skiddle Reviews

Name: skiddle
Rating: 4.41

4.4 Rating 23,504 Reviews

91 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 23,504 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 13th April 2025

Tracey Hartley

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service would be easyer if you could order over the phone way did to buy Wembley tickets”

Helpful Report

Posted 1 month ago

Hi Robert, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

“I was timed out at first as I had to open an account but after that it was easy.”

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Posted 1 month ago

“The booking process was clear & easy to navigate.”

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Posted 1 month ago

Hi Keith, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

“Very professional Found downloading the app a little painstaking!”

Helpful Report

Posted 1 month ago

Hi There, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

“Only thing I found was racing against the count down , as I,m not that great with IT .”

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Posted 1 month ago

Hi Hazel, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Have a lovely day! MK Skiddle Customer Support Team

Posted 1 month ago

“Quick service which was good. Fonts too small so could catch you out in some parts if not careful”

Helpful Report

Posted 1 month ago

Hey Aaron, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, MK Skiddle Customer Support Team

Posted 1 month ago

“Confused as first message said all was okay then next message said we were not successful. Then got E mail to say we had tickets but can’t down load till December think that’s is not acceptable”

Helpful Report

Posted 2 months ago

Hi Janet, Thank you for taking the time to share your thoughts with us! We’re sorry to hear about the confusion with your messages and understand how that can be frustrating. We appreciate your feedback regarding the download timing as it’s important for us to continually improve our service. Your insights are valuable and help us to enhance the experience for all our users. If you have any further concerns, please feel free to reach out. Wishing you a great day ahead! JM Skiddle Customer Support Team

Posted 2 months ago

“Nothing to add.”

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Posted 2 months ago

Hi there, Thank you for your feedback! We're glad to know that everything met your expectations. If you have any more thoughts or suggestions in the future, feel free to share. Have a lovely day! JM Skiddle Customer Support Team

Posted 2 months ago

“Overall great, would be useful to have an add to Google Wallet feature”

Helpful Report

Posted 2 months ago

Hi Jake, Thank you for the great review! We're thrilled to hear you had an overall positive experience. Your feedback about the Google Wallet feature is super valuable, and we’ll definitely take it into consideration for future updates. Have a wonderful day! JM Skiddle Customer Support Team

Posted 2 months ago

“Good app. Queueing feature pretty nice. UI could do with some work to look as sleek as the competition”

Helpful Report

Posted 2 months ago

Hi Edward, Thank you for your great review! We’re really pleased to hear that you’re enjoying the queueing feature! We appreciate your feedback regarding the UI and are constantly working to improve the overall experience. Have a fantastic day! JM Skiddle Customer Support Team

Posted 2 months ago

“Once I was able to download the app, it was straightforward at being able to add the ticket.”

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Posted 2 months ago

Hi there, Thank you for your review! I’m pleased to hear that downloading the app and adding your ticket was straightforward for you. We always aim to make the experience as smooth as possible! Enjoy your upcoming event! Best, JM Skiddle Customer Support Team

Posted 2 months ago

“Would like the option of tickets being sent in the post, I know old fashioned”

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Posted 2 months ago

Hi Marie, Thank you for your feedback! We appreciate your suggestion about ticket delivery options. This option lays with the event organisers. We’re always looking for ways to improve our service, and it’s interesting to hear different preferences. Have a great day! JM Skiddle Customer Support Team

Posted 2 months ago

“First time of using !. Will have to wait to see how things go before reviewing properly”

Helpful Report

Posted 2 months ago

Hi John, Thank you for your review! We appreciate you giving us a try and look forward to hearing more about your experience once it unfolds. Don’t hesitate to reach out if you have any questions in the meantime! Take care! JM Skiddle Customer Support Team

Posted 2 months ago

“Booking was way however I was forced to download the App for tickets. I would prefer tickets to be attached to the e mail in order to download to my wallet. I don't like having too many apps”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. LEB Skiddle Customer Support Team

Posted 2 months ago

“quick efficient and booked !”

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Posted 2 months ago

Hi, Thank you for leaving a review. Glad you found our booking platform easy to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 2 months ago

“Everything went fine until it came to the taking out insurance option and for some reason the NO option was not there for the first two attempts at finalising the payment.”

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Posted 2 months ago

Hi, Thank you for leaving a review. Glad you managed to purchase your tickets. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 2 months ago

“Straightforward, could maybe up the time to ten minutes”

Helpful Report

Posted 2 months ago

Hi, Thank you for leaving a review. Glad you found our booking platform straightforward to use. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 2 months ago

“Very accessible, availability good, professionally organised”

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Posted 2 months ago

Hi, Thank you for leaving a review. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 2 months ago

“you have to be kidding me. I bought a ticket. on the night, I hope it's there. Although I also know in my heart the person at the door will just have a print out and ask for my name”

Helpful Report

Posted 2 months ago

Hi, Thank you for leaving a review. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 2 months ago

“It only give me a short time to do the booking”

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Posted 2 months ago

Hi, Thank you for leaving a review. Have a lovely day! / Have a great time at the event 🎉 LEB Skiddle Customer Support Team

Posted 2 months ago

skiddle is rated 4.4 based on 23,504 reviews