Skiidy Gonzales Transfers Reviews

Name: Skiidy Gonzales Transfers
Address: 1673 Route de la Plagne, Morzine
Rating: 4.77

4.8 Rating 919 Reviews

97 %

of reviewers recommend Skiidy Gonzales Transfers

Company Reviews

Metrics

Info

4.8

Based on 919 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0450373685

Email:

info@skiidygonzales.com

Location:

1673 Route de la Plagne
Morzine
74110

Skiidy Gonzales Transfers 5 star review on 15th January 2024

Andrew

Anonymous

Anonymous // 01/01/2019

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“Always on time. Pleasant and safe.”

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“These guys showed up Morzine express was prepaid but never came!!!”

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“I have been skiing in Les Portes Du Soleil for 30 years, and have always dreaded the mountain transfer between Geneva and the Alps. Partly because I get carsick, but mainly bacause I am scared of bad drivers. This has all changed for me though, after being a passenger with Skiidy Gonzales Ski Transfers. Their drivers are both excellent drivers, and sensitive to how one feels about the trip. I can honestly say that their service is fantastic! As a company they are both helpful and flexible, and their drivers are very trustworthy and truly care about safety and comfort. I can highly recommend them!”

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“Easy to find at the airport with the Sonbraros good minibuses”

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“Great welcome at the terminal and easy to spot with their hats. Comfortable buses and felt safe on route to and from resort. Collection at airport had to wait approx 30 mins for another flight to arrive but didn't feel that was an issue. Pick up from resort was bang on time. Highly recommend and will be using them for sure next March.”

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“I will never use your services again. After flights from London were cancelled last December and rescheduled I was shocked to hear that you wanted to charge me again to rescedule pick up. I was appalled by your lack of decent customer service and I am glad to have tried the competition.”

Helpful Report

Hi Ben, I’m sorry to hear your view. We always will reallocate passengers who have been delayed onto the next available seats free of charge if they are arriving on the same day of travel. And never abandoned them like some companies. Its within our T & C to recharge should you find yourself delayed but we will always endeavour to find a solution at no added costs as a gesture of goodwill. However, if your flight has been cancelled and you have been relocated to the following day, we will need to reschedule to accommodate your new arrival last minute and we will provide you with all the documentation to claim back on your insurance for your cancelled flight and rebooked transfer. You will find almost all transfer companies will have a cut off time on the same day and will recharge you, and certainly if you have been rebooked for the following day. Kind Regards The Skiidy Gonzales

“Easy to spot the driver in the mayhem.of a busy arrivals area of Geneva airport. Smart, tidy minibus transfer to and from resort with friendly chatty staff. Painless and no hidden extra costs so would definitely recommend.”

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“We couldn't find our driver at all when we arrived, they insisted she was wearing a Mexican hat (she was not). They said she was wearing grey (she was not). We had two young children with us so dragging them around the airport plus a snowboarding bag, then across the other side of the airport after we had found her, was not fun.”

Helpful Report

Hi Sofia, Thank you for your feedback and our apologies you had this experience upon your arrival. We will look into this and speak to the driver in question, as we do ask our drivers to strictly follow our uniform code. We pride ourselves on our reputation and image, and hope your return leg was much more akin to our normal standards. Should you find yourselves coming to any of the areas that we operate in again, please contact us and we will be very happy to offer you a 15% discount on your next trip. Kind Regards The Skiidy Gonzales Team

“Service au top! Conducteurs/conductrices très agréables avec les passagers Je recommande”

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“Everything went very well, thanks!”

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“Private transfer Geneva airport - Avoriaz and return. On time, very nice driving. No complaints, just full appreciation of the service. Highly recommend. As for me, if anything I'll definately use it again. Thank you guys and wish you all the best.”

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“Beaucoup trop long et surtout, devoir déposer plusieurs personnes sur le chemin sur des trajets de montagne veut dire multiplier les petites routes de montagne qui rendent malade. Ce n'est pas seulement que 3h pour Genève-Avoriaz c'est très long, c'est surtout (et je n'y avais pas pensé) que les kilomètres supplémentaires en montagne sont épouvantables : soit 3h de petites routes qui tournent ! Affreux”

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Bonjour, merci pour votre retour. Nous sommes conscients que les routes de montagnes sont parfoit désagréable c'est pour cela que nos chauffeurs sont formés afin de rendre votre trajet le plus confortable possible. Lors d'un prochain séjour, si vous souhaitez que le trajet soit plus court je vous recommenderais de réserver un transfert privé afin qu'il n'y ai aucun autre passager dans le minibus avec vous. Merci encore. Skiidy

“I've used Skidi for many years for our return journeys from Geneva airport-Morzine. 100% Reliable every time. Highly recommend using them & always friendly drivers.”

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“Great service, on time, friendly drivers and easy booking”

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“Great service, on time, friendly drivers and easy booking”

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“Second time we had used Skiidy and highly recommend. Service is friendly, professional, prompt and reliable. Exactly what we needed. Will definitely use again for Les Gets transfer.”

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“We went for a week skiing in Avoriaz and can't speak highly enough of Skiidy Gonzales. From booking online, to collecting at Geneva and communication .... all round was excellent. My son even left his electronic devise in their minibus, but they found it and returned it promptly within a couple of days!! Well done and thank you. We booked 'shared trips' and on our return to Geneva Airport we were with a small group who had paid for a private minibus so they weren't pleased to see us. However after a discussion with the driver we understand they received a refund for the mix-up before we left the resort. Mistakes can always happen, it's how a busy deals with them that counts.”