skiddle Reviews

Name: skiddle
Rating: 4.41

4.4 Rating 23,504 Reviews

91 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 23,504 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 13th April 2025

Tracey Hartley

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Needed more time, as was lost tickets and had to redo”

Helpful Report

Posted 2 weeks ago

Hey, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first so I have raised this with our development team to see if this is something that can be looked into. Thanks, LEB Skiddle Customer Support Team

Posted 2 weeks ago

“First time of using skiddle . Basic & simple app to use.”

Helpful Report

Posted 2 weeks ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 2 weeks ago

“I had joined a waiting list to be notified once tickets were available. I received an email letting me know some had come available, but only gave me 10 minutes to purchase. Unfortunately I didn't see the email, but fortunately some were still available. The actual process once on the App is easy to use. ☺️”

Helpful Report

Posted 2 weeks ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 2 weeks ago

“No fuss process”

Helpful Report

Posted 2 weeks ago

Hi Graham , Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 weeks ago

“Excellent, swift purchase of concert tickets”

Helpful Report

Posted 3 weeks ago

Hi There, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 weeks ago

“Easy to book fast and no issues”

Helpful Report

Posted 3 weeks ago

Hi Tammy , Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 weeks ago

“Managed to order tickets and found previous password hopefully will be able to access them when required”

Helpful Report

Posted 3 weeks ago

Hi Mary , Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 3 weeks ago

“Easy to use”

Helpful Report

Posted 3 weeks ago

Hi Ellena, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 3 weeks ago

“No bad service”

Helpful Report

Posted 3 weeks ago

Hi Fridrich, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 3 weeks ago

“Usually dont have a problem but did this time with my password. Had a problem changing it but otherwise usually no problems”

Helpful Report

Posted 4 weeks ago

Hi Marie , Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 4 weeks ago

“Straight-forward, no fuss. HOWEVER: Booking fee should be less, so called ‘Handling fee’ should not even exist.”

Helpful Report

Posted 4 weeks ago

Hi lan, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. MK Skiddle Customer Support Team

Posted 4 weeks ago

“Great party..but now the price is ridiculous how can Ealing council do that. Last year was £11 now 22.”

Helpful Report

Posted 4 weeks ago

Hi Betty, Thank you for your feedback. Skiddle is a self-service platform and the event organisers determine the ticket pricing structure themselves. MK Skiddle Customer Support

Posted 4 weeks ago

“Everything seemed to go as well as expected. Just got to wait until August to make sure the tickets work.”

Helpful Report

Posted 4 weeks ago

Hi Ian, Thank you for your feedback. In order to combat ticket touting and unauthorised duplication of tickets, you may notice that your Rapidscan barcodes have been suspended. This is done by the event organiser and not Skiddle. Skiddle are unable to release your tickets to you any sooner than the date and time stated under your order. Have a nice day! MK Skiddle Customer Support

Posted 4 weeks ago

“Very quick and easy”

Helpful Report

Posted 4 weeks ago

Hi Lucas, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 4 weeks ago

“Crashed once but ok second time”

Helpful Report

Posted 4 weeks ago

Hi Elizabeth , Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 4 weeks ago

“Easy to use but the only thing is when ordering a rapid ticket you have to wait nearly a week before you can down load it.”

Helpful Report

Posted 4 weeks ago

Hi Wayne, Thank you for your feedback. In order to combat ticket touting and unauthorised duplication of tickets, you may notice that your Rapidscan barcodes have been suspended. This is done by the event organiser and not Skiddle. Skiddle are unable to release your tickets to you any sooner than the date and time stated under your order. Have a nice day! MK Skiddle Customer Support

Posted 4 weeks ago

“Easy ish to do, apart from having to download the app”

Helpful Report

Posted 1 month ago

Hi Ralf, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. MK Skiddle Customer Support Team

Posted 4 weeks ago

“Easy to use without setting up an account first - all good!”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your lovely review! We're so glad to hear that you found Skiddle easy to use without the need to set up an account. Making the ticket purchasing process as smooth as possible is our goal, and your feedback truly motivates us. Have a fantastic time with your tickets! JM Skiddle Customer Support Team

Posted 1 month ago

“Was easy to set up”

Helpful Report

Posted 1 month ago

Hi there, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

“No complaints from me. It was quick and clear.”

Helpful Report

Posted 1 month ago

Hi Gudmundur, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive booking experience! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

skiddle is rated 4.4 based on 23,504 reviews