Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,095 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,095 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sarah Hull was very helpful and professional and did what she said she would.”

Helpful Report

Posted 2 years ago

“Excellent. First experience of using SSC and very impressed. Will use you again.”

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Posted 2 years ago

“Its the first time with 6 star and we spoke to Dan. He was very competent and explained things to us. He did say we would get documents in an email that we would need to print off. I told him we dont have a printer and have asked for all paperwork to be sent in the post. I hope that is on our records. The email I got from you yesterday told me to go into "Manage my bookings". I tried to do this all day and could not get in. At the end of the day I decided to change the name to my name and my date of birth and not my husbands and I eventually got in. But that was frustrating. I actually emailed you to tell you I was having this problem but I didnt get a reply. I hope you reply to emails in future.”

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Posted 2 years ago

“Very easy to book with knowledgeable staff”

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Posted 2 years ago

“Stacey as impressive as ever. Patient, flexible and helpful.”

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Posted 2 years ago

“As expected, professional and courteous. Always a good experience.”

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Posted 2 years ago

“I was impressed with both the professionalism and friendliness of the consultant Dan McMahon , I had made enquiries with three other cruise companies when Dan called me back and although I had virtually made my decision to go with one of the others after my dealings with Dan and because of his approach ,his courtesy his understanding of my needs on this trip I changed my mind and booked with Six Star , their follow-up and attention to detail made me realise what a wise decision I had made , cannot reccomend highly enough thank you Six Star and special thanks to Dan”

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Posted 2 years ago

“First time on a cruise and Stacey Williams could not have been more helpful.”

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Posted 2 years ago

“Excellent thorough service. Am always made to feel am a valued customer. Emma and Donna are lovely and friendly and I feel confident in their expertise.”

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Posted 2 years ago

“Excellent service from Kate booking our cruise. All questions answered promptly and advice on cabin location appreciated. Looking forward to our Regent cruise.”

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Posted 2 years ago

“Excellent service from Kate booking our cruise. All questions answered promptly and advice on cabin location appreciated. Looking forward to our Regent cruise.”

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Posted 2 years ago

“Excellent help and service from Erin Madine Always recommend your company and have used in the past and hope to continue in the future”

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Posted 2 years ago

“Donna was very professional in her job, and her response time was very efficient. Job well done”

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Posted 2 years ago

“Exceptional service from Laura who spent time making sure we got what we wanted, especially as she had to negotiate with the cruise line over existing credit.”

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Posted 2 years ago

“Philippa was great ,very knowledgeable Made the booking process very easy”

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Posted 2 years ago

“Absolutely faultless service.”

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Posted 2 years ago

“Very prompt, helpful and comprehensive information and support from Melissa”

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Posted 2 years ago

“Excellent service from start to finish, Claire is extremely knowledgeable and made the process a joy from start to finish. A thourably professional service and excellent value for money too ! Highly ecommended.”

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Posted 2 years ago

“Extremely helpful and professional report as ever. In today's complex travel situation Stacey was able to give considered and essential advice about flights and the feasibility of deferring our cruise. We recommend Six Star to all our UK friends.”

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Posted 2 years ago

“Quick, efficient and competitive with access to some excellent deals”

Helpful Report

Posted 2 years ago

Six Star Cruises is rated 4.8 based on 5,095 reviews