skiddle Reviews

Name: skiddle
Rating: 4.41

4.4 Rating 23,028 Reviews

91 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 23,028 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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246

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick & easy!”

Helpful Report

Posted 1 day ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 15 hours ago

“Easy to use app. Self explanatory”

Helpful Report

Posted 1 day ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 15 hours ago

“easy to use for booking, payments and entrance to a venue.”

Helpful Report

Posted 1 day ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 15 hours ago

“Skiddle is one of the easiest sites to purchase tickets. I use it all the time. Saves on all the FAF!! Thanks”

Helpful Report

Posted 1 day ago

Hi Louise, Thank you so much for your fantastic review! We’re thrilled to hear that Skiddle makes ticket purchasing easy for you and helps save you time. Your feedback is incredibly appreciated and motivates us to keep things hassle-free for our users. Have a great day! JM Skiddle Customer Support Team

Posted 1 day ago

“Steps easy to follow and fast transaction”

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Posted 1 day ago

Hi Patrycja, Thank you for your 5-star review! We’re delighted to hear that you found our steps easy to follow and the transaction fast. Your feedback means a lot to us and helps us to keep improving our platform for everyone. Wishing you a wonderful day! JM Skiddle Customer Support Team

Posted 1 day ago

“Excellent app. Easy to install, easy to use.”

Helpful Report

Posted 1 day ago

Hi Simon, Thank you for your amazing review! We’re thrilled to hear that you found our app easy to install and use. Your positive feedback is so encouraging and helps us continue delivering a great experience for our users. Enjoy using the app! JM Skiddle Customer Support Team

Posted 1 day ago

“Quick and easy”

Helpful Report

Posted 1 day ago

Hi Pam, Thank you so much for your glowing review! We’re really pleased to hear that you found the process quick and easy. Your kind words inspire us to keep making your experience as smooth as possible. Have a great day! JM Skiddle Customer Support Team

Posted 1 day ago

“Fantastic site”

Helpful Report

Posted 1 day ago

Hi there, Thank you for your fantastic review! We’re so glad you think Skiddle is a top-notch site. Your support truly means the world to us and inspires us to keep doing what we do best. Have an awesome day! JM Skiddle Customer Support Team

Posted 1 day ago

“Easy to use without setting up an account first - all good!”

Helpful Report

Posted 1 day ago

Hi there, Thank you for your lovely review! We're so glad to hear that you found Skiddle easy to use without the need to set up an account. Making the ticket purchasing process as smooth as possible is our goal, and your feedback truly motivates us. Have a fantastic time with your tickets! JM Skiddle Customer Support Team

Posted 1 day ago

“Dead food trussed”

Helpful Report

Posted 2 days ago

Hi, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. LEB Skiddle Customer Support Team

Posted 15 hours ago

“Fantastic and easy service to use”

Helpful Report

Posted 2 days ago

Hi Sylvia, Thank you for your fantastic review! We’re thrilled to hear that you found our service easy to use. Your feedback encourages us to keep providing a seamless experience for our customers. Have an amazing day! JM Skiddle Customer Support Team

Posted 1 day ago

“Was easy to book no hassle”

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Posted 2 days ago

Hi Kathleen, Thank you for your wonderful 5-star review! We’re so glad to hear that you found the booking process easy and hassle-free. Your feedback truly motivates us to keep streamlining the experience for all our users. Have a fantastic day! JM Skiddle Customer Support Team

Posted 1 day ago

“would rather book from venue direct. Particularly don't like the cost or terms and conditions of the cancellation policy”

Helpful Report

Posted 2 days ago

Hi, Please be aware, that Skiddle's refund policy is as follows: face-value refunds can only be offered if the event is cancelled or postponed as agreed upon purchase. We're sorry, but these are the rules set by our event organisers. This was agreed to upon purchase. If your reasoning falls outside of this policy, then we best advise you to... Pass your tickets on privately to a friend/family member/work colleague someone you trust 👩🏻‍🤝‍🧑🏻🤞 Thanks, LEB Skiddle Customer Support

Posted 15 hours ago

“Found the transaction straightforward and simple 5*”

Helpful Report

Posted 2 days ago

Hi Andrew, Thank you for your 5-star review! We’re happy to hear that you found the transaction straightforward and simple. Your feedback inspires us to continue providing a smooth experience for all our users. Have a fantastic day! JM Skiddle Customer Support Team

Posted 1 day ago

“Very easy to book tickets”

Helpful Report

Posted 2 days ago

Hi there, Thank you for your amazing review! We’re delighted to hear that you found it very easy to book tickets with us. Your feedback is invaluable as we aim to keep the booking process smooth and straightforward for everyone. Have a fantastic day! JM Skiddle Customer Support Team

Posted 1 day ago

“Easy to use”

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Posted 2 days ago

Hi Karen, Thank you for your wonderful review! We're so pleased to hear that you found Skiddle easy to use. Your feedback means a lot to us as we strive to make the experience enjoyable for everyone. Have a great day! JM Skiddle Customer Support Team

Posted 1 day ago

“Annoying having to download an app”

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Posted 2 days ago

Hi, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. LEB Skiddle Customer Support Team

Posted 15 hours ago

“Fantastic”

Helpful Report

Posted 2 days ago

Hi Marie, Thank you so much for your fantastic review! We truly appreciate your kind words and are thrilled to hear that you had a great experience with Skiddle. Wishing you a wonderful day! JM Skiddle Customer Support Team

Posted 1 day ago

“Quick and easy!”

Helpful Report

Posted 2 days ago

Hi Adrian , Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 2 days ago

“Don’t click refund protection as it is worthless. As the terms are complex which you don’t see until you have paid -”

Helpful Report

Posted 3 days ago

Hi there, Thank you for your feedback. Refund Protection is an opt-in service. When you opt in you agree that you have read the Refund Protection terms & conditions. https://www.skiddle.com/refund-protection-ticketplan.php After reading these terms and conditions, you then have the option to add the protection, or complete your order without. MK Skiddle Customer Support Team

Posted 2 days ago

skiddle is rated 4.4 based on 23,028 reviews