Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,095 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,095 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Elizabeth was really helpful and friendly and I just couldn’t believe the deal I got. She is very efficient and followed up on a few issues even before I had asked. I will be saving her number so I can use her again in the future. A big thank you.”

Helpful Report

Posted 1 year ago

“Sandie Collier again offered us a very efficient and friendly service. She made regular phone contact and patiently explained holiday details. A great ambassador for your company...... well done Sandy Anderson”

Helpful Report

Posted 1 year ago

“We've used Six Star four times in the last 18 months and their offers have been excellent. Stacey has been super efficient in explaining and organising the cruises and accompanying benefits.”

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Posted 1 year ago

“Donna Worsnip was knowledgeable, friendly and prompt with answering our queries. Donna was very efficient and extremely patient. We would recommend Six Star and Donna, in particular, to everyone”

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Posted 1 year ago

“Excellent, courteous service as always with patience to explain any queries I may haver”

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Posted 1 year ago

“Great support from Laura Wing on this booking, as always. Thank you! On a general note and being constructive, the concierge service falls down when the regular person is away. I dealt with 3 different and of course helpful people to get to the cruise I ultimately booked. It is impossible to get continuity unless you happen to enquire at the time your concierge is in. This could be improved with a more comprehensive back up.”

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Posted 1 year ago

“Usual great help and advice from Dan when making our booking for June 2024.”

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Posted 1 year ago

“Much improved from my last experience. Rebecca was clear and helpful and followed up on our booking”

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Posted 1 year ago

“Dan was as professional and helpful as always. He made it easy and made sure I got the best price. I look forward to booking more cruises in the future. Thank you 😊”

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Posted 1 year ago

“Emma was very patient and efficient to get me the right deal without my wife knowing I was booking a surprise for her.”

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Posted 1 year ago

“Excellent assistance from Emma Gray with our booking. Called back at agreed time and responded to emails without delay.”

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Posted 1 year ago

“Would highly recommend Six Star Cruises. They are very helpful and a pleasure to deal with in every aspect of my bookings.”

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Posted 1 year ago

“6-star quickly picked up and communicated following a booking made with the cruise line directly on board. Noted that cruise line automatically referred to 6-star as the cruise we were enjoying was booked with them - so loyalty both ways”

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Posted 1 year ago

“I have received excellent help from Andrew Whittle once more. Helpful and courteous with an eagle eye for pricing.”

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Posted 1 year ago

“We have used Six Star many times in the past unfortunately this time the booking procedure was disappointing. The advertised price on the web page was misleading and could not be matched by the TA, who despite trying hard to put our package together, appeared inexperienced.”

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Posted 1 year ago

“We booked our cruise on board the Regent Seven Seas ship and it was seamlessly transferred to Emma Gray, our Six Star Cruises (SSC) representative. Emma was very good at advising us on the advantages of booking on board and, following a helpful discussion on the further financial advantages of booking with SSC, we were very happy to have SSC have our business again.”

Helpful Report

Posted 1 year ago

“As always Sixstar. Lisa, then our usual Donna worked hard on a new bucket list cruise for us. It wasn't without complications, that's normal. Response times were short and we were satisfied with the outcome.”

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Posted 1 year ago

“We have yet to go on our cruise but the efficient help advice and care shown by travel agent Emma Gray has been superb. I highly recommend using this company especially Emma.”

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Posted 1 year ago

“Elizabeth Wright was our sales rep who handled our enquiries and reservation in a very competent manor. Her knowledge about the trip was excellent and she was able to assist us in personalising the trip to our requirements.”

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Posted 1 year ago

“Very good and helpful”

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Posted 1 year ago

Six Star Cruises is rated 4.8 based on 5,095 reviews