Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,095 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,095 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always fantastic service from Stacey.”

Helpful Report

Posted 1 year ago

“Great service from Chris Kelly, he was very helpful and booked exactly what we wanted at a great price”

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Posted 1 year ago

“Erin was knowledgeable, efficient and I felt I could trust her with all the additional arrangements she was making for me and my friend. It was important to me that my first cruise is memorable.”

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Posted 1 year ago

“Easy booking and good price.”

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Posted 1 year ago

“Stacey is a great concierge. She responds quickly and efficiently to any requests and we feel looked after.”

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Posted 1 year ago

“Thank you Stacey for all your help and patience. So pleased that you answered the telephone and helped us with booking our Scenic Cruise on Eclipse II, despite all the havering! It will be a pleasure to book with you again.”

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Posted 1 year ago

“Erin was superb, knowledgable about the cruise line I wanted, efficient, friendly and made the process of booking the cruise and flights easy and simple. Follow up paperwork was accurate. I want Erin to look after all my cruise needs. Thank you Erin”

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Posted 1 year ago

“Stacey Williams was friendly, knowledgable and efficient as always while dealing with our booking with Sux Star Cruises. A credit to your company”

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Posted 1 year ago

“Excellent service and great information provided. Thank you very much Stacey”

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Posted 1 year ago

“I have tried to book 2 different cruise and stay packages over the last 4/5 days only to be told that sorry this offer is not available and being told “we haven’t updated the web site I tried to put in a complaint only to be told this has to be in writing despite Six Star having all my details regarding the 2 separate enquires !!! When they do then offer availability the price suddenly jumps by thousands !!! It feels Six Star are our luring people in using offers they have no intention of fulfilling Poor service and unwilling to readily accept complaints Shame on Six Star Cruises”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your feedback. We are a customer-focused company and feedback whether good or bad is extremely important to us, as it is only on the receipt of information such as this we can assess and improve the services that we offer. Please rest assured that the points you have raised in your review will be looked into and addressed. We value your business and are working hard to earn your continued patronage, we hope you will give us the opportunity to do so.

Posted 1 year ago

“Always excellent service from Stacey Williams. Always so helpful & friendly!”

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Posted 1 year ago

“Our latest booking was efficiently handled by Chris and the price we paid was less than the one we were quoted on Regent Seven Seas' own website. So we were very happy with Six Stars' service.”

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Posted 1 year ago

“Very efficient.”

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Posted 1 year ago

“Laura was very helpful as always. We have booked with Sixstar on a number of occasions and always been really happy with the service.”

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Posted 1 year ago

“Our Concierge Shirley was extremely helpful giving plenty of advice to assist us as 1st time cruisers. We feel confident that she will continue to provide guidance as we move towards the departure date. Competent and professional service!”

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Posted 1 year ago

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Posted 1 year ago

“Great service from Sarah Hull - professional and phoned when she said she would.”

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Posted 1 year ago

“Donna was so helpful, knowledgeable, not pushy, didn’t rush us. Talked us through everything from airports to cabin & return.”

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Posted 1 year ago

“Donna was so helpful, knowledgeable, not pushy, didn’t rush us. Talked us through everything from airports to cabin & return.”

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Posted 1 year ago

“Very professional”

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Posted 1 year ago

Six Star Cruises is rated 4.8 based on 5,095 reviews