Skin Shop Reviews

Name: Skin Shop
Address: Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Hampshire
Rating: 4.78

4.8 Rating 6,184 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 6,184 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Skin Shop 5 star review on 10th September 2024

Anonymous

Skin Shop 5 star review on 15th August 2024

Ashleigh Rothery

Abigail Tester

Anonymous

Anonymous // 01/01/2019

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“Excellent skin product, naturally sourced,brilliant results,very impressed at such quick, consistent lasting results.”

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Posted 2 years ago

“I have been using Skin Shop for several years now and always get excellent customer service and prompt deliveries”

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Posted 2 years ago

“I have used skin shop for many years and am very happy with the KALME skin care. Unfortunately you were Unable to help me when I phoned for help. Which was a bit disappointing.”

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Posted 2 years ago

“I've only tried the dry eye gel so far and the concealer. Skinshop great, quick dispatch amd delivery of items. Highly recommended.”

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Posted 2 years ago

“Great quick delivery”

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Posted 2 years ago

“Fast delivery of a brilliant product.”

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Posted 2 years ago

“I have used the day defence for several years. Never been disappointed with the cream, works with or without make-up on and reduces the redness on the cheeks. Never been disappointed with the service from the skin shop.”

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Posted 2 years ago

“Skin shop has given me the bedt service possible i would recomend them highly. Thanks for all your help and service Skin S.hop”

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Posted 2 years ago

“Great products, quick delivery and very generous reward scheme”

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Posted 2 years ago

“LOVE LOVE LOVE LipQ and wouldn't be without it. Before using this product I would have regular outbreaks of cold sores. I use it twice a day and it works. Please please can you bring out a LipQ stick as this would be more hygienic. 🤞”

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Posted 2 years ago

“Great products and ranges. Sent promptly and well packaged.”

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Posted 2 years ago

“Fantastic products and fast delivery, very good service”

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Posted 2 years ago

“I placed an order and received a confirmation email. At the same time, I received another email offering me 10% off my first order. What is the point of this? I'd already placed my first order! I emailed to highlight this and was told 'sorry, the only way to claim the 10% would be to cancel the order and re-order'! Not a great process or particularly good Customer Service I would say.”

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Posted 2 years ago

“I'm still awaiting my delivery, it's been in Southampton since Monday 13th with no movement according to Royal mail tracking so not feeling too hopeful it will ever arrive at this stage. :(”

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Posted 2 years ago

“While I had no issues with the service aspect of this company, items were delivered and everything was as it should be. The products themselves however, while supposed to be aimed to help with more specified issues, didn’t work at all and if anything made my issues worse. I would not recommend their products sadly.”

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Posted 2 years ago

“Website easy to navigate and items delivered quickly. 1st class service”

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Posted 2 years ago

“Brilliant product that worked much better than products prescribed by the doctor, And a quick and efficient service.”

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Posted 2 years ago

“Excellent service, the products arrive promptly within a day or two of the order.”

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Posted 2 years ago

“Excellent products have been using them for many years and always excellent service”

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Posted 2 years ago

“As ever prompt delivery and very well packaged. Exceptional value , products are my lifesaver.”

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Posted 2 years ago

Skin Shop is rated 4.8 based on 6,184 reviews