Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,095 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,095 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As usual, Emma was her efficient self. Our requests were not straightforward and we benefitted from her expertise and persuasive approach to securing the best possible deal with Oceania.”

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Posted 1 year ago

“Our third cruise booked with concierge Stacey Williams who is very knowledgeable and always goes out of her way to accommodate our needs. Always very friendly and available by e mail to answer any concerns we may have”

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Posted 1 year ago

“Both advisor’s we dealt with are a credit to your company.”

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Posted 1 year ago

“Lisa Mallon was really helpful. This is our first booking with Six Star Cruises and we will definitely book further cruises”

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Posted 1 year ago

“Great service from initial enquiry to booking via Shirley, confirmation emails were sent very promptly. It's good to know Shirley will be assigned as our cruise concierge right up until we return home and it is great to know if we have any queries about anything whatsoever, we can always speak to and deal with the same person.”

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Posted 1 year ago

“Great service every time nothing too much trouble Our first choice every time Thanks Dan”

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Posted 1 year ago

“Great price and attention to detail. Shirley went out of her way to make sure everything was sorted to our satisfaction.”

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Posted 1 year ago

“Fantastic booking experience thanks to Erin who sorted everything very professionally and friendly.”

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Posted 1 year ago

“Erin was my concierge with this booking . I found her to be extremely patient and considerate, and very informative, I recommend her, and Six Star to all my family and friends. Many thanks”

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Posted 1 year ago

“Lisa Mallon was really helpful. This is our first booking with Six Star Cruises and we will definitely book further cruises”

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Posted 1 year ago

“Superb customer service from Danielle Muldoon. Seemed to instinctively know exactly what I wanted and all was done and dusted in no time at all.”

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Posted 1 year ago

“Thorough investigation of options. Very patient, knowledgable, clear description of available options, professional & friendly.”

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Posted 1 year ago

“Lisa was very friendly, knowledgeable & helpful. Booking process was very good.”

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Posted 1 year ago

“Six Star Cruises' booking process was very good, except that the agent's phone line quality was poor - presumably not her (or your) fault.”

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Posted 1 year ago

“Laura was great! Answered email questions quickly- very professional, all done and dusted in a couple of days. ( as an aside, I started trying to book the same Seabourn cruise direct with them - horrendous - a lady working from home, I'm still waiting for answers to questions and a quote 10 days later!) Linda Norris.”

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Posted 1 year ago

“As always, Dan provides excellent, friendly advice and service and promptly replies to any questions I have. I always use Sixstar Cruises as I feel assured that I will receive quality service at competitive prices.”

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Posted 1 year ago

“Sincere thanks to Rebecca Rimmer and her colleagues for giving an outstanding service, whether for actual bookings or just enquiries - very patient, very thorough, very kind. We would not want to book our cruises through anyone else.”

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Posted 1 year ago

“Lisa Mallon so impressed me I stated what we all needed and she delivered this is the first time we have used six star and the confidence she gave me I certainly will recommend her to our friends .”

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Posted 1 year ago

“Helpful and knowledgeable”

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Posted 1 year ago

“Laura was very helpful as was Lisa, top marks to both. However, when Laura was out of the office, I phoned back to book on the number Laura had given in an email and was cut off 3 times!!! Twice after holding for 6 minutes without speaking to anyone and on the other occasion cut off after explaining that I wanted to book a cruise for which Laure had quoted. Someone clearly couldn't be bothered picking up someone else's quote. Top marks to Lisa who processed the booking with great thoroughness after I phoned the 0800 number.”

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Posted 1 year ago

Six Star Cruises is rated 4.8 based on 5,095 reviews