Name: Skin Shop
Address: Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Hampshire
Rating: 4.78

“Swift and easy response to request for liquorice balm.”

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Posted 2 years ago

“Love Skin Shop, especially all the Hydrosil products!”

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Posted 2 years ago

“Hello, so I received an email asking for me to review the Skin shop products …… I wish I could but I am still waiting for them to be delivered 10 days after they claim the order has been dispatched. I’ve chased twice but no joy so I can only rate as very poor at this stage. ☹️”

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Posted 2 years ago

“My order says it’s been delivered on the 13th December. I havnt received it at all and I’ve gone through to tracking the parcel and shows a random photo of proof of delivery in a metal cage?? I am furious that this has now caused further work to chase my money and package!”

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Posted 2 years ago

Hi Nicola, I'm very sorry about your parcel not being delivered. We did post your parcel on the same day as your order. But sometimes the postal service lets us all down. We always work with customers to replace or trace a lost parcel.

Posted 2 years ago

“This day defence cream is really good for rosacea especially skin sensitive to sunlight used it on holiday in the canaries”

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Posted 2 years ago

“I have severe eczema (open wounds), your product does provide a few hours of relief from the pain but afte using two tubes of this product my eczema is not clearing up as much as I had hoped. Thank you and enjoy your holidays!”

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Posted 2 years ago

“I have always found Skin Shop to be a very professional organisation. I order online and the website is very user-friendly and has a wealth of excellent information. My orders have always arrived in a very prompt manner to me in Australia in excellent condition. Communication is also of a high standard. I have never had any problem at all with Skin Shop and highly recommend them. The products are fantastic and very effective. Thank you Skin Shop.”

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Posted 2 years ago

“Delivery very prompt as always. I love the Kalme range, it has really helped with my rosacea.”

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Posted 2 years ago

“Confirmation of order was received on 7th December 2022 Today’s date is the 15th of December 2022 Not received order Unimpressed”

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Posted 2 years ago

“Im happy with the product … but my only negative is that the amount I pay for the product , the size is too small and believe they should be double in size for over £20 .”

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Posted 2 years ago

“Offers great skin support and the first class postage means you aren't waiting long for your must needed skin care. Has lots of tailored skin products to meet your needs. Website works well, and the reward system is perfect too!”

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Posted 2 years ago

“Easy to use website, quick delivery, great products, perfect 😊”

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Posted 2 years ago

“I have struggled for many years with rosacea on my nose and across my face. And tried endless cream's which don't work. I saw your product advertised and have decided to try. Only been using it a few days so too early to say. I will keep using it and see if it makes a difference to my skin.”

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Posted 2 years ago

“Packaged very well and timely delivery in spite of postal strike action”

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Posted 2 years ago

“This concealer is brilliant. Highly recommend it”

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Posted 2 years ago

“Very professional from start to finish keeping you updated to the actual delivery would definitely recommend to family and friends”

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Posted 2 years ago

“It would be great if the skin shop would ask for a review once the product had been received, granted there are postal strikes delaying the delivery of my order, but a check of the postal tracking number before sending this request would suggest that I cannot review my product and service until I have actually received it.”

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Posted 2 years ago

“I am still waiting for my order to arrive, what’s happened to it ? My previous orders have been delivered promptly what’s gone wrong”

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Posted 2 years ago

“I regularly order items from Skin Shop. They always arrive well-packaged and very quickly!”

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Posted 2 years ago

“These products have given me my confidence back. They have calmed down my skin so much it is quite remarkable. I have tried so many products which have not worked. Highly recommend these products.”

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Posted 2 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Skin Shop Reviews