Skiidy Gonzales Transfers Reviews

Name: Skiidy Gonzales Transfers
Address: 1673 Route de la Plagne, Morzine
Rating: 4.76

4.8 Rating 904 Reviews

97 %

of reviewers recommend Skiidy Gonzales Transfers

Company Reviews

Metrics

Info

4.8

Based on 904 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0450373685

Email:

info@skiidygonzales.com

Location:

1673 Route de la Plagne
Morzine
74110

Skiidy Gonzales Transfers 5 star review on 15th January 2024

Andrew

Anonymous

Anonymous // 01/01/2019

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“I was due to be collected in St Jean D'Alps at 9.00am in the morning - there had been heavy snowfall overnight and yet the vehicle arrived at the pick-up point just as the Church Clock was striking 9.00am - brilliant!”

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“On time at Airport to go to resort, on time for pick up at chalet to return to Airport - exactly what you want. We have used them for the past 3 years, and the drivers have all been courteous and very helpful.”

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“Pleasant, swift, courteous and very helpful”

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“Communication was excellent. Easy to book online. Not to long await when arriving at Geneva airport. Return trip the transport was on time and also there wasn’t to long await when getting return flight”

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“We have used Skiidy Gonzales a number of times now for our transfer from Geneva airport to Les Gets. In the past we would always hire a car but they make it so easy we don't bother anymore! :) We have had both shared and private transfers - the service is totally reliable and personal. Highly recommend them”

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“I have used Skiidy for private and shared transfers and would highly recommended. Friendly, efficient, reliable- even if the airlines are not. You know when your doing OK when the regulars (instructors etc ) use them - met quite a few.”

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“On time, delivery to door”

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“The service is wholly to suit them. They leave the airport on collection at a time to suit them and may well just bounce you off to another company and let them take the heat if necessary. As for collection, well if you enjoy Geneva airport, happy days, if not, get ready for a painful few hours unnecessary wait. I'm in the process of organising a taxi instead so I can spend a few extra hours enjoying my holiday instead of staring at a departures board which doesn't yet include my flight. It may cost me more but......the only words that can describe them are either greedy or lazy. I don't know which is more apt.”

Helpful Report

Dear Mr Clark, From our tachograph and flight records we can see you were due in at 09:55 but in fact landed early at 09:38 where our driver met you and transported you directly to Courchevel arriving at 12:52:44. You left Geneva airport and arrived into Courchevel earlier than scheduled. Regarding your departure, you were outsourced for the departure leg to a partner company as we do work with various companies to limit unnecessary empty legs.This saves costs to all parties involved but more importantly has a limited impact on the environment. And in terms of your collection time, we scheduled your pick up to be at 07:45 based on local traffic reports and at the requests of the local Geneva authorities plus at the advice of the airlines. As you know, being a regularly traveller to this area, the key was to ensure you were clear of Moûtiers/Albertville by 09:00 as the traffic from the Tarentaise valley will build up considerable thereafter. If you had left at 09:00 you had have been caught in the mass departure traffic and would have been questionable if you made your 13.25 flight. Therefore we scheduled you to be ahead of the wave to ensure you would get to Geneva around 10:45 - 11.25 (the 2-3 hours before your flight departure time on weekends advised by Geneva Airport & Easyjet https://www.gva.ch/en/desktopdefault.aspx/tabid-43/). We always plan according to your flight time and traffic/weather forecasts to ensure you arrive at any of our airports with adequate time. We can ensure you we do our best to accommodate and balance timings to ensure customers do not miss their flights whilst trying to meet their expectation. Kind Regards Skiidy Gonzales

“Use every year and our fourth time was as previous experiences. Friendly, courteous, helpful, interesting and interested drivers. Pick up always on time. I always like to know the company behind the driver. They appear to be a good employer, treat their staff well and unlike some don't ask their drivers to do three airport trips a day!”

