Skiidy Gonzales Transfers Reviews

Name: Skiidy Gonzales Transfers
Address: 1673 Route de la Plagne, Morzine
Rating: 4.76

4.8 Rating 904 Reviews

97 %

of reviewers recommend Skiidy Gonzales Transfers

Company Reviews

Metrics

Info

4.8

Based on 904 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0450373685

Email:

info@skiidygonzales.com

Location:

1673 Route de la Plagne
Morzine
74110

Skiidy Gonzales Transfers 5 star review on 15th January 2024

Andrew

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would like to remark the good driving and social skills of the driver, that was named Alberto. Please say thank you from Alberto to Alberto. Regards, Alberto.”

Helpful Report

“Skiidy Gonzales were friendly, professional and obliging when I got stuck recently and needed a transfer at short notice. It was easy to book and the driver was kept well informed of where to divert when there was a closure on the motorway. We were all delighted to get to the airport in good time.”

Helpful Report

“Insisted on picking us up 10hrs before our flight for a two hour transfer to make sure their cars were available for other customers. They basically built in time for the worst ever transfer from the resort to the airport. They gave us only a days notice of their intentions which were based on facts that could have been established months in advance, showing little knowledge of the local area and traffic conditions. Ended up spending 7hrs waiting at airport with no facilities with children. Drivers polite and vehicles clean. Company’s attitude to its customers disgraceful. Would only pick us up later if we signed a legal waiver and assured us that we would be foolish not to take their advice. Could never recommend using them.”

Helpful Report

Dear D Hutchins, You were advised of the collection time as a suggestion based on previous experience on this particular weekend, the advice of the local gendarmes, and the advice of the national road service that the traffic will be significantly bad due to all French zones coinciding. We gave you every option to depart at time specified by you but advise against it, and would rightly require you to sign a document stating you have chosen your collection time against our advice and the French authorities. Your claims of dilbertaly scheduling you to leave earlier so that we could collect arriving passengers are completely unfounded, and we will happily publish our schedules to satisfy your false accusations. Collections times are always set as default time but we never confirm collection time until 48 hours in advance as it's always dictated by the weather and traffic forecast, as well the advice from the local gendarmerie. Once we have all the information we then set the departing times accordingly. You find many passengers will agree with our protocol and procedure as they have safely caught their flights and avoiding undue stresses. Looking at our tracking and schedules, you went into transit at 07:32:43 CET. You arrived at Chambery airport at 10:20:17. Journey time 2hrs 47mins which typically takes 1 hrs 40 mins. We were advised by the local French police to avoid travelling out of the Tarentaise valley between 08:00 to 14:00. Hence a compromised collection time of 07:30 for your 16:50 flight departure, to get you ahead of the traffic and out of the valley before it becomes a standstill. As soon as you arrived in Chambery we took a screenshot of the current traffic situation showing the chaos the local police had predicted. Please see the attached image. Had you left between 08:00 and 10:00 you would have sat in standstill traffic and most certainly be compromising your check-in cut off.

“I've used Skiidy on a number of occasions and usually experience great service. However, on my most recent trip to Geneva, I wasn't met, the desk was empty, and after a number of enquiries, I discovered that I'd been bumped onto another (cheaper) carrier who clearly didn't know Morzine meaning I arrived over an hour later than planned. Whilst the office said the right words, they didn't really get my dissatisfaction. I'd think twice before using them again!”

Helpful Report

“Informative, fast and efficient and excellent value for money, drivers Neil on route to resort and Callum on return were very helpful, safe, chatty and professional”

Helpful Report

“I have used your service for a number of years And you have never disappointed me You are always my 1st choice of transfers in the alps Glyn”

Helpful Report

“We have used a number of different ski transfer companies between Geneva airport and Morzine and Skiidy Gonzales are by far the best. Their drivers are always professional and friendly. The buses are comfortable and seem to be pretty new. What distinguishes them the most is the customer service. I often have to change dates and timings of transfers due to my job and they always accommodate me with no extra charges which is really impressive. They are not the cheapest transfer company but because of their customer service I would never use anyone else.”

Helpful Report

“A big thank you to Gary one of their drivers Saturday 18th January he went above and beyond and wouldn’t leave us until we got in our accommodation ,he kindly got in touch with the letting agency to open the key safe !! Which unbeknown to us was at the end of the road he was so kind and patient we will always be very grateful for your help as you didn’t just leave us in the cold hope to see you again next year Cheers Liz Alan Rob & Erica”

Helpful Report

“Great service again”

Helpful Report

“Excellent service, on time, safe careful friendly driver, great start to our holiday, thanks Chloe”

Helpful Report

“Always good and this time was no exception.”

Helpful Report

“Very good, always on time to bring you to the airport! Though occasionally you have to wait rather a long time for transportation on the airport.”

Helpful Report

“The service you provide is always exceptional. I am always met by a friendly driver in a clean van. The driving has been careful and coms with the office when booking always easy and professional, thanks guys”

Helpful Report

“Excellent service Drivers are always polite and efficient”

Helpful Report

“We´ve been getting a ride with Skiidy Gonzales for some time now and it is perfect: perfect driving, very nice people, always available and more important always on time!!”

Helpful Report

“In our opinion the most reliable and friendly transfer company throughly recommend”

Helpful Report

“Easy booking and contact process. Reliable transfers in decent, modern vehicles with friendly, competent drivers. Just all works !”

Helpful Report

“Smooth process from booking right through to the actual transfer.”

Helpful Report

“I recently used Skiidy for a private transfer from Geneva to Morzine. I found the booking process very easy they confirmed everything and sent a follow up email explaining where to meet the driver along with a contact number. Both drivers I used were really friendly, drove safely and were very helpful. They confirmed my return pick times whilst I was with them so everything was very clear. I would have no hesitation in recommending them or using them again. What a fantastic service. The drivers I had were also knowledgeable about the region.”

Helpful Report

“Fantastic company have used them.on gour occasions. Always helpful, on time and really friendly too. Would definitely recommend. Able to take 5, 5 suitcases and bike bags from airport. Great service.”

Helpful Report

Skiidy Gonzales Transfers is rated 4.8 based on 904 reviews