Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,099 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,099 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a pleasure to work with Dan on planning our next cruise, nothing was too much trouble and as always Six stars gave us an excellent price.”

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Posted 3 years ago

“Always good to deal with 6* . Everyone is very helpful. We have been dealing with Maura, she is a gem! Make the booking experience a pleasure.”

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Posted 3 years ago

“Dan McMahon, our concierge, was very helpful and answered all our questions fully and comprehensively.”

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Posted 3 years ago

“Maura has been excellent in helping us navigate through the challenges that Covid has presented - she is always on hand to explain our choices and then quickly to action them - couldn’t really think of another way of booking a cruise”

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Posted 3 years ago

“Excellent support all round from Dan! Really helpful and takes the time to sort everything really efficiently. Friendly, personal service. Thank you!”

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Posted 3 years ago

“Andy was superb , one of if not the best I have dealt with in 45 years of booking holidays , he is a credit to you , make sure you keep him !”

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Posted 3 years ago

“At a time when lots of us are wishing to make amendments to our travel plans we contacted SixStar Cruises and our request was dealt with so promptly by Scott Perry. Scott is an extremely helpful, efficient and friendly cruise concierge. We are now looking forward to our new travel plans. Thank you for excellent customer service.”

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Posted 3 years ago

“The whole experience from start to finish was excellent. He advised us on what the package included and all the other details that you dont actually think about. He was very professional, helpful and listened to what our requirements were, a fantastic adviser, and can,t thank him enough. Andrew fist class job and hope to deal with you in the future.”

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Posted 3 years ago

“As usual, Maura was brilliant with our bookings, nothing is too much trouble for her. Very happy apart from being unable to cruise at present but fingers crossed.”

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Posted 3 years ago

“Scott has been extremely helpful in the light of a number of unavoidable cancellations and changes! Great Service”

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Posted 3 years ago

“We highly recommend Scott Perry our six star cruise representative. Our first 2021 cruise has just been cancelled so we were offered a complete refund or could move our deposit to another cruise which is what we have now done. He is very knowledgeable regarding the cruises and also knows his way around the ships and can recommend which suite and deck is best suited to your requirements. We have now booked our 2022 cruise with Scott it was very quick and easy and we feel confident the trip will go ahead completely smoothly. Do not hesitate to use Six Star Cruises team for excellent service very good communication and take the hassle out of booking a cruise. We will use them again”

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Posted 3 years ago

“Professional company, thank you Stacey for getting the trip we booked sorted. Stacey was very friendly, knowledgeable and helpful in getting us the right deal, would not hesitate to recommend this company.”

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Posted 3 years ago

“Helpful and knowledgeable staff during booking and on return call with a query.”

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Posted 3 years ago

“Excellent advice and help from Six Star again on booking our next cruise. Scott, the concierge was especially courteous and helpful. A very customer focussed company”

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Posted 3 years ago

“Our experience in booking a new future cruise was pleasant.”

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Posted 3 years ago

“Excellent service from Andy with an abundance of knowledge of the product. First time with Six Star Cruises but it won’t be the last. Thank you”

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Posted 3 years ago

“Scott has just assisted us to book another cruise through Six Star Cruises and we have to say he was incredibly helpful, friendly and polite. We have never been disappointed with the service provided by Six Star but Scott did go beyond what we would normally expect. If you want an excellent and extremely flexible booking service, fully backed by ATOL give Six Star/Scott a ring.”

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Posted 3 years ago

“Same as before, excellent agent who could answer any question, and was very helpful with other information”

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Posted 3 years ago

“As always Lisa is always there to help.”

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Posted 3 years ago

“Booked for Jan SA Cruise got email on 3 rd Oct to say it had been cancelled it is now 3 Rd of April 2021 have still not had refund no do not blame pandemic have had monies from BA ,hotels across America ,Virgin and no problem what next do I have to go legal Staff on phone changes 4 times since trying to get refund”

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Posted 3 years ago

Six Star Cruises is rated 4.8 based on 5,099 reviews