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“We had booked another company and informed us the night before that they were unable to transfer. We booked with Skiidy Gonzales at short notice and the service was excellent, very pleasant driver and everything was to plan. Thank you.”

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“First the positive things. Drivers were good both ways helping with luggage and generally accommodating. Wait at airport was not to long. Vans were in good order. Negative. I made four separate bookings for my party as they were all arriving on different flights. I provided the names of my party at the time of booking and by email later but despite this the drivers only had my name on their greeting boards at arrivals. I had made my party aware this might happen and so it did not cause a problem but nonetheless I was somewhat annoyed given that I had emailed them to confirm. The major negative though is the pickup time from resort. The estimated time they provided on the booking was way out and they wanted to pick everyone up 5 hours prior to our various flights. I called them and they said this was because of heavy traffic at the airport due the Geneva motor show. This was not true. There was very little traffic on the roads on Sunday morning anywhere enroute and my party were forced to spend 3.5 hours at the airport before flight time. It seemed clear to me talking to drivers and other passengers that this is pretty standard practice to cope with volume of passengers. I will not be using them again.”

Helpful Report

Dear Anthony, Thank you for your feedback and we are sorry to hear about your negative experience. Each of the passenger names travelling had been added into your booking under your name and unfortunately one of the drivers did pick up on the booking note - please accept apologies for the confusion. Your collection time was scheduled 5 hours prior to your flight departure time, as with all clients travelling on Sunday 11th March, due to the Geneva Motor Show. Our timings are based on traffic reports/forecasts, and at the requests of the local Geneva authorities plus the advice of the airlines. In previous years we have encountered severe traffic during the Motorshow period and we take every precaution possibly to ensure we get our clients to Geneva airport in good time. Most airlines based in Geneva will now request that you arrive at the airport 2 hours prior to your flight during the busy periods. We’ve acted accordingly based on the advice and previous experience. We can ensure you this is not standard practice outside of peak periods, and we do our best to accommodate and balance timings to ensure customers do not miss their flights whilst trying to meet their expectation. We sorry you won't be using again and all the best for future. Kind Regards Skiidy Gonzales

“Well organized collection from airport and hotel. A special (and successful) effort was made to get us on the coach which was about to leave just before we got out of the airport.”

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“We found Skiidy Gonzales very convenient. They were very flexible too and very friendly. We'll definitely use them again next year!”

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“All good on the way up, except for the rather poor legroom on one of the bigger Skiidybusses frontseats. Better bus on the way down back to the airport, however Skiidy forced us to leave at 08:45 in order to catch the 14.15 flight. We had four unnecessary hours to kill in Geneva where we needed one hour at the most. Unhappy.”

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Dear Anthon, Thank you for taking time to give us your feedback. It is standard to collect clients significantly earlier during peak weeks and when the weather forecast could create any potential issues. Your particular departure on the 24th Feb shoulder the final peak week of February that included two French zones as well as the majority of European half term holidays. There was also snow forecast for morning. Based on the advise of the traffic authorities, weather forecast, and Geneva Airport, we pulled times accordingly to ensure that our clients would arrive sufficient time to check-in, clear security and make their way to the gate. From our tacho records we can see you arrived at GVA at 10:38:52. Thankfully the journey took the standard 2 hours rather than 3.5 hours we had been prepared for. I hope you can see that we are required to plan and adhere the traffic and weather forecast whilst ensuring clients make their flights. Kind Regards Skiidy Gonzales

“tout a ete ok. bravo”

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“Great service and we will defiantly use these guys again!”

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“Booked an early flight from southampton to geneva and needed a speedy transfer to morzine so booked a private transfer with skiddy ,who were waiting for us in the arrivals hall .one and half hours later we were on the slopes”

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“Faultless, reliable, friendly, obliging as usual.”

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“friendly office staff, request dealt with quickly. driver very good and prompt, you guys are great!”

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“Brilliant service.. Lovely drivers”

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Skiidy Gonzales Transfers is rated 4.8 based on 904 reviews