Skiidy Gonzales Transfers Reviews

Name: Skiidy Gonzales Transfers
Address: 1673 Route de la Plagne, Morzine
Rating: 4.76

4.8 Rating 904 Reviews

97 %

of reviewers recommend Skiidy Gonzales Transfers

Company Reviews

Metrics

Info

4.8

Based on 904 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0450373685

Email:

info@skiidygonzales.com

Location:

1673 Route de la Plagne
Morzine
74110

Skiidy Gonzales Transfers 5 star review on 15th January 2024

Andrew

Anonymous

Anonymous // 01/01/2019

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“ponctuel, chauffeur aimable. Je parle, un peu, anglais. Heureusement parce que le premier chauffeur, á l´aller, ne parlais qu´anglais.... L´impression générale: je reviendrai! L´année prochaine...si vous maintenez vos tarifs...!!! see you next winter”

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“Very easy to book, always on time, polite, chatty but not loquacious.”

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“I liked it when you used the smaller less capacity vans for your transfers, but still a reliable service.”

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“Trip out was good. Trip back was hopeless, the driver was over 45 minutes late with no communication, just made it in time for our flight after I had to phone to find out what was going on. Would not recommend and will never use again”

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Hi Anthony, Thank you for the information and we can only apologies for sub par performance. According to our records there was an issue with the original vehicle that was due to collect you, and our operations team had to reposition another vehicle which had caused the delay. However, due to the problematic morning the Ops team unfortunately failed to contact you to advise of the delay. Please accept our apologies and a member of the management team will be in contact. Very Kind Regards Skiidy Gonzales

“Brilliant service. Totally reliable. Would recommend to anyone, 5 star service.”

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“On Time, good driver, friendly service.”

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“Always reliable! Safe, friendly and reasonably priced! Perfect”

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“We got there but it took much longer than necessary. Wedged into an old van type mini bus and went all around the houses before our resort. Some of us who hadn’t ever had travel sickness were really unwell. It served a purpose but was the most unpleasant part of the trip.”

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Hi Mary, Thank you for your feedback. There seems to be some disparity between your claims and our records. According to our tachographs records your journey took around one hour and forty mins. Your were collected at 06.55 from Les Gets and arrived at Geneva Airport at 08.34. The "normal" transfer time between Les Gets and Geneva Airport during the winter months is around one hour 20 minutes. Considering that is was Saturday Feb 24th (half term!) your driver made great time as we had severe delays throughout the 24th Feb 2018. And as you had booked a private, you were the only pickup and the driver had taken precautionary route due to the office advising him of the traffic, hence the different routing which is indicated on our records. And the vehicle you travelled in was Renault Traffic that was two years old and 100% compliant with transport law. The driver reported that your children were unwell due to having breakfast just before your transfer which is always going to be an issue on winding mountain roads. We are genuinely disappointed to hear your comments. Skiidy Gonzales

“Couldn’t have asked for a better service, prompt, professional and friendly drivers. I would most definitely recommend and use again.”

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“Excellent service. Easy booking, punctual, freindly drivers. Will certainly use them again”

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“Nice staff, friendly, helpful and professional. Always on time. Have always had a good experience since using SG which had been over 5yrs now. Keep up the good work!”

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“A high level professional team. As from the registration to the transport”

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“Excellent service. Friendly, helpful drivers making our transfer seamless.”

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“Short wait in airport then very professional service to ski resort. Return pickup on time and hassle free journey to airport”

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“Alles volgens afspraak, prijs kwaliteit dik in orde ;dank u”

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“Great service, enjoyable ride to/from Avoriaz!!”

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“Too early pickup, under pretext of heavy traffic which wasn't there, just wanted a full bus and in consequence had four hrs extra to kill at the airport”

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Dear Anthon, Thank you for your feedback and we are sorry to hear about your negative experience. Your collection time was scheduled 5 hours prior to your flight departure time, as with all clients travelling during February half term period. Our timings are based on traffic reports/forecasts, and at the requests of the local Geneva authorities plus the advice of the airlines. In previous years we have encountered severe traffic during this period period and we take every precaution possibly to ensure we get our clients to Geneva airport in good time. Most airlines based in Geneva will now request that you arrive at the airport 2 hours prior to your flight during the busy periods. We’ve acted accordingly based on the advice and previous experience. We can ensure you this is not standard practice outside of peak periods, and we do our best to accommodate and balance timings to ensure customers do not miss their flights whilst trying to meet their expectation. Kind Regards Skiidy Gonzales

“On time pick ups and good drivers”

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“Great service”

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“Great service, friendly, prompt and comfortable. Communication was easy and trouble free.”

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Skiidy Gonzales Transfers is rated 4.8 based on 904 reviews