Skin Shop Reviews

Name: Skin Shop
Address: Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Hampshire
Rating: 4.78

4.8 Rating 6,201 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 6,201 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Skin Shop 5 star review on 10th September 2024

Anonymous

Skin Shop 5 star review on 15th August 2024

Ashleigh Rothery

Abigail Tester

Anonymous

Anonymous // 01/01/2019

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“I live in Australia and regularly order from Skin Shop a couple of times per year - specifically for their liquorice balm which I order 5 of at a time to save on paying for shipping more often. Skin Shop have never let me down, my order has always arrived within a couple of weeks and they also give you samples of other products to try. Highly recommend.”

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Posted 2 years ago

“Good products delivered quickly”

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Posted 2 years ago

“The excellent customer care and quality products from skin shop are highly appreciated.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“After I placed my order I wished I’d added something else and quickly contacted customer services. I received a very prompt reply and was advised they would put my original order on hold but would recommend cancelling and resubmitting so I would only be charged one delivery fee. I was impressed by the efficiency of the response.”

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Posted 2 years ago

“Ordered shampoo which was delivered 2 days later - always prompt. Best shampoo for psoriasis brilliant company to deal with - so reliable”

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Posted 2 years ago

“So far happy with my purchases from Skin Shop!”

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Posted 2 years ago

“Excellent service,Cold sore remedies give great results”

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Posted 2 years ago

“I haven’t used the gel yet. I have been researching for an alternative as my current non steroid cream has been discontinued. The reviews for this product were excellent, so I will be using it when my current cream runs out. The customer service, ordering system, payment, tracked delivery and follow up are excellent. Thank you”

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Posted 2 years ago

“Have used Skin Shop for a number of years now after an online review of their rosacea products. The rosacea products themselves work like nothing else on the market (and I have tried a lot!). I have also tried some of their dry skin products which do exactly what they say they will. They are also UK-based, cruelty free and mostly vegan (or accurately marked as such). The service as well as the delivery and rewards scheme are also amazing. I am a loyal customer for life and don't know what I'd do without them!”

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Posted 2 years ago

“Skin shop is my skin saviour. I use all the clarol products and they have all been great for my skin. The website is easy and the delivery very quick.”

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Posted 2 years ago

“I've been ordering products from Skin Shop for a few years and would recommend their service. Very easy to order online, goods will arrive in good time, well packaged and value for money.”

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Posted 2 years ago

“I have just started to use the products I received; but, all seem to be performing as advertised. very pleased with the rapid delivery.”

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Posted 2 years ago

“Oregon shampoo has saved my scalp :) shipping is fast and well packaged”

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Posted 2 years ago

“So far so good great service 👍”

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Posted 2 years ago

“Products ordered through the website are usually received very quickly. Very efficient”

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Posted 2 years ago

“Always great service , disrupted by Royal Mail strikes but nothing they can do about that.”

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Posted 2 years ago

“I've been buying Skin Shop products for many years. All of them are excellent, and come well packaged and quickly.”

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Posted 2 years ago

“The whole process of ordering and delivery is very organised and professional. The product I buy is everything it says on the web site.”

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Posted 2 years ago

“Products not yet received”

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Posted 2 years ago

Skin Shop is rated 4.8 based on 6,201 reviews