Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,095 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,095 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“(Scott) customer service excellent, Could not have been more helpful. A very pleasant and polite young man, who arranged our cruise within our budget. A credit to the company.”

Helpful Report

Posted 2 years ago

“The concierge (Stacey W) was excellent as usual. Friendly, knowledgeable and very helpful. The reason for the dropped star is because of the extended period it takes to get a refund for cancellations.”

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Posted 2 years ago

“Spoke to Scott Perry this lunchtime and booked a forthcoming river cruise through him. Found him to be very efficient, polite and knowledgeable. A pleasure to deal with.”

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Posted 2 years ago

“Good service, good price.”

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Posted 2 years ago

“Excellent thorough service. Am always made to feel am a valued customer. Emma and Donna are lovely and friendly and I feel confident in their expertise.”

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Posted 2 years ago

“Excellent thorough service. Am always made to feel am a valued customer. Emma and Donna are lovely and friendly and I feel confident in their expertise.”

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Posted 2 years ago

“Excellent service from Dan”

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Posted 2 years ago

“Stacey Williams is exceptionally helpful, she knows all about the cruises. It’s a pleasure to deal with her.”

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Posted 2 years ago

“Stacey Williams is exceptionally helpful, she knows all about the cruises. It’s a pleasure to deal with her.”

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Posted 2 years ago

“The representative was chatty and helpful but he was ultra-efficient and eased me through the complicated booking process as quickly as was possible, but also answered my various questions as and when they occurred. Well done.”

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Posted 2 years ago

“Excellent and trustworthy service”

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Posted 2 years ago

“Very helpful, Scott went through all the questions asked and put our minds to rest Six Star were the agents to book with.”

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Posted 2 years ago

“The whole process of moving one cruise to a new one was seamless. Scott Perry was helpful in the extreme and organised everything to suit our requirements. Only positive marks. Thanks”

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Posted 2 years ago

“Dan always demonstrates great patience when we are booking a cruise. Despite going backwards and forwards pondering and hesitant over a period of time Dan never uses heavy selling techniques, he just keeps navigating us through the booking process offering different options and ideas. All staff at Six Star Cruises are up to date with new cruise ships, itineraries and the best deals available to suit the individual person.”

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Posted 2 years ago

“Have already filled this in but forgot to mention Andrew Whittle he was brilliant”

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Posted 2 years ago

“Have to say Six star has been brilliant nothing was a problem apart from phoning it was usually a bit of a wait”

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Posted 2 years ago

“Very thorough and efficiently handle.”

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Posted 2 years ago

“Pleased with the cruise on offer specially with the add on hotel stay in Barbados. Good service from Scott who has sorted things out most efficiently.”

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Posted 2 years ago

“Stacey ,was informative , cooperative in personallising our requirements in Buenos Aires ,and was prompt in getting back to us regarding details of the entire holiday . Friendly manner and not pushy . We would probably use her services again ,however, this naturally depends on the overall experience of the cruise .”

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Posted 2 years ago

“Sandie was very friendly and helpful,she was very patient whilst we waited for reward flights to become available .She helped us book an excellent seabourn carribean cruise for March 2023 ,she called us back when agreed.We will book with Sandie again and would highly recommend her .”

Helpful Report

Posted 2 years ago

Six Star Cruises is rated 4.8 based on 5,095 reviews