Six Star Cruises Reviews

Name: Six Star Cruises
Rating: 4.80

4.8 Rating 5,045 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,045 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found the team there very professional and helpful in my dealings with them.”

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Posted 2 months ago

“Donna was excellent. Knowledgable, professional, friendly and extremely helpful.”

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Posted 2 months ago

“Great service”

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Posted 2 months ago

“Couldn't have been more helpful. Nothing was too much trouble. Very punctual with follow up phone calls. Excellent Concierge.”

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Posted 2 months ago

“Amazing help from the staff and 1st class efficient booking of our holiday. Cant sing their praises high enough.”

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Posted 2 months ago

“It was a very stress free experience to sort my cruise, thank you Lisa. I had a fair few questions but they were all answered.”

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Posted 2 months ago

“Rebecca was most helpful and efficient. The booking gave me a good price on a vessel with which we are acquainted. We were also able to upgrade to business class. We use Six Star Cruises when the booking involves adding on extras such as hotels etc.”

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Posted 2 months ago

“I would particularly commend Donna who was tenacious in dealing with the cruise operator to ensure we got precisely the package we wanted, having on our behalf explored all the best value options for flight upgrades and add-ons. Very quick service and response to questions. Very knowledgable and well-informed.”

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Posted 2 months ago

“As always Sandie Collier is an amazing lady we have been using her a couple of years know and she nows what we want. sending offers and knowledge of countries.”

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Posted 2 months ago

“I Found the concierge Dan to be of great assistance in giving us various options of how we could achieve our goals, couldn't fault the options .”

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Posted 2 months ago

“Excellent customer service and prices for recently booked Silverseas cruise. This is our first booking with Six Star Cruises. Special thanks to Dan for looking after us and answering questions promptly. Small downside was that initial telephone enquiry took several minutes to pick up and I almost abandonded the call. However it has not stop me giving a 10/10 rating subsequently.”

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Posted 2 months ago

“Always work hard to get the best cruise deals. Always respond to requests promptly. Great staff. Very happy with the service we receive. Have been a customer for many years.”

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Posted 3 months ago

“Have only dealt with Erin on two occasions & I found her to be patient, thorough & helpful. She is always willing to assist wherever I have difficulties or not. Plus Sixstarcruises deposits are not so high as their competitors. Also, very flexible.”

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Posted 3 months ago

“Dan as always is extremely helpful and patient (older clients) we never have to wait at any time for quotes or information, excellent service”

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Posted 3 months ago

“We always contact Sandie Collier our specialist concierge when booking a cruise as she is so friendly, helpful & has a wealth of knowledge to share on different aspects of cruising. Any queries we have after booking are dealt with straight away by Sandie and if she is unable to answer the phone, we email her direct and always get a quick response, nothing is too much trouble. Six Star Cruises is the only company for us, all other staff we have dealt with are also very friendly”

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Posted 3 months ago

“Dan McMahon my concierge is fantastic. Nothing is too much trouble and he always gets back to me. Thanks Dan !”

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Posted 3 months ago

“Six star cruise company reliable and honest. All detail explained without any pressure”

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Posted 3 months ago

“Excellent service very helpful”

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Posted 3 months ago

“We booked another Regent cruise for 2025 while currently onboard the Grandeur en route to New York. Regent were very happy to assign the booking over to Stacey at Six Star with all included benefits and promotions and Six Star took it from there. A very painless process and as always Six Star service was first class.”

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Posted 3 months ago

“I always book my cruises with Paula Molloy and have done so for a few years. She is always very friendly and efficient”

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Posted 3 months ago

Six Star Cruises is rated 4.8 based on 5,045 reviews