Skin Shop Reviews

Name: Skin Shop
Address: Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Hampshire
Rating: 4.78

4.8 Rating 6,139 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 6,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Skin Shop 5 star review on 10th September 2024

Anonymous

Skin Shop 5 star review on 15th August 2024

Ashleigh Rothery

Abigail Tester

Anonymous

Anonymous // 01/01/2019

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“Great products and fast delivery”

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Posted 4 months ago

“Good service and fairly quick delivery. Good range of products.”

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Posted 4 months ago

“I love skin shop. I regularly buy from them. I love the kalme products. Never have a problem with ordering. I recommend.”

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Posted 4 months ago

“Disappointing. 3 tubes sent loose in a padded bag. The tubes don't have foil hygiene caps on. Clearly somewhere the bag has been roughly handled & a tube has opened (no obvious air leaks, splits or holes in the tubes) & gunked its contents all over the bag & other tubes. The bag glue has come unstuck & arrived at mine fully opened with personal hygiene products spilling out, but hey ho. Emailed customer services who came across as a bit attitude-y & trying to do as little as possible to fix the issue. At heart, it's down to cheapskate packaging on their part & they surely know it. Not impressed & won't be rushing to use them again, that's for sure.”

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Posted 4 months ago

“Fast delivery and products works wonders on my skin.”

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Posted 4 months ago

“The website is easy to navigate and the product was delieverd fast.”

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Posted 4 months ago

“Very efficient. Thank you”

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Posted 4 months ago

“I don’t want to jinx it but the Kalme line from Skin Shop is literally a life saver for my rosacea. So far they are the only ones that actually help with my acne rosacea - the redness is reduced and papules and pustules are under control which is something that prescription creams didn’t do. Highly recommend if you suffer from the above as well. Amazing products!!!”

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Posted 4 months ago

“This product is great! I have eczema on my eyelids that I have struggled to get rid of! This product is lovely, it doesn't sting or burn and has really helps clear my eyelids.”

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Posted 4 months ago

“I’ve ordered twice now from you. I have rosacea your chameleon concealer is the best I’ve ever used and I’ve tried lots in the past I’ve recommended it to other people . Thanks it’s improved my confidence I even go out without make up on now just use the concealer every day .”

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Posted 4 months ago

“Great product, always delivers outstanding results”

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Posted 4 months ago

“Order was processed very quickly and well packaged. The only problem was a loose cap on the bottle that allowed a small amount of liquid to escape.”

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Posted 4 months ago

“Ordering items on the website is very easy, and making the payment online is straightforward. Description of each item is good. I would like to see further information about how to use each thing. For instance, how long after applying the serum should you wait before applying any other skin treatment or moisturizer/foundation?”

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Posted 4 months ago

“Excellent website! Excellent products ! I am a loyal customer for many years.”

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Posted 4 months ago

“My wife asked me to order a couple of your products after reading about them in womens weekly. It is early days yet using the items but my wife will let me know if they are working for her.”

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Posted 4 months ago

“I have been a user of Oregon Grape Root shampoo for at least ten years and have found it to be superb at controlling my dry scalp issue.Prior to finding this product I had a most uncomfotable time with dry,itching scalp issues.Since commencing to use the Skin Shop product my scalp and hair have been and are in great condition.I have no hesitation in recommending the use of the for scalp and hair issues.”

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Posted 4 months ago

“Excellent fast time service....”

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Posted 4 months ago

“Excellent products - both for skin and hair, and they do what they are meant to do. A very well organised company to deal with into the bargain! ,”

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Posted 4 months ago

“Great service and product has helped”

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Posted 4 months ago

“From purchase to delivery the service was prompt and efficient thankyou”

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Posted 4 months ago

Skin Shop is rated 4.8 based on 6,139 reviews