Skin Shop Reviews

Name: Skin Shop
Address: Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Hampshire
Rating: 4.78

4.8 Rating 6,329 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 6,329 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Skin Shop 5 star review on 14th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery. Superb customer experience”

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Posted 2 weeks ago

“Easy to choose products with clear descriptions of the right products for your skin. Excellent service.”

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Posted 2 weeks ago

“My wife has suffered with pain and swelling in her knees for fifteen years or more, and has just started using Celafen Cream over the last two months. She says the pain in her knee's has subsided quite considerably and the swelling in her knee's has also markedly reduced.”

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Posted 2 weeks ago

“Service was good”

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Posted 2 weeks ago

“serious, mother in law loves it”

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Posted 2 weeks ago

“I placed my first order, two item where missing, no hassle from The skin shop they posted the missing items immediately. Would definitely buy again.”

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Posted 2 weeks ago

“Been using the Skin Shop for a little while now and have recommended them to a number of people who have also bought from them. The Hydrosil range has been a huge help with my menopause triggered eczema.”

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Posted 2 weeks ago

“After suffering several years of menopausal skin reaction around my eyes this is the only product that worked rather than having to use steroid creams. Excellent”

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Posted 2 weeks ago

“Great service, great website (easy to navigate), they get back to you quickly by email, you can even phone them and they'll help you. Quick delivery. I trust the quality of their products and I wish they did a fragrance free moisturiser and hand cream.”

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Posted 2 weeks ago

“Excellent service, very fast delivery.”

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Posted 2 weeks ago

“5* company, highly recommend!!”

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Posted 2 weeks ago

“Quick delivery, fantastic products, great loyalty scheme.”

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Posted 2 weeks ago

“Great communication and timely responses.”

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Posted 2 weeks ago

“As a family we have used many products from skin shop and the results are always amazing.”

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Posted 2 weeks ago

“Very good packaging expected delivery on time perfect”

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Posted 2 weeks ago

“I love the kalme range. I have been using the products for several years to keep my rosacea under control. Would not use anything else now.”

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Posted 2 weeks ago

“Just started to use it so don't really know if it's going to be good. Only problem I had one tube was burst”

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Posted 2 weeks ago

“Always despatch quickly. Excellent products”

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Posted 2 weeks ago

“gave it three stars as it is to soon to tell”

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Posted 3 weeks ago

“Very efficient service with products that actually work!”

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Posted 3 weeks ago

Skin Shop is rated 4.8 based on 6,329 reviews