Skiidy Gonzales Transfers Reviews

Name: Skiidy Gonzales Transfers
Address: 1673 Route de la Plagne, Morzine
Rating: 4.77

4.8 Rating 928 Reviews

97 %

of reviewers recommend Skiidy Gonzales Transfers

Company Reviews

Metrics

Info

4.8

Based on 928 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0450373685

Email:

info@skiidygonzales.com

Location:

1673 Route de la Plagne
Morzine
74110

Anonymous

Anonymous // 01/01/2019

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“Friendly, Helpful with bags, Good with kids, Understanding about car sickness, Safe driving, Easy to spot at the airport.”

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“Our driver was very pleasant, helpful and in-time. Highly recommend for anyone planning a trip and we will definitely use skiidy again!”

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“Brilliant service. Booking simple and the head office team dealt with our non-standard pick up and drop at Geneva Airport hotel. Very friendly driver. Would recommend.”

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“Very efficient and kept me totally informed, so no worries! What more could I want?”

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“ponctuel, chauffeur aimable. Je parle, un peu, anglais. Heureusement parce que le premier chauffeur, á l´aller, ne parlais qu´anglais.... L´impression générale: je reviendrai! L´année prochaine...si vous maintenez vos tarifs...!!! see you next winter”

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“Very easy to book, always on time, polite, chatty but not loquacious.”

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“I liked it when you used the smaller less capacity vans for your transfers, but still a reliable service.”

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“Trip out was good. Trip back was hopeless, the driver was over 45 minutes late with no communication, just made it in time for our flight after I had to phone to find out what was going on. Would not recommend and will never use again”

Helpful Report

Hi Anthony, Thank you for the information and we can only apologies for sub par performance. According to our records there was an issue with the original vehicle that was due to collect you, and our operations team had to reposition another vehicle which had caused the delay. However, due to the problematic morning the Ops team unfortunately failed to contact you to advise of the delay. Please accept our apologies and a member of the management team will be in contact. Very Kind Regards Skiidy Gonzales

“Brilliant service. Totally reliable. Would recommend to anyone, 5 star service.”

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“On Time, good driver, friendly service.”

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“Always reliable! Safe, friendly and reasonably priced! Perfect”

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“We got there but it took much longer than necessary. Wedged into an old van type mini bus and went all around the houses before our resort. Some of us who hadn’t ever had travel sickness were really unwell. It served a purpose but was the most unpleasant part of the trip.”

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Hi Mary, Thank you for your feedback. There seems to be some disparity between your claims and our records. According to our tachographs records your journey took around one hour and forty mins. Your were collected at 06.55 from Les Gets and arrived at Geneva Airport at 08.34. The "normal" transfer time between Les Gets and Geneva Airport during the winter months is around one hour 20 minutes. Considering that is was Saturday Feb 24th (half term!) your driver made great time as we had severe delays throughout the 24th Feb 2018. And as you had booked a private, you were the only pickup and the driver had taken precautionary route due to the office advising him of the traffic, hence the different routing which is indicated on our records. And the vehicle you travelled in was Renault Traffic that was two years old and 100% compliant with transport law. The driver reported that your children were unwell due to having breakfast just before your transfer which is always going to be an issue on winding mountain roads. We are genuinely disappointed to hear your comments. Skiidy Gonzales

“Couldn’t have asked for a better service, prompt, professional and friendly drivers. I would most definitely recommend and use again.”

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“Excellent service. Easy booking, punctual, freindly drivers. Will certainly use them again”

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“Nice staff, friendly, helpful and professional. Always on time. Have always had a good experience since using SG which had been over 5yrs now. Keep up the good work!”

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“A high level professional team. As from the registration to the transport”

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“Excellent service. Friendly, helpful drivers making our transfer seamless.”

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“Short wait in airport then very professional service to ski resort. Return pickup on time and hassle free journey to airport”