Skiidy Gonzales Transfers Reviews

Name: Skiidy Gonzales Transfers
Address: 1673 Route de la Plagne, Morzine
Rating: 4.77

4.8 Rating 919 Reviews

97 %

of reviewers recommend Skiidy Gonzales Transfers

Company Reviews

Metrics

Info

4.8

Based on 919 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0450373685

Email:

info@skiidygonzales.com

Location:

1673 Route de la Plagne
Morzine
74110

Skiidy Gonzales Transfers 5 star review on 15th January 2024

Andrew

Anonymous

Anonymous // 01/01/2019

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“Always brilliant service with Skiidy Gonzales, use them every time I visit my family to and from the airport.”

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“Our flight from London was delayed by 8 hours because of fog.As I expected Skiidy took it in their stride and we were reallocated to a later pickup. On the return journey there had been an accident near Tunings so the driver rerouted via Thonon to get to Geneva.The driver was very relaxed about this.I think good communication between the control centre and the driver”

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“Good, thank you!”

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“Using the service for 5 years now. Everytime very punctual, and friendly drivers.”

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“Skiidy Gonzales are great. Very reliable, great communication and a super easy booking system. Smart and professional drivers. Would highly recommend.”

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“I did a lot of research when choosing a transfer from Geneva to Avoriaz with my family (inc. 2 small children) as thee are so many options available. I chose Skiidy Gonzales and wasn't disappointed. The service was very efficient. The drivers were very friendly. Vehicles clean and high standard. Highly recommended.”

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“Nina was fantastic as always. She got us to where we needed to be stress free even given the madness of the Geneva Car Show. Thank you!”

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“Excellent service, although I prefer to be picked up by an 8 seater bus. The larger 13 seater buses have poor leg room in the back (OK if I get to sit in the front).”

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“Meeting at the airport and transfer to the mountain went flawlessly. But on the way back was delayed about 30 minutes because the stopover was long-awaited by passengers. A little worried. But my flight safely managed, as there was plenty of time. So I can recommend this company:cheaply, on time and safely.”

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“Very good”

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“So happy with these guys, they have always been on time to pick me up and drop me off for years - 6+ years. Great with drivers where you just feel safe! Oh and with great humor along the way as well. Will always be my go to transfer service😊”

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“This has become way to expensive, particularly for going up to Avoriaz”

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Hi Guilaume, In recent years the Swiss authorities have increased their prerequisites for drivers to be legally allowed to work between France and Switzerland which has rightly regulated the transfer industry. But unfortunately as a direct result, this has increased prices in order to comply with driver qualifications and to ensure the company has all the correct legal paperwork. You will find our prices are comparable with fellow transfer companies who adhere to both the French, Swiss and EU regulations. Kind Regards Skiidy Gonzales

“Punctual service ! A representative was waiting for us at the airport . Personable bloke who helped with luggage and knew where we were staying”

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“The service was excellent overall, collection on time, clean minibus and you did everything you said you would. I would have given a 'very good' star rating but for one problem - which could have been serious. The driver was a nice guy but he was very tired and a few times he found himself dozing off at the wheel. He stopped for a coffee - it also gave us a chance to do the same - and he appeared much less tired afterwards. As I say he was a nice guy but perhaps had a severe lack of sleep ? Ian Balmforth”

Helpful Report

Hi Ian, Thank you for your constructive feedback. As a company we strictly enforce the whole fleet to follow Tachograph and EU working directives even though the 8 seaters are legally not required to. However, as company wide compliance and we enforce all of our drivers to adhere to the Tacho rules and therefore their rest period is in accordance to law. It is also our policy to only allow drivers to do a maximum of two rotations (One rotation is Avoriaz/Morzine/Les Gets to Geneva Airport and back) if they are based in those resort, or one rotation if they are based in the Tarentaise region (La Plagne), per day. Looking into your journey the driver had collected you at 07.20 and reached Grenoble in good time, and then returned to resort. As a company, safety is the single most important aspect of our business we will never compromise on. We will look into your journey and will speak to the driver in question as there will be certain variables to consider. I only wish you reported this sooner and apologies you have had this experience. Should you find yourselves coming to any of the areas that we operate in again, please contact us and we will be very happy to offer you a 15% discount on your next trip. Kind Regards The Skiidy Gonzales

“Very helpful and reasonably priced :-)”

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“Best transfer to Morzine by a mile. 'Speedy departure' would be a better name for this transfer company as they get you away from Geneva Airport very quickly even when fog hits. They also guarantee to get you to resort on same day regardless of length of delays due to fog and beware because some other transfer companies with smaller bus fleets can say see you tomorrow if the delays get really serious and you miss your slot by several hours. Great drivers too who care and give you all the latest info on snow conditions etc. On one trip my son left his IPad on the bus and when we rang the office (which is in Morzine so easy to drop in) it was waiting for us to pick up.”

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“Punctual, priofessional and reasonable price. Highly recommendable.”

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“Excellent Service Emails answered quickly Very helpful when one of our party had to change to a later flight. It was no problem arranging an alternative pick up time and at no extra cost. Pick ups on time and Drivers drove carefully and smoothly. Have used them many times”

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“Skiidy Gonzales offer a very prompt, courteous service. They are easy to identify in the airport and are generally able to depart with much waiting around. The door to door service is perfect. The drivers are all very personable and engage well with the passengers and are often happy to help with luggage.”

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“Excellent service all season. One question - as a chalet owner I regularly travel with hand luggage only - this tends to mean that although first off and through passport control I have to wait a full hour as am 'paired' with people on other flights who have their luggage etc to collect. Is there a way to communicate this in advance so you can expect me straight off the plane and where appropriate put me on an earlier transfer??”

Helpful Report

Hi Alan, Thank you very much for your feedback. As and when you travel with hand luggage and expect to clear arrivals promptly, please contact the office in advanced and we will endeavour to schedule you with earlier flight arrivals where possible. There are plenty of variables to consider but we will try to accommodate when we can. Many Thanks Skiidy

Skiidy Gonzales Transfers is rated 4.8 based on 919 reviews