Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,095 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,095 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dan was incredibly knowledgable and very helpful - after working on the cruise all weekend we were able to book on Monday - many thanks Dan you are a credit to Six Star Cruises - they are lucky to have you”

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Posted 3 years ago

“No confirmation or acknowledgement of deposit sent”

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Posted 3 years ago

“I have always found Stacey really helpful and efficient”

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Posted 3 years ago

“My usual concierge was not available, but my booking was processed very efficiently by another concierge.”

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Posted 3 years ago

“Very professional. Very friendly and polite. Very informative. Keen to get us what we want.”

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Posted 3 years ago

“Excellent service and information.”

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Posted 3 years ago

“This is our first cruise, Nicki was so helpful with advice about the ship and cruising, we can't thank her enough”

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Posted 3 years ago

“We've dealt with Laura a number of times over the past few years, and with her assistance booked 5 cruises. We always receive an efficient and prompt service and Laura has proved to be very knowledgable and helpful. She also ensures that we get the most competitive price. It's a good to know that you can speak to the same person throughout the process, especially if there any issues.”

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Posted 3 years ago

“Generally very good. The staff are knowledgeable and pleasant. I have knocked one star from the score because you take an exceedingly long time to make refunds when cruises are cancelled.”

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Posted 3 years ago

“Excellent service from Lisa, who managed to get us an upgrade in the hotel at the end of the cruise at no extra cost. Would contact Lisa again”

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Posted 3 years ago

“We have recently made 2 bookings with Lisa Mallon - 1 for 2022 in April and the other one for December 2023. We have used Lisa on a previous occasion and have always found her to be extremely helpful, courteous and friendly and would certainly contact Lisa for any future bookings.”

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Posted 3 years ago

“Excellent service. Dan was extremely helpful. Thank you for all your help.”

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Posted 3 years ago

“Scott was excellent, helpful and pleasant throughout”

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Posted 3 years ago

“Very helpful, always try to give you options and reward loyalty”

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Posted 3 years ago

“excellent service from claire”

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Posted 3 years ago

“Excellent service. Dan was extremely helpful. Thank you for all your help.”

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Posted 3 years ago

“In the end our decision boiled down to who offered the most attractive option and this proved to be Sixstar cruises. The fact that your offices stayed open until 20:00 hours meant that we were able to close the deal when other companies would have delayed until the following day. Also, Scott Perry was extremely professional without straying into "have I got a deal" territory.”

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Posted 3 years ago

“Thanks you Lisa”

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Posted 3 years ago

“Always a pleasure to deal with Andrew Whittle who has helped me now for many years. Some of my bookings are quite complicated and large as I sometimes take groups of 15 people. The flight details are not straightforward either as some guests have economy flights, some business and others first-class seats. Andrew always manages to sort it out and get me and the group a good price. I would like to thank Andrew for all his hard work on my behalf. We will be using Six Star for many years to come.”

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Posted 3 years ago

“I love the personal service of Six Star Cruises. Always very helpful, very informative and very engaged. I feel like they care about my holiday rather than just want my money. That's a really welcome change.”

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Posted 3 years ago

Six Star Cruises is rated 4.8 based on 5,095 reviews