01/01/2019

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“Good products and service and quick delivery.”

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Posted 2 years ago

“Purchased for my granddaughter for Christmas so hasn't been used yet, will give review once used. Review both soon”

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Posted 2 years ago

“My wife rates the eye gel great”

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Posted 2 years ago

“I have used Skin Shop products for years and find them far better than any other brand for sensitive skin issues.”

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Posted 2 years ago

“Rapid, professional and comprehensive response to my skin care question. Super fast delivery of my order.”

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Posted 2 years ago

“Skin Shop's Kalme range has been the only thing that's helped my rosacea after years of trying so many other products, treatments and prescribed medicines. Within the first few days of use I noticed a big improvement and wouldn't use anything else now! The redness has completely gone and I no longer get any sore pimples, my skin is clear and feels moisturised and comfortable all day. Skin Shop's service has always been fantastic, the value for money is excellent, they deliver quickly and the loyalty points are an added bonus, as well as occasional free gift offers. I'm so glad I found Skin Shop and can honestly say their Kalme products have been an absolute godsend!”

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Posted 2 years ago

“Easy to use website with very good product information, quick checkout process & excellent delivery time despite the current postal strikes. Items arrived well packed & in excellent condition.”

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Posted 2 years ago

“I came across the skin shop website whilst browsing for products for my sensitive skin and have since purchased a few products. I was pleasantly surprised at the ease of ordering and the speedy delivery especially in the run up to Christmas”

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Posted 2 years ago

“Great service and prompt delivery.”

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Posted 2 years ago

“My order still hasn’t arrived so I can’t review it but it was a Christmas gift for my mother. So I am disappointed.”

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Posted 2 years ago

“Products are great but I'm not impressed that the price of the products I buy has increased by 25% in the last year (from £39.99 to £49.99) and that I can't use my reward discount alongside another offer, to make the products affordable. Unfortunately this will therefore be the last time I purchase these.”

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Posted 2 years ago

“Easy website to use and extremely fast delivery, well packaged items. Everything I have bought, from shampoo/conditioner for scalp psoriasis, face moisturiser for sensitive skin and creams for aching hands ALL WORK!! Marvellous!”

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Posted 2 years ago

“My cream arrived very quickly. I bought it for acne rosacea and so far I am very pleased with the results. The cream is non greasy and is also SPF 25.”

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Posted 2 years ago

“Really speedy delivery over the Christmas period and no complaints”

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Posted 2 years ago

“Products I bought, have a nice texture, are soothing to my skin & eco friendly. The kit I bought, had a cleanser, which has been beneficial to use instead of soap which was drying out my skin. I've used the day & night time products & importantly the redness reducing cream, they have all helped with my skin problem. The one thing is that the makeup which when applied is green, has taken awhile to blend with the colour of my skin, but on the whole I've been happy with my products so far.”

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Posted 2 years ago

“Absolutely love these products! They make such a difference to my skin. Wish I found them earlier.”

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Posted 2 years ago

“Excellent service thanks”

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Posted 2 years ago

“Great products & arrived within decent time.”

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Posted 2 years ago

“Excellent products, you can’t find anywhere else!”

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Posted 2 years ago

“Excellent product, really good for skin.”

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Posted 2 years ago

Skin Shop is rated 4.8 based on 6,194 reviews