Six Star Cruises Reviews

Name: Six Star Cruises
Rating: 4.80

4.8 Rating 5,045 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,045 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very polite person dealt with my enquiry and subsequent booking. He was happy to answer my questions and fully explain the holiday. The requests I made were dealt with and nothing was too much trouble.”

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Posted 1 month ago

“Excellent company have used them fifteen or sixteen times for cruise bookings.”

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Posted 1 month ago

“Great service. They tried hard to get us exactly what we wanted at a fair price. Email and personal contact by phone. Nothing was too much trouble. Rebecca was excellent.”

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Posted 1 month ago

“Erin, as usual, was very helpful & patient. She provided me with different options for flight upgrade & I eventually found a good deal. Erin is very knowledgeable in all my bookings with her, willing to assist, good listener & knows what I want. She always addresses my queries promptly even late in the evening. It is indeed a great pleasure to discuss my needs with her.”

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Posted 1 month ago

“Excellent service, as always, from Sandie Collier”

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Posted 1 month ago

“Excellent service all around, very fast response to first contact and the communication from Stacey was everything you would want. Pricing was better than expected so we booked.”

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Posted 1 month ago

“Rebecca was excellent.”

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Posted 1 month ago

“Had a very good experience when booking our next cruise with six star cruises. Elizabeth was so helpful as always.”

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Posted 1 month ago

“Excellent all round. Andrew was very professional and knowledgeable and we felt confident in making our booking with Six Star Cruised.”

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Posted 1 month ago

“My booking was hhandled efficiently by Rebecca and all my requirements filfilled.”

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Posted 1 month ago

“I dealt with Rebecca and could not have had better help and service.”

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Posted 1 month ago

“Helpful and knowledgeable”

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Posted 1 month ago

“Rebecca is a star. We met Rebecca at Regent Presentation at Rookery Hall. It is good to have met the person who books your cruises. She has been very efficient in getting back to us for information we have required. She is very polite and friendly and nothing is too much trouble. We highly recommend her.”

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Posted 1 month ago

“Booking could not have been made any easier and hassle free. Dan, who we spoke to sorted everything out in no time a all. Not just the cruise, but the flights and hotels with transfers for before and after the cruise. He explained the costs throughout the process. Can't recommend him highly enough as Six Star Cruises also. We were extremely pleased with the process and will never self book again. Thank you”

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Posted 1 month ago

“Extremely helpful conversation in regard to our queries about choosing our cruise. Knowledgeable about the destinations, and the ship which really did help in relation to cabin choice.”

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Posted 1 month ago

“We have booked two cruises now with LIsa at Six Star Cruises and she has been exceptional, making it a seamless experience and completely stress free. She is always on hand to answer any questions and I woudlnt book with anyone else now!”

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Posted 1 month ago

“I have booked with Six Star Cruises many times over the years and they were usually very efficient and helpful. Unfortunately, after COVID, the service level slipped badly, and I began to experience unacceptable levels of service. This caused me to use alternative travel agencies, to book cruises. On this occasion, however, I decided to give Six Star another try and Laura Wing dealt with my enquiry. She was extremely professional, courteous and efficient, and she booked the cruise with the minimum of fuss.. Which is the service I expect when booking a cruise through Six Star.. I hope this improvement becomes the norm again!”

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Posted 1 month ago

“Very friendly concierges, nothing is too much trouble,and very efficient .”

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Posted 1 month ago

“Katie Austin my lead concierge was brilliant. Finding me the best deal for our itinary in a river cruise. Will definitely use again for all our holidays. And unknown to me their head quarters is near me in Chorley!!! Awesome.”

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Posted 1 month ago

“The whole booking process was smooth and faultless. My questions were answered clearly and in a timely manner, nothing was too much trouble. At no time did I feel under pressure to make the booking with Erin extending my option with Silversea a number of times which allowed me to confirm flights etc. I will definitely book my next cruise with Erin at SixStar Cruises. and recommend to fiends and colleagues.”

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Posted 1 month ago

Six Star Cruises is rated 4.8 based on 5,045 reviews