Skin Shop Reviews

Name: Skin Shop
Address: Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Hampshire
Rating: 4.78

4.8 Rating 6,184 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 6,184 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Skin Shop 5 star review on 10th September 2024

Anonymous

Skin Shop 5 star review on 15th August 2024

Ashleigh Rothery

Abigail Tester

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super-fast dispatch, excellent customer service- really impressed. All the products are great sizes and the packages has been sent via postbox-sized box so an excellent delivery.”

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Posted 2 years ago

“Excellent service. Product despatched same day as ordering and arrived bang on time too.”

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Posted 2 years ago

“I’ll write a review should I ever receive the products I’ve ordered .”

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Posted 2 years ago

“Skin Shop’s products are fantastic for my rosacea & psoriasis, and their customer service is excellent!”

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Posted 2 years ago

“Love them. Been a lifesaver”

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Posted 2 years ago

“I am very happy with Skin Shop and the Kalme range which I use for my daily needs. My only disappointment is that I can no longer purchase the original Day Defence cream SFP30, as the replacement product SFP 25 whitens my face too much. I’m still hopeful the alternative will come back into circulation one day as it would be good to have a choice.”

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Posted 2 years ago

“Quality products”

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Posted 2 years ago

“I was very pleased to receive my Kalme skin care order earlier than planned. No problem with the test before using. Very pleased with the results and the concealer is amazing.”

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Posted 2 years ago

“I am very pleased with my Kalme Day Defence Cream SPF25 50ml and also the night repair cream. My skin has greatly improved since using these two products and also they came very quickly in the post”

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Posted 2 years ago

“I have been searching for a long time for a cure for my peri-menopausal eye eczema which came out of nowhere having never had eczema in my life - very depressing! I tried many creams none of which worked other than steroid cream which I was not keen on using long term. I have finally found the answer am so happy with this cream and the concealer. I cannot believe how well they both work.”

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Posted 2 years ago

“It's still to early to give a proper review as only been using item 1 week. But I can say that it has calmed my rosacea a bit”

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Posted 2 years ago

“Very good products, keeps my acne at bay”

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Posted 2 years ago

“Easy to order, fast delivery, good communication.”

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Posted 2 years ago

“Easy to order the best product for my rosacea”

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Posted 2 years ago

“My order was processed and arrived promptly”

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Posted 2 years ago

“Excellent service. Very good advice to do a skin test before using and providing a refund if not suitable. I would recommend Skin Shop.”

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Posted 2 years ago

“Despite a postal strike, my order was delivered to the U.S. before the date promised. Skin Shop also sent me regular updates on the status of the strike and how it was affecting my shipment.”

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Posted 2 years ago

“Placed the order over 3 weeks ago.... ain't seen nothing yet... says it is transit!!! I am sure they are decent products.. hopefully they will arrive eventually.”

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Posted 2 years ago

“A little early to write a review as I have only used the products twice. However, I am pleased so far. There is little or no odour after washing and conditioning unlike other products of its kind. I hope this helps my scalp condition, certainly my scalp feels nice and clean after use.”

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Posted 2 years ago

“I rang Skin Shop for advice as I have ocular rosacea and nothing I was trying was soothing my rosacea flare-up and extremely dry skin. Very helpful advice was given to me and I was recommended the Hydrosil range for dry eye gel and Hydrosil Tumeric Butter & Hypoallergenic Milk Salve. The improvement in my skin's redness soreness and bumpy texture was noticeable within a couple of days and continues daily.”

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Posted 2 years ago

Skin Shop is rated 4.8 based on 6,184 reviews