Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,098 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,098 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with the efficiency, politeness and helpfulness of the young lady, Emma Gray, who dealt with our enquiry very promptly and explained all the details of the cruise. Because of her very pleasant attitude toward us we made an instant decision to take the cruise. Emma Gray must be an outstanding representative for Six Star & River Voyages. John & Valerie Hunt”

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Posted 3 years ago

“Very friendly, helpful and informative”

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Posted 3 years ago

“Stacey was very helpful”

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Posted 3 years ago

“The initial contact was trouble free..the representative was very knowledgeable and extremely helpful”

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Posted 3 years ago

“Dirty and floor in shower room has broken floor very dangerous . Windows so dirty that we couldn’t see through them . The off shore tours are extremely expensive.”

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Posted 3 years ago

Dear Guest Rest assured your comments are very important to us, we are very sorry that aspects of your cruise have given cause for dissatisfaction and we appreciate you taking the time to contact us. Can I kindly ask that you contact our customer relations team to discuss the matter further in hope of resolving the issues raised, we look forward to hearing from you: Customer.Relations@worldtravelholdings.co.uk. Once again thank you kindly for your comments they are very much appreciated. Customer relations Cruise118

Posted 3 years ago

“Donna is fantastic without pushing.”

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Posted 3 years ago

“Excellent service as always”

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Posted 3 years ago

“One telephone call with Ralph to book my cruise, so professional but easy to complete.”

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Posted 3 years ago

“As always Andrew Freeman delivered exceptional and professional service. He is always willing to help create the perfect cruise holiday for us. He is a wonderful ambassador for Six Star Cruises.”

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Posted 3 years ago

“This is the second time I have booked with SSC , very good service”

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Posted 3 years ago

“Great service from Stacey as always.”

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Posted 3 years ago

“No need to witter on about our latest booking! Lisa Mallon (our dedicated cruise concierge) was excellent, as always. Professional, courteous and helpful. Six Star? Definitely.. She does what it says on the tin!”

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Posted 3 years ago

“As always, Andrew couldn't be more helpful and determined to ensure that our booking was everything we wanted.”

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Posted 3 years ago

“I have received great service, advice and information from Laura. She has been incredibly patient and has sought answers/information to the many (sometimes obscure) questions I have asked her. Her latest challenge is provision of 2 yoga mats in our cabin - I have every confidence she will have this arranged!”

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Posted 3 years ago

“Six Star Cruises was recommended by friends. It proved to be a very good experience for us. Nothing was too much trouble and Lisa had lots of patience. Would certainly use again.”

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Posted 3 years ago

“Although it can take quite a while to get through on the telephone ,once connected the concierge team are always happy, helpful and knowledgeable. I've always had good service from the team. Plus if you book cruise only six star can arrange flights and transfers at a considerable saving. Recommended .”

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Posted 3 years ago

“Dan was most helpful in arranging our latest Regent cruise. Prompt, informative and friendly service as always.”

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Posted 3 years ago

“Excellent customer interaction and knowledgeable staff”

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Posted 3 years ago

“Always knowledgable and helpful.”

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Posted 3 years ago

“Laura was professional , informative & Very helpful .would use Laura a gain for my next cruise Brian”

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Posted 3 years ago

Six Star Cruises is rated 4.8 based on 5,098 reviews